Service
Intelligent Automation Services
What if your business could self-evolve to keep up with disruption? Learning processes can help you go beyond efficiency and adapt to change.
Unleash automation to lead in the New
Intelligent automation, like RPA (robotic process automation), natural language processing and virtual agents, can help you improve efficiency and productivity in many ways. But it doesn't stop there. Self-learning processes can help you empower employees, strengthen customer relationships and open new ways to innovate.
You may have found success by applying automation ad hoc, but most companies haven't been able to scale these benefits across the enterprise. Whether due to a lack of skilled talent or a clear vision from the top, automation investments are proliferating without ever reaching their true potential.
To succeed, you need an enterprise-wide approach. This means not only improving processes with AI, but designing new learning processes around it. It's a new way of working, supported through organizational change and continual reskilling.
The payoff? You'll bring the best of human ingenuity together with self-optimizing AI to solve and anticipate your biggest challenges—present and future.
AI 101 | What is Intelligent Automation
Intelligent Automation is an automation solution enhanced with cognitive capabilities that enable programs to learn, interpret, and respond. See more.
View TranscriptHow we work
Most AI and automation conversations focus on technology—that's the easy part. We work holistically across people, processes and business functions to ensure your initiatives are deployed, embraced and scaled for maximum ROI.
Plan
We start with a maturity assessment and a strategic road map that align to your business priorities.
Implement
We have extensive deployment experience across a variety of business, IT and industrial settings.
Manage
We can manage and optimize solutions as well as help you set up your own dedicated centers of excellence.
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Our capabilities
Our automation services integrate analytics with AI and industry expertise. Whether it's a chatbot or another solution, we'll help you decide how to apply it, which technologies to use and how to make sure it's embraced across your business.
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Case studies
Leading Nordic financial services company reinvents its disability claims customer experience using artificial intelligence.
Accenture teamed up with industry partners to develop an innovative solution for restoring reefs.
Transformed banking operations helps bank stay ahead of competition and anticipate customer needs.
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What we think
The relationship between intelligent operations and business value creation is key to becoming a future-ready organization.
In an increasingly dynamic world, there are many benefits and opportunities to renting the virtual workforce.
How companies can use AI- and ML-led capabilities to deliver more relevant products, services and experiences that adapt to customer needs.
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Our leaders
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Cyrille Bataller
Managing Director – Applied Intelligence, Solutions.AI for Processing Lead
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Join us
A career at Accenture puts you at the precipice of the AI revolution with tools and resources to influence how it will evolve. What will automation look like in the future? How will it change the world? You decide.
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