Service
Intelligent Automation Services
What if your business could self-evolve to keep up with disruption? Learning processes can help you go beyond efficiency and adapt to change.
Unleash automation to lead in the New
Intelligent automation, like RPA (robotic process automation), natural language processing and virtual agents, can help you improve efficiency and productivity in many ways. But it doesn't stop there. Self-learning processes can help you empower employees, strengthen customer relationships and open new ways to innovate.
You may have found success by applying automation ad hoc, but most companies haven't been able to scale these benefits across the enterprise. Whether due to a lack of skilled talent or a clear vision from the top, automation investments are proliferating without ever reaching their true potential.
To succeed, you need an enterprise-wide approach. This means not only improving processes with AI, but designing new learning processes around it. It's a new way of working, supported through organizational change and continual reskilling.
The payoff? You'll bring the best of human ingenuity together with self-optimizing AI to solve and anticipate your biggest challenges—present and future.
AI 101 | What is Intelligent Automation
Intelligent Automation is an automation solution enhanced with cognitive capabilities that enable programs to learn, interpret, and respond. See more.
View TranscriptThere's no silver bullet
Using Applied Intelligence, we bring the right AI and intelligent automation services together with strong data and analytics solutions to meet your needs and bring your particular vision to life.
How we work
Most AI and automation conversations focus on technology—that's the easy part. We work holistically across people, processes and business functions to ensure your initiatives are deployed, embraced and scaled for maximum ROI.
Plan
We start with a maturity assessment and a strategic road map that align to your business priorities.
Implement
We have extensive deployment experience across a variety of business, IT and industrial settings.
Manage
We can manage and optimize solutions as well as help you set up your own dedicated centers of excellence.
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Capabilities
Our automation services integrate analytics with AI and industry expertise. Whether it's a chatbot or another solution, we'll help you decide how to apply it, which technologies to use and how to make sure it's embraced across your business.
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Case studies
Automation
What happens when you bring an intelligent assistant to one of the oldest newspapers in Italy?
Accenture makes major investment in intelligent IT automation and touchless IT operations capabilities.
The motorcycle brand used analytics and machine learning to help each bike improve with every race.
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What we think
In an increasingly dynamic world, there are many benefits and opportunities to renting the virtual workforce.
With the rise of AI-powered automation, enterprises have the opportunity to reap the benefits of a virtual workforce.
Strategic workforce planning helps enterprises understand their workforce dynamics and evolve to meet their long-term needs.
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Our leaders
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Kaushal Mody
Lead – Operations, Growth & Strategy, Lead – Operations, Offerings & Innovation
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Join us
A career at Accenture puts you at the precipice of the AI revolution with tools and resources to influence how it will evolve. What will automation look like in the future? How will it change the world? You decide.
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