In 2011, Internet pioneer Marc Andreessen wrote that “software is eating the world” to highlight the growing dominance of programmable software code within nearly every facet of our lives. The only thing that has changed in the interim is the velocity of this transformation.

Enterprises now recognize the fundamental need to digitize their operations to become more scalable, efficient, adaptive, innovative and precise. It’s equally true for federal agencies.

To thrive in this new era, federal IT leaders must prepare for dramatic changes in how they operate and deliver value. Fortunately, as Accenture’s survey results demonstrate, they have shown a propensity to adapt, with many already successfully adopting new approaches.

IT’s days as a mere enabler are over. In today’s complex and dynamic environment, IT must lead the way.

Several overriding points are critical to making this successful transition:

  • IT leaders become business leaders. The relationship between technology and mission outcomes has never been stronger. That means IT leaders must use their unique understanding of technology’s potential and limitations to help their agencies envision the art of the possible and seize these opportunities.
  • Embrace new objectives. With technology so deeply embedded in the enterprise fabric, agencies need new partnerships and collaboration. For IT, this means shifting to shared vision and objectives with a greater focus on impact and outcomes. One way to accelerate this transition is by forward deployment of IT talent directly into the mission, business and operations where they can work together to achieve common goals.
  • Prepare for constant change. IT leaders need to champion a platform vison that virtually eliminates the threshold to change. This requires liquid environments—liquid workforces, liquid data and liquid applications—that move in concert to quickly meet new and emerging requirements.

Dominic Delmolino

Managing Director – Chief Technology Officer


Dave McClure

Principal Director – Federal Cio Advisory Services

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