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Digital government

Government for a new decade

Government enters the metaverse

Federal technology vision 2022: government enters the metaverse

Face the future with confidence

Building government resiliency with strategic foresight

Explore how federal leaders can proactively explore diverse futures to anticipate change, withstand disruptions, and seize new opportunities.

Customer experience

The case for truly transforming federal contact centers

Research reveals federal contact centers must transform to deliver a better customer experience at a more sustainable cost-to-serve.

Designing for equitable and trusted customer experiences

The 2021 “Government for the People” report emphasizes a holistic view of services and a focus on the customer journey.

Accenture Federal Services podcasts

The Federal Catalyst

The Federal Catalyst with Accenture Federal Services is a podcast series addressing critical management and technology issues for federal leaders.

Federal Innovator podcast

A podcast for and about the innovators taking on the biggest challenges in the federal government.

Fit for federal capabilities

Applied Intelligence

Using AI, automation, and advanced analytics to help agencies reimagine how they achieve their mission, serve citizens, and manage their organization.

Human Capital

Our insights-driven approach accelerates your workforce performance across leadership, talent, culture, organization, and operating model.

Digital platforms

We help federal agencies accelerate transformation and lower costs by designing and delivering scalable, user-centric digital platforms.

Case studies

Modernizing public land management

The Bureau of Land Management modernized its system to streamline processes and improve customer experience.

Innovation engine powers a federal agency

A large U.S. federal agency uses an integrated logistics management system, the backbone of the agency’s global supply chain.

Federal Viewpoints blog

Our leaders

Britaini Carroll

Managing Director – Accenture Federal Services, Human Capital Capability Lead

Vanessa Godshalk

Senior Managing Director – Accenture Federal Services, Public Safety Portfolio Lead

Aaron Jackson

Senior Managing Director – Accenture Federal Services, Technology Growth Platform Lead

Kyle Michl

Chief Innovation Officer – Accenture Federal Services

Chase Mizelle

Managing Director – Accenture Federal Services

Jill Olmstead

Managing Director – Accenture Federal Services, Health Consulting Lead

Paul Ott

Managing Director – Accenture Federal Services, Defense Growth & Innovation Lead

Kristen Vaughan

Managing Director – Accenture Federal Services, Operations Growth Platform Lead