Winning in the digital economy

The banking industry has never seen more disruption—new, innovative challengers and advanced technologies are changing market structure and taking a bite out of revenues. In fact, 17 percent of industry players that entered banking over the last 13 years have grabbed one-third of revenue growth in Europe. For incumbents, the time to act is now.

Simply becoming a digitally better version of themselves isn’t enough to turn the tide. Like their competitors, banks need to become more relevant and harness digital to drive growth, they must rethink their “North Star” business models and be bold in reorienting their organizations—or they risk being left behind as the industry changes around them.

That’s where Accenture Banking comes in. Whether we're helping modernize core banking operations, turn a mobile banking experience into a social one, or reinvent payment and credit models, our banking consulting services empower clients with data-driven insights and the right tools to adopt a mindset fit for today's—and tomorrow’s—digital landscape.

Accenture surveyed banks to find out how they use digital banking to engage with their customers in a more human way.

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Accenture Banking Blog

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How we can help

Our banking consulting services are powered by deep industry experience and backed by a truly global presence.

50

Banking delivery centers around the world, including India, Spain, China & the Philippines

84%

Of the top 50 banks worldwide are our clients

16

Of the top 20 money managers worldwide are our clients

Case studies

As part of its overall digital transformation, Prisma envisioned the opportunity to invest in Automated Intelligence.

CMHC transformed their processes so that by 2030 all Canadians can have an affordable home that meets their needs.

We helped our client deliver a business banking platform unparalleled in the region.

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Our leaders

Explore Accenture research, partnerships and activities making headlines in the banking industry.

Rapid shift to digital banking during COVID-19 accelerating erosion in consumer trust, Accenture report finds

The survey of 47,000+ consumers found a lack of human connection could make banking more commoditized and price-driven, hampering customer trust.

COVID-19 Increases Urgency for Banks to Transform Payment Systems as Digital Payments Soar, Finds Research From Accenture

Accenture predicts US$7 trillion in consumer spending will shift from cash to cards and digital payments by 2023

U.S. banks face up to US$320 billion in credit write-offs in 2020 due to COVID-19, Accenture report finds

U.S. banks will set aside billions to help small businesses and consumers weather the financial impact of the global pandemic.

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