When the world moves, move ahead

When the only constant is change, adopting an agile mindset and culture of innovation creates new opportunities to transform the public sector. We help you bring public sector services to life, affordably and efficiently, by harnessing disruptive potential and digital technologies. So you can put the citizens, communities, workers and businesses you serve at the heart of progress.

Innovating where industry and technology intersect, we bring a wealth of expertise to resolve the biggest challenges facing public sector organizations today. We combine fresh thinking, insights, and experience with the capabilities to help you modernize and achieve more from your resources.

Whatever your future vision, we enable you to turn new ideas into reality, deliver better experiences and improve outcomes for all those you serve. So, when the world moves, you’re moving ahead.

Citizens: Know them to serve them

Truly human government moves at the speed of citizens. We surveyed 5,000 citizens in 5 countries; including USA, UK, Germany, Singapore and asked them, what will make citizens engage more with digital government?

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Transforming public service

By leveraging our deep industry expertise and applying it to the specific challenges that public organizations face, we can deliver proven solutions end to end. We're infusing government with the fresh thinking it needs to give citizens what they want.

Modernizing the core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

Innovative Technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Truly human government 

Truly human governments break down silos, build up capabilities and empower workforces to move from transactions to relationships with citizens.

Public sector consulting

We bring the insight, experience and delivery capabilities needed to help leaders bring Living Governments to life.

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Case studies

Texas Department of Licensing & Regulation uses AI to deliver better customer and employee experience.

Successful innovation requires a different approach with today’s rapidly evolving technology.

Future ready and future proof. This social services agency evolved its core to meet citizen expectations.

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What we think

Meeting citizens’ needs during COVID-19 and beyond demands technology, collaboration and innovation.

Accenture and NASCIO surveyed state CIOs to understand their role as catalysts driving innovation.

A singularly focused CXO at the helm will see the entire landscape of the customer experience.

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Voices of Accenture Public Service

Meet our subject-matter experts and get their latest takes on the most pressing issues facing public servants.

Child welfare: Upskilling for virtual case work

The challenge we now face is that moving to virtual communications is not only a technical problem but an adaptive one.

The dawn of the hybrid era in higher ed

Distance learning has experienced three eras. Is the surge in demand for online during COVID-19 bringing us to the fourth?

The real work of virtual interactions in child welfare

Should child welfare systems abandon virtual client interactions as soon as possible? Not at all.

Corporate initiatives

Service AI for business transformation

The power to seize opportunity before it knocks. Read more.

Innovating for society

Find out how we are using technology and building skills to make a positive impact. Read more.

Creating a culture of equality in the workplac

At Accenture, our goal is to create a workplace environment where everyone feels like they belong…and experiences equal opportunities. Read more.

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Citizens Willing to Share Personal Data with Government in Exchange for Enhanced Customer Services, Accenture Survey Finds

February 24, 2020 / A vast majority (84%) of respondents are open to sharing personal information with government agencies in exchange for personalized customer service.

Accenture to Expand Workday Practice to Help Higher Education and Public Sector Organizations Transform Core Operations

January 31, 2020 / Accenture will acquire the Workday, Salesforce and U.S. MuleSoft practices from Sierra-Cedar, fortifying its position in the Workday ecosystem.

Accenture and NASCIO Release Report on Innovation and the Role of CIOs

January 16, 2020 / A new report focuses on the perspectives of state CIOs regarding innovation and highlights approaches to advance innovative practices in state government

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Experience that counts, innovation that works and outcomes that matter.

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Consulting careers

Partner with clients to implement strategies that improve essential services. Enable public service organizations to solve for today while anticipating tomorrow by helping them embrace emerging technologies and prepare for workforces of the future.


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