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Platforms consulting

“Our vision is to transform the federal landscape by delivering more effective services to clients and employees using digital transformation and ERP solutions.”

— Amy Giovannucci, Platforms Capability Lead

About us


ServiceNow federal consulting services

As the top-ranked ServiceNow solution provider, we offer federal agencies the deepest capabilities, resources, and experience for their projects.

Salesforce federal consulting services

We’re the leading Salesforce Alliance Partner in the world with deep platform expertise and tailored solutions to meet federal clients’ complex needs.

Pega federal consulting services

As Pega’s Partner of the Year for seven straight years, we help federal clients capitalize on the platform’s potential for digital transformation.

Federal digital service center

We help reduce complexity and guide the digital modernization process by providing a centralized hub for technology management and governance.

What we do

Accelerate value with Platform Elevation Lab (PEL)

Our PEL develops accelerators, prototypes, and proofs-of-concept to fuel innovation, accelerate time to value, and engage our ecosystems.

Transform citizen and employee experiences

We combine our human-centered design methods with platforms solutions to help agencies build transformative, digital experiences.

Design technology with Digital Platforms Designers

We have a dedicated team of digital platform designers to design intuitive, 508-compliant experiences with a configuration-first mentality.

Scale digital transformation with the best talent

We offer the largest network of skilled and certified professionals across the digital platforms’ ecosystem to help scale your digital transformation.

Drive collaborative solutions across the ecosystem

Our practice brings collaborative expertise ranging from business analysis and experience design, to development and governance.

How we work

Industrialization for scale

We provide the tools, frameworks, best practices, and scale to help agencies implement digital service factories that power their transformation.

Platform design

We tailor human-centered design thinking methods with dedicated Platform Designers, creating customer experiences with a configuration-first approach.

Agile and rapid prototyping

We use agile methods and rapid prototyping to iteratively test new solutions and features that improve user experience, adoption, and time-to-impact.

Enhance mission readiness: modernize defense ERP systems

What we think

Collaborative approaches to federal customer experience

This year’s report details key initiatives needed to further build a customer-centric mindset and accountability across every government function.

Government enters the metaverse

Our annual report takes a look at the top emerging technology trends most likely to impact government over the next three years.

A new era of generative AI for everyone

We explore the potential of generative AI technology, generative AI applications in business & how generative AI systems can reinvent work.

Federal viewpoints blog

Join the team


Case studies

Connectivity for all

Making eligibility verification a breeze.

Modernizing public land management

The Bureau of Land Management modernized its system to streamline processes and improve customer experience.

Scaling contact tracing to keep employees safe

NASA deploys a modern unified application for COVID contact tracing, enabling thousands of employees and contractors to return to work safely.

Our leaders

Aaron Jackson

Senior Managing Director – Accenture Federal Services, Technology Growth Platform Lead

Amy Giovannucci

Managing Director – Accenture Federal Services, Platforms Lead

Stephen Hurley

Managing Director – Accenture Federal Services, Platforms Growth Lead

Jessica Bannasch

Director – Accenture Federal Services, Platforms Solution & Technology Lead

Jason Lupuloff

Senior Manager – Accenture Federal Services, Platforms Elevation Lab Director

Lisa Denmark

Senior Manager – Accenture Federal Services, Platforms, ServiceNow Federal Lead