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Solutions.AI for Processing

Change core processes with AI automation
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Unleash automation to lead in the New

Intelligent automation, like RPA (robotic process automation), natural language processing and virtual agents, can help you improve efficiency and productivity in many ways. But it doesn't stop there. Self-learning processes can help you empower employees, strengthen customer relationships and open new ways to innovate.

You may have found success by applying automation ad hoc, but most companies haven't been able to scale these benefits across the enterprise. Whether due to a lack of skilled talent or a clear vision from the top, automation investments are proliferating without ever reaching their true potential.

To succeed, you need an enterprise-wide approach. This means not only improving processes with AI, but designing new learning processes around it. It's a new way of working, supported through organizational change and continual reskilling.

The payoff? You'll bring the best of human ingenuity together with self-optimizing AI to solve and anticipate your biggest challenges—present and future.

AI 101 | What is Intelligent Automation

Intelligent Automation is an automation solution enhanced with cognitive capabilities that enable programs to learn, interpret, and respond. See more.

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How we work

Most AI and automation conversations focus on technology—that's the easy part. We work holistically across people, processes and business functions to ensure your initiatives are deployed, embraced and scaled for maximum ROI.


We start with a maturity assessment and a strategic road map that align to your business priorities.


We have extensive deployment experience across a variety of business, IT and industrial settings.


We can manage and optimize solutions as well as help you set up your own dedicated centers of excellence.

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Case studies


What happens when you bring an intelligent assistant to one of the oldest newspapers in Italy?

Accenture makes major investment in intelligent IT automation and touchless IT operations capabilities.

The motorcycle brand used analytics and machine learning to help each bike improve with every race.

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What we think

How companies can use AI- and ML-led capabilities to deliver more relevant products, services and experiences that adapt to customer needs.

In an increasingly dynamic world, there are many benefits and opportunities to renting the virtual workforce.

With the rise of AI-powered automation, enterprises have the opportunity to reap the benefits of a virtual workforce.

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Our leaders

Join us

A career at Accenture puts you at the precipice of the AI revolution with tools and resources to influence how it will evolve. What will automation look like in the future? How will it change the world? You decide.