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Case Study

Positioning for the future

Building the Inter-American Development Bank’s enterprise resource planning solution


What Accenture did

Value delivered

Enhanced financial transparency with improved internal controls and accountability, giving employees access to a common real-time ERP solution.

Achieved time and cost savings by consolidating core legacy systems as well as standardizing data entry, ending redundancy.

Provided access to timely, reliable and accurate information, enabling the ability to share centralized data across systems.

Provided access to up-to-date, transparent data and analysis for enhanced planning and decision-making, to improve financial performance.

Improved the ability of the bank to implement and utilize KPIs.

Improved efficiencies by harmonizing and simplifying disparate business processes as well as replacing redundant IT systems.

Automated several manual processes, interfaced with or subsumed 50 corporate interfaces, and decommissioned 13 legacy systems.

Trained workforce through a curriculum of 49 courses, delivered in English and Spanish, developed 230 simulations, and 150 job aids.

Established self-service portals that allow staff members to manage their human resources activities.

Between April 2015-2016, managed over 460,000 transactions, 65,000 payments, and 80,000 invoices in the Production environment.

"Together we have developed a strong partnership focused on transforming financial and human resource management at IDB. With a single centralized administrative system, we now have timely and better data to make improved decisions, reduce costs and evaluate performance."

— Nuria Simo, IDB Chief Information Officer

Meet the team

Heather Whitlock

Managing Director – Nonprofit Group, North America

Vanessa Godshalk

Senior Managing Director – Accenture Federal Services, Public Safety Portfolio Lead