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Communications
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Shift to experience-led open platform models to become unstoppable providers of next-generation IP services and immersive customer experiences.

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Solutions & Capabilities

Our data-driven, open-platform models and agile services are scalable and designed to drive growth across your business.

Communications consulting

Discover how we're helping CSPs reinvent by updating tech and operating models, adopting new growth models and driving hyper-personalization.

Media consulting

Learn about how we help media and entertainment businesses outmaneuver uncertainty, with end-to-end transformation expertise.

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Case studies

Communications and Media

Swisscom doubles its environmental ambition

Swisscom decided to update its sustainability goals with ambitious goals in a race to Net Zero by addressing Scope 4 emissions.

Communications and Media

A new chapter of interactive audience engagement

Accenture helped Disney Studios’ StudioLAB build and pilot a scalable platform to deliver an interactive movie poster content experience.

With the help of Accenture, Globo evolved into a learning organization able to look to the future.

Communications and Media

Globo shapes its vision for the future

Watch Globo's CEO, Jorge Nóbrega, as he reflects on Accenture’s contribution to the UmaSóGlobo program.

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CSPs' critical role in the race to net zero

Communications Service Providers (CSPs) are in a critical position to directly address the challenges of climate change. In this new paper done In collaboration with Accenture Research, we propose that that telcos that assume the mantle of Sustainability Steward can be part of the solution, for themselves, for their business and customers, and for global environmental impact. A Steward can take one of three forms: Sustainability Leaders who transform from within, Ecosystem Enablers who expand their influence to those their businesses touch, and Consumer Champions who work directly with end users to reduce carbon emissions.

These three roles are not mutually exclusive, and CSPs can fill them all. In the race to net zero, Sustainability Stewards make valuable transformations and set themselves up to reap rewards - for the environment, and for their business.

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