Today’s executives are navigating a complex and dynamic business environment few have ever seen. Most are rising to the occasion, transforming their companies more and faster than ever before. Some are quietly and systematically changing the game and their industries, driving a new imperative. These are the “Reinventors”, embracing what we call “Total Enterprise Reinvention“ - a deliberate strategy centered around a strong digital core, that helps drive growth and optimize operations.

By embracing Total Enterprise Reinvention, companies will establish a new performance frontier, outperforming peers in financial, technology, and 360º value dimensions - delivering superior outcomes by thinking more deeply about how their reinvention will enable them to engage with customers and employees and create long-term, sustainable value.

Our research indicates that Reinventors are generating 10% higher incremental revenue growth, 13% higher cost reduction, and 17% higher balance-sheet improvements. Reinventors also score 11% higher on innovation, 32% better on sustainability, and 31% better on experience for customers, suppliers, and employees.

We believe all companies will need to adopt Total Enterprise Reinvention as a strategy in the coming years. Our report explores the six characteristics of reinvention and how companies can chart a path to become a Reinventor.

As CEOs look for new paths to growth, our research shows companies can gain an 11% premium on productivity—the ultimate driver of revenue and profitability—by unlocking the powerful combination of data, tech and people. If they don’t put people at the center of their business, that premium plummets to 4%.

We've identified how skilled and connected CHROs are accelerating continuous reinvention by finding new streams of value in every corner of the organization. These CHROs, who are central to creating the digital enterprise, are bringing business growth and exceptional human experiences into higher resolution.

By tapping into these “High-Res” CHRO’s uniquely broad scope of skills and influence, companies are discovering more effective ways to maximize people-related data, innovate with technology and embrace managed services—making an impact across the business and across the enterprise.

Metaverse is a buzzword with fluctuating definitions. But once we cut through the misconceptions and hype, its potential becomes clear. When such contingent technologies evolve and converge, the Internet of Place and Ownership opens bold new opportunities for businesses and consumers.

The metaverse, a revolutionary virtual addition to the digital world, will:

• Enrich the human experience with new possibilities, not detract from it.
• Become a place where humans find purpose, love, and friends across a new type of internet, forming powerful communities and disrupting work models.
• Change all parts of society, from the financial institutions that underpin our economies to the way we view the ownership of belongings.
• Change the way enterprises work and consumers socialize, unlocking new opportunities for businesses to improve their products and services.

There is untapped value in the metaverse right now, and major players have already begun their metaverse journeys. Executives expect 4.2% of their revenues to come from the metaverse in the next three years—a value of $1 trillion (Source: Accenture Business Trends survey). However, the metaverse isn’t a single entity. The metaverse is a continuum that will transform all parts of the business. It’s creative, people-driven experiences—not just the technology—that sets the metaverse apart and will make people return more often.

The metaverse represents a unique opportunity to build a more sustainable, diverse, and inclusive future. Explore more in our latest research.