Topic: Business of government

Designing federal customer experience for life’s complexity
By Lauren Oliver
Ann Vogel
Chris Carter
February 8, 2023
Life-centricity can help federal agencies deliver experiences that acknowledge and evolve with the full scope of customers’ complex lives. Accenture talks more.
Bring in the robots? Modernizing federal supply chain operations
By Samantha Lee
Fadi Mahmoud
Michael Havens
November 30, 2022
When adopted thoughtfully, robots hold tremendous promise for federal supply chain operations. Accenture explains why.
Accelerating refugee resettlement with modern case management
By Annelisa Lindsay
Jason Lupuloff
November 7, 2022
Modern case management enables greater security, flexibility, and interoperability. Accenture shows how Sponsor Circles Program saw success with this approach.
Beyond the FEVS: Building a positive federal EX
By Bronwyn Taylor
Michelle Steusloff
October 24, 2022
A positive EX is essential to recruit and retain talent. Accenture shows how agencies can look beyond FEVS to understand employees and foster omni-connection.
Hidden workers: Growing federal agencies’ talent pool
By Britaini Carroll
Bronwyn Taylor
May 4, 2022
By better-assessing applicants’ knowledge & abilities apart from education, federal agencies can fill increasing numbers of open roles. Accenture explains how.
The future of federal work: Flexibility as foundational
By Britaini Carroll
Kimberly DiPiazza
February 7, 2022
Accenture data unpacks what incentivizes federal workers to prefer onsite versus remote work. Explore how agencies can best support a hybrid work model.
Opportunities exist in federal IT reskilling. Can we seize them?
By Britaini Carroll
April 20, 2021
IT leaders, not HR, are best positioned to steer efforts on reskilling the federal IT workforce. Explore four key steps for supporting IT reskilling.
Advancing gender equity in the federal workforce through data
By Ricarda Ganjam
March 29, 2021
Effective use of data is essential to advancing gender equity for the federal workforce, particularly in the wake of COVID-19.
Stress testing federal supply chain resilience
February 9, 2021
Accenture's blog shows how digital twins can help federal agencies understand vulnerabilities & improve resiliency by using simulated stress tests. Read more.
Closing the digital divide for the federal workforce
By Malcolm Jackson
February 3, 2021
The COVID-19 pandemic accelerated the government’s digital transformation. How can federal CIOs and other technology leaders build on that progress?
Creating an employee experience to empower the federal workforce
By Ati Rahbani
Amber Messersmith
December 16, 2020
Accenture's blog reveals quality employee experience helps federal organizations recruit and retain the best people for mission-critical work. Read more.
Advancing the kidney transplant rate
By Chris Zinner
Lauren Oliver
October 27, 2020
Accenture explored opportunities to decrease the kidney transplant discard rate and increase the number of kidneys transplanted. Read how.
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