Healthcare consulting

We help our clients meet the essential expectations that every person has of the healthcare system: access, experience and outcomes.

People need access to convenient, equitable and affordable care no matter where they live. In this era of personalized and convenient service in industries such as banking or retail, people expect a similar experience from healthcare. This is why 92% of health executives rank delivering a highly personalized experience as a top strategic priority¹. Improving health access and experience contributes directly to better care, which will ultimately yield more positive outcomes.

We help our clients address these critical imperatives through intelligent, cloud-based solutions that increase resource capacity, improve workforce productivity, connect data for personalized services across channels, and improve the quality of care and therapeutics.

Together with the world's leading healthcare payers, providers and public health entities, we are putting humans at the true center of care to improve healthcare experiences for all.

¹ "Untapping the Potential for Virtual Care in a Pandemic and Beyond", February 25, 2021

We are on the threshold of a new decade of digital transformation, and at a defining moment for all leaders. Welcome to the “Metaverse Continuum”—a spectrum of digitally enhanced worlds, realities and business models poised to revolutionize life and enterprise in the next decade—and the impact on healthcare begins today.

This year’s Digital Health Technology Vision report is titled: “Meet Me in the Metaverse - How the continuum of technology and experience is reshaping healthcare.” It explores four key trends that reveal how new technology innovations are reshaping healthcare experiences of the future. Every healthcare leader will need to ask: What will be my organization’s role in this new continuum? What is my vision for succeeding in these future worlds while delivering equitable, accessible care to all?