When the world moves, move ahead

When the only constant is change, adopting an agile mindset and culture of innovation creates new opportunities to transform the public sector. We help you bring public sector services to life, affordably and efficiently, by harnessing disruptive potential and digital technologies. So you can put the citizens, communities, workers and businesses you serve at the heart of progress.

Innovating where industry and technology intersect, we bring a wealth of expertise to resolve the biggest challenges facing public sector organizations today. We combine fresh thinking, insights, and experience with the capabilities to help you modernize and achieve more from your resources.

Whatever your future vision, we enable you to turn new ideas into reality, deliver better experiences and improve outcomes for all those you serve. So, when the world moves, you’re moving ahead.

Citizens: Know them to serve them

Truly human government moves at the speed of citizens. We surveyed 5,000 citizens in 5 countries; including USA, UK, Germany, Singapore and asked them, what will make citizens engage more with digital government?

View Transcript

Transforming public service

By leveraging our deep industry expertise and applying it to the specific challenges that public organizations face, we can deliver proven solutions end to end. We're infusing government with the fresh thinking it needs to give citizens what they want.

Modernizing the core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

Innovative Technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Truly human government 

Truly human governments break down silos, build up capabilities and empower workforces to move from transactions to relationships with citizens.

Public sector consulting

We bring the insight, experience and delivery capabilities needed to help leaders bring Living Governments to life.

View All

Case studies

Texas Department of Licensing & Regulation uses AI to deliver better customer and employee experience.

Successful innovation requires a different approach with today’s rapidly evolving technology.

Future ready and future proof. This social services agency evolved its core to meet citizen expectations.

View All

What we think

A singularly focused CXO at the helm will see the entire landscape of the customer experience.

Social services agencies can support truly human governments with the right tools.

Our research shows a stark increase in costs for post and parcel orgs over the past two years.

View All

Voices of Accenture Public Service

Meet our subject-matter experts and get their latest takes on the most pressing issues facing public servants.

Eyeing outcomes, seeing beyond silos

Siloes pose real challenges when working to deliver better outcomes. And our clients aren’t the only ones who have them.

Cloud-based SIS implementation success starts here

Maximizing measurable success of SIS implementation requires going beyond standard activities like program management and requirements definition.

Corporate initiatives

Service AI for business transformation

The power to seize opportunity before it knocks. Read more.

Innovating for society

Find out how we are using technology and building skills to make a positive impact. Read more.

Creating a culture of equality in the workplac

At Accenture, our goal is to create a workplace environment where everyone feels like they belong…and experiences equal opportunities. Read more.

View All

European government organizations are enthusiastic about artificial intelligence but face challenges

October 22, 2019 / Public-service executives in Europe are enthusiastic about the impact of (AI) on government operations but face challenges implementing it.

Project 8 helps address future human needs with support from Accenture and salesforce, Accenture recognized

November 18, 2019 / Accenture and The Demand Institute, a nonprofit run jointly by The Conference Board and Nielsen, developed a global data collaboration platform.

Accenture agrees to acquire clarity insights, boosting artificial intelligence impact for clients in north america

December 13, 2019 / Accenture has entered into an agreement to acquire Clarity Insights, a U.S.-based data consultancy with AI and machine learning expertise.

Connect with us

Accenture Public Service on LinkedIn

Insights to deliver public service for the future.

Connect with us on Twitter

We provide insights for #publicservice orgs to transform & deliver outcomes that matter.

Subscribe to Public Service - YouTube

Experience that counts, innovation that works and outcomes that matter.

View All

Consulting careers

Partner with clients to implement strategies that improve essential services. Enable public service organizations to solve for today while anticipating tomorrow by helping them embrace emerging technologies and prepare for workforces of the future.