Operations

Create intelligent new ways to harness change and grow

Turn the change you see into the impact you want

You want to drive innovation and grow your business, and create better experiences for your customers and people. You need intelligent operations that are agile, resilient and create value.

Our industry, technology and process experts can help you transform your business to create the impact you want. With seamless integration between services, we combine human ingenuity with applied intelligence and digital technologies to create measurable value.

Enabled by SynOps, our innovative human-machine platform, we have the unique ability to drive tangible and sustained business outcomes.

We build and scale intelligent operating models to drive sustainable growth with speed, certainty and security.

Fast-track to future-ready performance. Elevate every decision with intelligent operation.

Fast-track to future-ready

Applying tech-driven operational intelligence across an organization leads to greater profitability and efficiency.

Operations capabilities

With more than 145,000 exceptional people in over 50 centers, we apply intelligence, innovation and deep industry experience, together with New IT and new skills to drive business value and growth. Learn more about our services.

Intelligent finance operations

Helping companies transform from transactional to strategic organizations through intelligent operations.

Insurance

Helping you harness the power of human + machine to establish resilient operations for your business.

Sourcing and Procurement

Data-driven insights to help optimize processes, increase efficiency and drive out more value.

Compliance as a Service

Achieving compliance and managing risk to keep pace with regulatory and operational pressures.

Banking

Ensure business sustainability by transforming to an agile banking operating model.

Supply chain

Building agile, transparent supply chains to help businesses navigate market volatility with success.

Sales & Customer Operations

Transforming sales, marketing and service operations to deliver sustainable breakthrough growth.

Marketing

Marketing Operations activates and optimizes best in class customer experiences to deliver breakthrough marketing-led growth.

Talent and HR

Reshaping the employee experience and improving retention with innovative workforce operating models.

Health

Helping payers, providers and government agencies drive growth, while improving patient outcomes.

Virtual tours

Take a 360° virtual tour through our Intelligent Operations Centers.

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Operations case studies

Improved balance sheet integrity saves $12.3M

Intelligent Finance Operations

Improved balance sheet integrity saves $12.3M

How a medical device manufacturer achieved greater efficiencies and control across its finance processes.

Ensuring excellence with agile operations

Ensuring excellence with agile operations

European insurer taps into analytics, automation and expert talent to boost customer satisfaction.

Semiconductor supplier increases profit by $3M

Supply Chain BPS

Semiconductor supplier increases profit by $3M

We transformed the spare parts planning process with our SynOps platform and increased efficiency.

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What we think

Fast-track to future-ready

Fast-track to future-ready

Applying tech-driven operational intelligence across an organization leads to greater profitability and efficiency.

Technology Vision 2021: Leaders wanted

Technology Vision 2021: Leaders wanted

A new future is on the horizon – one that’s different from what we expected. Will you watch the world change around you? Or be the one leading it?

The CFO’s most powerful asset

Intelligent Finance Operations

The CFO’s most powerful asset

99% of finance leaders agree real-time processes and operations can help inform better business decisions.

Being prepared makes all the difference

How to prepare for the transition away from LIBOR

How blockchain is rebuilding business operations

Accenture Interactive

The experience activation network comes to life in Mumbai

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Awards and recognition

EVEREST GROUP

Accenture positioned as Overall Leader in Everest Group's F&A DCP Solutions Peak Matrix 2020

EVEREST GROUP

Accenture names as leader in the Everest Group Procurement Outsourcing (PO) Services PEAK Matrix™ Assessment 2020.

EVEREST GROUP

Accenture recognized as a Leader on the inaugural Everest Group Learning Services PEAK Matrix Assessment 2020

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Blogs

Procurement BPS

Why trust is a must for CPOs & how to champion it

CPOs want to identify and reduce social and environmental risks in their supply chains to build trust.

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Procurement BPS

Developing a procurement stress test for Accenture

Test procurement’s performance under a range of different scenarios to identify issues that may keep the business from growing and managing costs.

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Intelligent Sales and Customer Operations

Three ways digital inside sales can grow revenue

Invest wisely in digital inside sales capabilities that increase pipeline and improve sales resilience.

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Our leaders

We work as one team with diverse expertise to create 360° value.

Strategy & Consulting

Strategy & Consulting

Interactive

Technology

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