INDUSTRY
Communications
& Media
Shift to experience-led open platform models to become unstoppable providers of next-generation IP services and immersive customer experiences.
Communications
Spotlight on Communications and Media industries
Explore Accenture’s Communications and Media industry practices.
Communications consulting
Discover how we're helping CSPs reinvent by updating tech and operating models, adopting new growth models and driving hyper-personalization.
Media consulting
We help media and entertainment businesses outmaneuver uncertainty. With end-to-end transformation expertise, our clients emerge stronger and grow.
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Case studies
Accenture helped Rakuten Mobile build the world’s first fully virtualized cloud-native telecommunication network.
Vodafone partnered with Accenture to transform their global finance organization and deliver one of the largest migrations in SAP’s history.
Helping customers self-serve and personalize their in-home connectivity provides a new path to growth.
Manzoni partners with Accenture to reinforce its leadership position in advertising.
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Capabilities
Our data-driven, open-platform models and agile services are scalable and designed to drive growth across your business.
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The B2B opportunity
Even before the COVID-19 pandemic, disruptive forces had redefined the communications industry leaving the business to business (B2B) telco market with stagnating revenue in traditional connectivity services. At the same time, small- and medium-sized businesses (SMBs) need to carry out a digital transformation across business functions and, as a result, have become an area of increasing focus and importance for CSPs.
For large enterprises, 5G and cloud are seismic breakthroughs that will fundamentally change the CSP technology and network ecosystem. CSPs have the opportunity to reimagine the value chain where network becomes the extension of the cloud and the edge and is the new control point for enterprises. These industry forces have elevated B2B as the biggest growth opportunity for CSPs.
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What we think
Our joint report with TM Forum discusses the importance of interoperability and standardization and its impact on CSPs’ growth.
Activate new paths for growth in a disrupted industry. Read our experts' new narrative for communications service providers.
Home has a new role for work and life. In this report, industry leaders and The Dock examine how CSPs can become more than just the connection point.
Our leaders
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Francesco Venturini
Senior Managing Director – Strategy & Consulting, Communications & Media, Global
Saulo Bonizzato
Senior Managing Director – Communications & Media, Growth Markets, Latin America
Paolo Sidoti
Managing Director – Communications & Media, Growth Markets, Asia, Australia, Africa and Middle East
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