Digital platforms consulting

We help federal agencies accelerate transformation and lower costs by designing and delivering scalable, user-centric digital platforms.

"As the #1 partner for Salesforce, ServiceNow, Pega & Microsoft, our robust capabilities help connect design, strategy, operations and technology to deliver transformative platform solutions for federal clients."

— AARON JACKSON, Digital Platforms Lead

About us

Our vision is to transform the Federal landscape by delivering more effective services to citizens and employees using digital platforms. We are committed to building solutions that align with our clients’ goal, regardless of the selected platform. Our strategic alliances with software vendors allow us to rapidly innovate as global implementation leaders.

The Accenture Federal Services Digital Platforms capability currently focuses on five market-leading platforms: Salesforce, ServiceNow, Microsoft Biz Apps, Pega and Appian. Each platform is built on highly flexible, scalable and secure cloud-based technology that enable agencies to rapidly solve business problems with clicks over code. Within the Digital Platforms apability, we create and foster centers of excellence that guide clients through their digital transformation journey. Our centers of excellence are a combination of our strategy and extensive technical experience that help standardize solutioning, delivery and innovation.

What we do

Accelerate value with Platform Elevation Lab (PEL)

Our PEL develops accelerators, prototypes, and proofs-of-concept to fuel innovation, accelerate time to value, and engage our ecosystems.

Transform citizen and employee experiences

We combine our human-centered design methods with platforms solutions to help agencies build transformative, digital experiences.

Design technology with Digital Platforms Designers

We have a dedicated team of digital platform designers to design intuitive, 508-compliant experiences with a configuration-first mentality.

Scale digital transformation with the best talent

We offer the largest network of skilled and certified professionals across the digital platforms’ ecosystem to help scale your digital transformation.

Drive collaborative solutions across the ecosystem

Our practice brings collaborative expertise ranging from business analysis and experience design, to development and governance.

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How we work

Industrialization for scale

We provide the tools, frameworks, best practices, and scale to help agencies implement digital service factories that power their transformation.

Platform design

We tailor human-centered design thinking methods with dedicated Platform Designers, creating customer experiences with a configuration-first approach.

Agile and rapid prototyping

We use agile methods and rapid prototyping to iteratively test new solutions and features that improve user experience, adoption, and time-to-impact.

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What we think

Federal viewpoints blog

Where future meets federal. Viewpoints on making change matter.

Microsoft Power Apps in IL5 unlocks DoD transformation with cloud native task management

DISA’s new IL5 authorization of Microsoft Power Apps opens the door to the future of DoD task management in the cloud.

Exploring a new future for federal grants management

The three building blocks of modern federal grants management are digital platforms, human-centered design, and process analytics.

Rethinking agile product management in federal government

Effective agile product management helps federal agencies better meet the long-term needs of their organization and customers.

Join the team

Whether you’re a strategic thinker, a digital innovator, or a business problem solver, you'll find an exciting career path on the leading edge — doing work that matters and helping federal agencies transform the way government works.

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News

Accenture federal services wins $73 million internal revenue service identify theft and fraud detection support contract

The contract will support the agency in operating and maintaining an automated identity theft and fraud detection system.

For fifth year, Accenture positioned as a leader in worldwide salesforce implementation services in IDC marketscape report

In a maturing and highly competitive market, Accenture remains differentiated in both its current offering and strategy for future growth.

Novetta, part of Accenture federal services, strikes deal with the U.S. Air Force to resell platform one products

Innovative agreement expands customer access to government-owned software development platform.

Accenture federal services wins $87 million U.S. patent and trademark office contract

Accenture will modernize critical applications and create a DevSecOps infrastructure, while incorporating cloud, cyber, and automation capabilities.

HFS ranks Accenture No. 1 Pega service provider

Accenture has been recognized as the number one service provider for Pega services in a recent report from industry analyst firm HFS Research.

Accenture federal services launches st. louis apprenticeship program

Program to deliver in-demand digital skills, investing in Missouri talent for today and tomorrow.

Case studies

Making eligibility verification a breeze.

The Bureau of Land Management modernized its system to streamline processes and improve customer experience.

NASA deploys a modern unified application for COVID contact tracing, enabling thousands of employees and contractors to return to work safely.

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Our leaders