Accenture Federal Services

The future of government is digital. See how we help federal agencies innovate to deliver more impact and transform experiences for customers and employees.

Shaping tomorrow, starting today

Futureframe is a human-centered design methodology created to assist government agencies in tackling the multifaceted challenges they face in serving large, diverse populations.

Developed by the Accenture Federal Studio, Futureframe builds upon two well-established disciplines—service design and systems design—to develop sustainable solutions that can operate at societal scale.

In a new report, explore Futureframe and see how it can be applied to an area that crosses many missions and agencies: federal benefits, assistance and insurance programs.

Through Futureframe, leaders can envision a future for these programs that is more anticipatory, integrated, trusted, convenient, and radically human.

Futureframe is a human-centered design methodology for implementing transformative change to create more effective, equitable solutions.

Who we work with

Count on us to help you solve your toughest challenges at the heart of the nation’s priorities with wide-ranging missions across defense, intelligence, homeland security, justice, diplomacy, civilian and health.


Innovation is the new advantage. Learn more.

Civilian services

Enable exceptional service delivery and experiences that citizens love.
Learn more.

Federal health

Strengthen force readiness, veteran and citizen services, and national health outcomes and productivity. Learn more.

Service is our strength

Together we support the military community, veterans and their families. Learn more.

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Novetta joins Accenture Federal Services

Novetta—a powerhouse of interdisciplinary innovation known for delivering mission-focused solutions to federal, defense and intelligence customers through scalable advanced analytics and disruptive technologies—is now part of Accenture Federal Services.

Novetta’s 1,300 employees — including software developers, data scientists, and specialists in machine learning, cyber, cloud, and information exploitation — join Accenture Federal Services’ 10,500 people to continue serving the mission.

Bringing together the best of both companies creates opportunities to serve the national security mission in new ways and help federal clients in all sectors become leaders in using sophisticated analytics and emerging technologies to transform how they meet their missions.


See how we deliver on the promise of tech and human ingenuity

We help you bring your best ideas to life and deliver better outcomes faster. Together, we combine new technologies with proven practices from the world's leading organizations to deliver what matters most to your workforce and your customers. Because great outcomes mean everything.

Case studies

Accenture helped USDA develop a solution to integrate multiple communication channels into a single user experience.

Department of Education transforms customer experience for over 40 million borrowers.

Common Origination and Disbursement (COD) is a suite of applications used by the U.S. Department of Education’s Office of Federal Student Aid (FSA).

Learn how the USDA’s online portal equips farmers to grow their businesses.

NASA deploys a modern unified application for COVID contact tracing, enabling thousands of employees and contractors to return to work safely.

A large U.S. federal agency creates an innovation hub to continually bring new capabilities forward and stay ahead of change.

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Powering your purpose

Our ongoing interview series spotlights Accenture people dedicated to delivering on the promise of technology and human ingenuity in our communities.

Power Your Purpose introduces the Accenture people who are passionate and dedicated to making a difference in our communities. Read how they are shaping tomorrow’s leaders, making everyday life better for veterans, helping to close the digital divide, reshaping the refugee narrative, and more.


What we think

Contract vehicles and partners

We make it easy to work with us and our partners, so we can bring you the best and accelerate your digital transformation journey.

IDIQ contracts

You can find us on the following Indefinite Delivery/Indefinite Quantity (IDIQ) contracts and other contract vehicles.

Small business partners

We work with a wide range of small business partners to bring the best to your mission, business and people. Learn more.

ASM Research

Our subsidiary, ASM Research, brings additional resources and expertise in application development, cybersecurity and IT management to the mission.

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Our leaders


Data Strategy Expert Dr. Portia Crowe joins Accenture Federal Services

Former Army Data Officer was hired to help Accenture’s clients use data to achieve mission success.

Accenture Federal Services completes acquisition of Novetta

With the acquisition, AFS adds a new National Security portfolio to its business to be led by Novetta President and CEO Tiffanny Gates.

Accenture Federal Services wins U.S. Army Enterprise Resource Planning contract

Accenture will help the U.S. Army transform multiple ERP systems into one consolidated model to improve efficiency, enhance readiness, & reduce costs.

Where future meets federal

Viewpoints on applying the new, now in federal.

Continuous Authorization streamlined through compliance automation

By automating Continuous Authorization, agencies can ensure that the modern, agile IT capabilities they’re deploying have security built in.

Inclusive product design is essential to advancing equity

Inclusive product and service design is key to the federal government’s mission of equitably serving all customers.

Making the Technology Modernization Fund work for your agency

Strong TMF proposals share several characteristics, including a focus on demonstrating business value and investment from across agency leadership.


Whether you’re a strategic thinker, a digital innovator or a business problem solver, you'll find an exciting career path on the leading edge doing work that matters and helping federal agencies transform the way government works.


Where ideas come to life
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