Banking has reached a tipping point. Some will challenge time-honored conventions, embrace innovation & commit to change. Others will be left behind.

It’s time for banks to challenge everything

The banking industry has been fragmenting and de-layering for some time now, as challenger banks and bigtechs chip away at the value chain. While this neo-normal has created some opportunities for collaboration, it has also presented banks with a stark choice: commit to continuous technological innovation or risk being left behind.

Yet this isn’t just about digital transformation. With share and revenue leaking out of the banking sector to other industries—especially to bigtech—we believe the time has come for banks to challenge their long-established conventions and beliefs. To sustain their relevance, they need to truly understand their markets and what it takes to succeed in each of them. They’ll have to be willing to shape new business models, partner in unconventional ways, rediscover their purpose and humanity, and commit to constant innovation.

Accenture is here to help—not as a vendor, but as a strategic partner. Sharing the risks and rewards, bringing technological expertise, a global perspective and the ability to deliver. Enabling flexible architecture in the cloud, with market-leading tools and solutions. Using technology to find value in your data, in order to create amazing customer experiences. Putting our reputation on the line, right next to yours—and delivering on our promise of technology and human ingenuity.


As digital disruption continues to reshape the industry, we look at what’s in store for the future of banking.

Image Thumbnail

2021 Efma-Accenture Banking Innovation Awards

Vote for your favorites from October 11 – 22

How we can help

Our unique insights, unmatched partner ecosystem and trusted tools and assets ensure that you get the maximum benefit from all that technology has to offer—in the cloud, in ESG, in data and game-changing experiences, and everything in between.


Banking delivery centers around the world, including India, Spain, China and the Philippines


of the top 50 banks worldwide are our clients


of the top 20 money managers worldwide are our clients

What we think

Banking blog

See what our bloggers are saying about the forces driving change in the banking industry.

It’s back to the future for payments

Two super-cycles are shaking banking payments. The good news is, we’ve been here before. New blog from Accenture’s Global Banking Lead, Mike Abbott.

How a long road trip made me a better leader

When Jared Rorrer took 2 months off to travel with his son, he came back with a new perspective on leadership and his role at Accenture.

Four steps to scale empathetic banking in moments that matter

Banks that take an empathetic approach with consumers will be better able to reach customers post-pandemic, Adrien Kirschfink explains.

Case studies

Vancity grows its commercial lending business with nCino Bank Operating System.

By streamlining Nickel’s services in six months, Accenture & Oracle accelerated the company’s mission to provide easy-access mobile banking for all.

SABB and Alawwal Bank come together for the first-ever banking merger in Saudi Arabia.

View All

Awards and recognition

We provide industry-leading services to help our banking clients and have been recognized by independent research organizations for our innovative solutions.


Explore Accenture research, partnerships and activities making headlines in the banking industry.

Accenture announces intent to acquire strategy and business management consulting Exton Consulting

Acquisition would enhance Accenture’s capabilities to help clients accelerate & scale their transformation projects across the financial services industry.

Rapid shift to digital banking during COVID-19 accelerating erosion in consumer trust, Accenture report finds

The survey of 47,000+ consumers found a lack of human connection could make banking more commoditized and price-driven, hampering customer trust.

COVID-19 Increases Urgency for Banks to Transform Payment Systems as Digital Payments Soar, Finds Research From Accenture

Accenture predicts US$7 trillion in consumer spending will shift from cash to cards and digital payments by 2023

Our leaders

Subscription Center
Stay in the know with our newsletter Stay in the know with our newsletter