Retail consumer trends in purchasing
Discover what’s really driving retail purchasing today.
Retail consulting
Reset responsibly to drive profitable growth.
Retail’s responsible reset
It’s time for a new culture, one that continuously resets. With the right strategy, data, and level of agility, every retailer can reset, build back better, and grow. Along with purpose-led commitments to environment, social and governance (ESG) principles and modern digital technology, such as cloud, retailers need to focus on five imperatives for growth—digital, fulfillment, sourcing, talent and data. This is retail’s moment of truth.
The imperative is to reset the business responsibly, and then have the agility to keep resetting to find profitable growth in an ever changing and challenging world.
LEARN MOREWWD Voices: Retail's responsible reset podcast
Retail leaders discuss the changing retail market
Capabilities
Store of Tomorrow
Reset your stores to fully integrate online and offline to deliver services and experiences that meet evolving consumer expectations.
ai.RETAIL
Bringing AI-powered solutions to transform marketing, merchandising and supply chain for retailers.
Retail ESG & Sustainability
Integrate environmental, social and governance into every retail department and business unit to connect profit with sustainability.
Retail Sourcing
Reset retail sourcing to be a strategic asset for retailers, while pivoting the function to digital ways of working.
Retail Supply Chain
Futureproof your local supply chain to strategically meet shifting consumer preferences, including last mile and sustainable delivery.
Retail Workforce
Redefine the future of work to skill and scale a future-ready retail frontline and corporate workforce.
Digital Retail
Transform your customer shopping experience across digital channels and stores, and re-shape P&L to adapt profitably to the changing landscape.
Retail Cloud
Futureproof your technology with cloud and develop ecosystem partnerships to enable consumer experiences with speed and agility.
Retail Merchandising
The role 'retail merchant' is being reinvented through automation to provide predictive insights.
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Case studies
The Body Shop adopts cloud-based IT to lay foundation for growth.
Global hearing aid retailer Amplifon launches new cloud learning solution with mobile-first design for an enhanced user experience.
Boots grows its online prescription market share with an enhanced patient experience.
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What's new in retail
Scaling ESG solutions in fashion
Discover the actions and solutions for fashion leaders across seven sustainability priorities.
Explore
Retailers, meet me in the metaverse
Discover the continuum of technology and experience that is reshaping retail.
Explore
What we think
Discover a new integrated vision for the near future of retailing.
Companies are facing a crisis of relevance. It’s time to evolve from customer centricity to life centricity. Read why.
Learn the 5 keys to mastering AI for differentiation and 50% more growth.
Retail leaders
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Retail news
Our latest Consumer Pulse Research
Health is now seen as essential spend, alongside household bills and groceries.
Accenture has acquired Romp
A brand & experience agency in Indonesia renowned for its creative talent and innovative services across branding, creative and performance marketing.
Accenture to acquire The Stable to bolster its commerce transformation expertise in North America
The Stable’s expertise and capabilities to help clients reinvent and accelerate their omnichannel commerce experience.
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