INDUSTRY
Retail consulting
How can retailers deliver their purpose and remain profitable? Responsible Retail—good for consumers, employees, partners, investors and our planet.
Responsible retail is the new imperative
Having a purpose is only the beginning. What retailers do now matters more than what they say. Consumers are searching for meaning and authenticity, and want to shop with retailers that execute on their purpose responsibly in all that they do.
Responsibility to all stakeholders is at the heart of responsible retail. This includes consumers, employees, partners and investors, as well as a new stakeholder that is more important than ever—our planet.
Retailers need to build trust with consumers, invest in employees, share common values with partners and grow profitably for investors, while acting with a sustainable mindset for our planet.
Retailers that serve these stakeholders by turning their purpose into performance will gain the competitive edge. Let the evolution begin.
Transforming retail responsibly
Responsible retail means designing strategies, products and services, experiences and relationships—every aspect of the business—around responsible initiatives.
Responsibility to consumers
Align around shared values to build trust with your retail consumers.
Responsibility to employees
Respect your retail employees as individuals and empower them to thrive.
Responsibility to partners and investors
Cultivate relationships with your partners and grow profitability for your investors.
Responsibility to our planet
Act with a sustainable and ethical mindset as a steward for our planet.
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Capabilities
We can transform your business through technology, giving you a competitive advantage amid the disruption.
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Case studies
Next-generation technologies allow the retailer to target customers with purpose at an innovative pop-up experience.
The H&M Foundation is accelerating sustainable fashion with the Global Change Award.
The Council of Fashion Designers of America (CFDA) and Accenture helped designers use new technologies to better connect with consumers.
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What we think
Becoming a responsible retailer is an enterprise-wide commitment—strong leadership, collaboration and excellent communication are all essential.
Many retailers agree AI continues to transform the industry—eighty-six percent are experimenting to forge new growth.
The apparel manufacturing process is vast and complicated. Can we make it sustainable, transparent and traceable?
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