In our dramatically different travel landscape, travel companies can journey back to growth by finding creative ways to succeed in the new reality.
As travel gets started on the journey back to growth, industry players are still grappling with the dynamics of a dramatically different travel landscape.
Travel companies will need to lean into their “adaptive gene,” and find ingenious ways to succeed in today’s environment. We call this mindset creative pragmatism, and it combines a realist’s clear vision and an innovator’s bold spirit.
You can start applying creative pragmatism by seizing opportunities, rebuilding travelers’ trust, redirecting cost savings to reinvest in growth and building adaptive cost models.
It's time to get creative and get moving again.LEARN MORE
You can’t control the forces shaping the travel industry, but you can control your own future. Our experts work with the world's leading airlines, hospitality and travel services companies to build creative and pragmatic solutions for their business.
Regain customer confidence by developing stellar experiences—from planning and booking to stay and return, you can revamp the entire traveler journey.
Reduce costs and enhance your predictive and real-time decisions by bringing together technology and human ingenuity for agile operations.
Increase agility and innovation by following a step-by-step approach that’s accelerated by cloud and puts technology at the heart of your business.
Respond faster to change with a flexible workforce model that creates satisfying roles for your employees, is cost-effective and customer focused.
Improve retail by extending products and services, diversifying revenue, streamlining purchases and build loyalty via a retail merchandising engine.
Improve customer journeys and operational performance by tapping into cross-organizational data and travel insights that sharpen your responsiveness.
Deal with disruption by restructuring the business, embedding sustainability; evolving the revenue model, operating margin streams and profit engine.
We support travel companies’ return to growth by helping you get creative, be pragmatic and innovative with industry-specific functions and capabilities, providing you with speed-to-value.
Changi Airport’s digital factory helps them quickly experiment, develop, and launch new digital products and services—from conceptualization to delivery.
Radisson digitally enables operations to lower costs and improve services for franchisees and owners.
Travel experts break down cloud beyond the technology: How to reinvigorate traveler confidence, build resilience and drive innovation in a post-pandemic world.
Tune in to listen to industry leaders from Accenture, Marriott International, Melbourne Airport, Radisson, Southwest Business, Tripadvisor, WestJet, WTTC and their stories.
A new way of forecasting is needed for today’s travelers. Combining data with forecasted intent, we’re creating a monthly index which tracks travel and non-travel indicators that influence overall readiness to travel again, such as COVID-related health status, economic indicators, travel demand, and mobility status.
The latest findings show:
Accenture is helping Navitaire, an Amadeus company providing technology and business services to the airline industry, accelerate its cloud-first transformation journey.
Joint study with Accenture also shows U.S. cities are back on the radar for domestic leisure travel.