About Accenture

Operations

The next business growth engine? Operational speed that outpaces digital disruption. Learn how intelligent operating models drive sustainable growth.

COVID-19: Outmaneuver uncertainty

Responding to the COVID-19 pandemic has underscored the need for leaders to accelerate the adoption of agile ways of working and value chain transformation to help outmaneuver uncertainty.

Transforming operating models for growth

In today's business environment, sustainable growth is a challenge. A single new competitor, product or service can change an entire business model. As a result, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations compete?

The key is a new operating model —one that's anchored around the customer and driven by intelligence to deliver exceptional experiences across the enterprise at speed and at scale.

We help organizations reinvent themselves with intelligent operating models enabled by SynOps—our human-machine operating engine.

Powered by data, applied intelligence, digital technologies and exceptional talent, SynOps provides tangible business outcomes and viable long-term growth.

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Accenture COVID-19 response

Accenture SynOps

Capabilities

With more than 140,000 exceptional people in over 50 centers, we apply intelligence, innovation and deep industry experience, together with New IT and new skills to drive business value and growth. Learn more about our services.

Finance and accounting

Helping companies transform from transactional to strategic organizations through intelligent operations.

Insurance

Helping you harness the power of human + machine to establish resilient operations for your business.​

Sourcing and Procurement

Data-driven insights to help optimize processes, increase efficiency and drive out more value.

Compliance as a Service

Achieving compliance and managing risk to keep pace with regulatory and operational pressures.​

Banking

Ensure business sustainability by transforming to an agile banking operating model.

Supply chain

Building agile, transparent supply chains to help businesses navigate market volatility with success.

Sales & Customer Operations

Transforming sales, marketing and service operations to deliver sustainable breakthrough growth.

Marketing

Marketing Operations activates and optimizes best in class customer experiences to deliver breakthrough marketing-led growth.

Talent and HR

Reshaping the employee experience and improving retention with innovative workforce operating models.

Health

Helping payers, providers and government agencies drive growth, while improving patient outcomes.

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Case studies

Transform the rhythm of sales with algorithms

Transform the rhythm of sales with algorithms

How a 360-degree view of prospects and an integrated, data-driven approach powers success.

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Shaping up procurement for a medtech leader

Shaping up procurement for a medtech leader

Helping a global medical technology leader reinvent procure-to-pay.

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Global bank bets on knowing its customers

Global bank bets on knowing its customers

A global bank transforms its KYC compliance operations and improves customer experiences.

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What we think

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Awards and recognition

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Our leaders

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Manish Sharma

Group Chief Executive – Operations

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Kaushal Mody

Lead – Operations, Growth & Strategy, Lead – Operations, Offerings & Innovation

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Nirav Sampat

Chief Technology Officer – Operations​

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Andy McGowan

Chief Operating Officer – Operations ​

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