Getting it right: Why is claims satisfaction so high?
Darcy Dague | August 2, 2022
Insurance
Digital transformation is here. Discover how we help P&C and life insurers redefine their business and operating models and position themselves for growth.
Insurance reimagined
The insurance industry is at the heart of digital disruption and convergence. Leading insurers are broadening and diversifying their products and services as they align to meet the changing needs of their clients. This includes investing in customer-facing, cloud-based digital innovations and creating unexpected new ecosystems that serve a broad suite of customer needs. Insurance carriers are also reflecting on their role in society, forging sustainability initiatives and championing diversity in their leadership and agents.
This is a critical turning point for the industry, and an opportunity to provide meaningful value for customers, employees and stakeholders. Accenture Insurance has the experience and broad digital expertise to help insurers cultivate agility, creating seamless digital services for customers and new income streams across the business.
Insurance news analysis
Insurers are coping with increasingly frequent and complex disruptions. Each month, Kenneth Saldanha, Accenture’s Industry Sector Lead for Insurance, and Abbey Compton, Global Marketing Lead, talk about what's making news in the insurance industry. Watch their discussions to better understand how we help our clients reimagine insurance.
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Insurance capabilities
Insurance is going digital. Whether it's streamlining business processes or enabling new operating models, we're helping our clients transform.
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Insurance segments
Life & Annuity
Manage costs. Limit risk. Drive growth. Here's how we help insurers aim for growth and operational excellence. Learn more.
Property & Casualty
We help P&C insurers to improve their policy, distribution and claims functions and to benefit from digital technology and transformation. Learn more.
Group & Voluntary Benefits
We help insurers enhance value to brokers, employers, and employees.
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Case studies
Accenture helped the insurer identify the steps it must take to meet the new DORA requirements.
Accenture helps Well launch an innovative insurance-led digital healthcare platform—connecting people to healthcare providers and insurers, seamlessly.
Arek Oy streamlines pension calculations by moving to Google Cloud’s Anthos application management platform.
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What we think
Accenture conducted 3 surveys to identify key areas where AI can be implemented to improve customer satisfaction and increase employee productivity.
Reimagine the life insurance underwriting experience for productivity and profits with four trends.
Over 3,400 voters cast their votes to find the top insurance innovation trends of 2021. Learn more about this year’s trends in our latest report.
Insurance blog
Explore what our industry leaders are thinking about the latest insurance trends, including the disruptive role of innovative new technologies.
Our leaders
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