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Generative AI transforming customer service
Sifting through thousands of emails daily is tedious work, but generative AI makes it easy. A multinational bank is using generative AI to quickly process and respond to client emails used for the settling, asset servicing and reconciliation of trades – normally a massive manual task. It directs emails to the right teams and drafts responses for employees to check. The result? Faster and more enjoyable customer service, a boost in worker efficiency and more cost-effective operations.
Global recognition and awards
...a top 10 Great Place to Work®
A great place to work takes all of us. Thank you to our people everywhere who helped us jump to #10 on the World's Best Workplaces™ list.
2024 January 08