Where will technology take government next?

Since 2001, the Accenture Technology Vision has provided an annual glimpse into the most important trends impacting business, government and society over the next three years. The Accenture Federal Technology Vision 2020 examines how this year’s trends will shape the U.S. federal government in the years ahead.

The five trends defining post-digital government include:

  1. The I in Experience – Explore how government can meet citizens’ increasing expectations.
  2. AI and Me – Learn how federal agencies can unlock the full value of AI by emphasizing collaboration, not just automation.
  3. The Dilemma of Smart Things – With the emergence of 5G and the Internet-of-Things, smart devices are evolving faster, challenging federal agencies to keep pace.
  4. Robots in the Wild – Discover how agencies can use robots safely in public spaces to better meet mission goals.
  5. Innovation DNA - Explore six foundational ingredients needed to foster greater innovation.
Accenture Federal Technology Vision 2020

Accenture Federal Technology Vision 2020

Discover how the five trends defining post-digital government will impact the federal government’s technology agenda for the next three years.

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Capabilities

Working together to design, deliver and run the next generation of government today.

Accenture Federal Digital Studio

See how we are designing digital solutions, accelerating AI capabilities & deploying rapid prototype solutions so agencies can deliver greater impact.

Artificial Intelligence

Here's how we help agencies use AI, big data analytics and intelligent automation to improve mission services and transform how your agency works.

Digital Government Transformation

Our expertise in IT modernization, cloud computing and digital services enables more agile, citizen-centric and secure enterprise operations.

Cyber Resilience

Shift to cyber resilience to continuously deliver the intended outcomes despite adverse cyber events.

Customer Experience

People are at the heart of our work. Find out how we help clients put their citizens and workforce at the core and deliver breakthrough outcomes.

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Who we work with

Count on us to help you solve your toughest challenges at the heart of the nation’s priorities with wide-ranging missions across defense, intelligence, homeland security, justice, diplomacy, civilian and health.

National Security

Accelerate national security advantage through emerging technologies like cloud, blockchain, AI, and advanced analytics. Learn more.

Federal health

Strengthen force readiness, veteran and citizen services, and national health outcomes and productivity. Learn more.

Service is our strength

Together we support the military community, veterans and their families. Learn more.

Civilian services

Enable exceptional service delivery and experiences that citizens love.
Learn more.

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Bold ideas, breakthrough outcomes

We help you bring your best ideas to life and deliver better outcomes faster. Together, we combine new technologies with proven practices from the world's leading organizations to deliver what matters most to your workforce and your customers. Because great outcomes mean everything.

Case studies

Exploring the potential of patient-generated health data

Exploring the potential of patient-generated health data

The Office of the National Coordinator for Health Information Technology collaborated with Accenture Federal Services to explore the potential of PGHD.

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Reinventing the visitor experience with digital services

We developed a digital strategy for the National Park Service, with mobile apps and social media support to help guests reimagine their park visits.

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Pioneering innovative mail services for the US Postal Service

Pioneering innovative mail services for the US Postal Service

We helped USPS implement its Full Service program, a digital initiative that increased customer value and drove operational efficiency. Find out how.

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Positioning for the future

Positioning for the future

Building an enterprise resource planning system for the future for the Inter-American Development Bank.

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Enhancing Healthcare.gov

Enhancing Healthcare.gov

Deliver a positive consumer experience, fast enrollment system and greater accuracy.

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Powering your purpose

Our ongoing interview series spotlights extraordinary Accenture employees dedicated to changing the world.

Power Your Purpose introduces the Accenture employees who are transforming the way the world works and lives through passion and purpose. Read how they discovered their passions, learn about their work, and see their advice on how to live a purpose-driven life.


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What we think

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Working with us

We make it easy to work with us and our partners, so we can bring you the best and accelerate your digital transformation journey.

IDIQ contracts

You can find us on the following Indefinite Delivery/Indefinite Quantity (IDIQ) contracts and other contract vehicles.

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Small business partners

We work with a wide range of small business partners to bring the best to your mission, business and people. Learn more.

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ASM Research

Our subsidiary, ASM Research, brings additional resources and expertise in application development, cybersecurity and IT management to the mission.

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Our leaders

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John Goodman

Chief Executive – Accenture Federal Services

Meet John

Christine Bailey

Chief Financial Officer – Accenture Federal Services

Meet Christine

Susann Bresnahan

Chief Human Resources Officer

Bruce Voelker 

Chief Operating Officer – Accenture Federal Services

Meet Bruce

Deborah Goldstock Ringel

General Counsel, Secretary, and Chief Ethics & Compliance Officer

Meet Deborah

Elaine Beeman

Managing Director – Accenture Federal Services, Civilian Lead

Meet Elaine

Ron Ash

Senior Managing Director – Accenture Federal Services, Safety & Citizen Services Lead

Meet Ron

Vince Vlasho

Managing Director – Accenture Federal Services, Defense Lead

Meet Vince
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News

Over half of government workforce welcome intelligent technologies, but want more technical support and user training

U.S. government workers are receptive to learning and using new intelligent technologies and welcome opportunities to augment their skill sets.

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Accenture Federal Services wins contract to modernize U.S. Air Force’s Personnel System

Accenture has been awarded a contract to modernize the payroll, leave-management and core human resources functions.

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Accenture Federal Services boosts investment in government IT modernization with expanded Digital Studio in Washington, D.C.

Digital Studio doubles in size to meet growing demand from federal agencies for digital services.

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Where future meets federal

Go to federal viewpoints

Viewpoints on applying the new, now in federal.

Digital Government Transformation

Leveling up federal cybersecurity

Federal CISOs need to be able to tell a compelling, concise story about their security program to align funding and mature.

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Digital Government Transformation

How to Identify and mitigate bias in federal AI

As the federal government increasingly adopts AI strategies and technologies, understanding how to identify and mitigate bias is critical.

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Digital Government Transformation

Strengthening trust in government by delivering outcomes

A new ACT-IAC report explores how government can scale and accelerate innovations to strengthen citizens' trust.

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Go to federal viewpoints

Join us

Whether you’re a strategic thinker, a digital innovator or a business problem solver, you'll find an exciting career path on the leading edge doing work that matters and helping federal agencies transform the way government works.

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