Empowering public service with innovation and agility to embrace accelerating change.
Now more than ever, the public sector must balance the stability of service delivery with the speed to react to citizens’ changing needs. Facing limited resources, compressed timelines and unprecedented challenges, leaders must embrace new ways of working to be successful.
We combine human ingenuity, technology and a delivery-focused culture to enable leaders across public sector organizations to turn ambition into action. By maximizing the value of existing investments and expertise, we help build the foundations of material improvement that delivers sustainable value for citizens and creates lasting capability within government.
The result is more agile government, with services that respond to individual needs, empowered civil service teams that are ready for anything and an efficient technology infrastructure that can scale rapidly.
This is how we help lead with impact and make the most out of every opportunity.
Making a difference in citizens’ lives requires not just setting a bold vision but executing pragmatically and efficiently against it. Our deep industry expertise drives end-to-end, proven solutions to help your organization evolve.
Public service organizations embrace cloud to enable and accelerate innovation, intelligence and value.
Rethinking citizen service delivery by bringing together service design, technology, and insights into public service to deliver better experiences and outcomes.
Reimagine skilling, talent and operational models to build a resilient workforce that can meet citizens’ evolving needs.
Deep understanding of your organization’s challenges and opportunities. Proven expertise to help you navigate them. Explore Accenture insights and solutions in these areas.
Are you ready to embrace innovative ways of working? Discover how Accenture solutions can help improve the services you deliver and the outcomes you support.
Accenture helped San Diego County reimagine caseworker training with virtual reality.
Helping Singapore’s Central Provident Fund Board make social security a simpler, more personalized experience.
Accenture is using AI to expand the world’s collective memory of the Holocaust and preserve the names and experiences of those who were persecuted.
Worcester Polytechnic Institute transforms critical functions and ensures a clear view of its students.
TN DHS introduced an AI-powered virtual agent that provides families with 24/7 customer service support.
University of Cincinnati saw an opportunity to maintain students’ excitement for acceptance by creating moments that matter.
Improve public service workers experiences by creating a future of work that’s more equitable.
Public safety agencies must approach consumer fraud in a proactive way, charting a collaborative path forward.
The continuum of technology and experience reshaping business.
Get the latest on how to focus your mission and leverage your resources from our subject-matter experts.
Through tech enablement, higher education can meet the growing digital demands of its constituents.
Adopting standard sustainability reporting now creates the foundation for Revenue agencies’ future as leaders in this space.
Smart parcel delivery can promote more sustainable operations for post and parcel operators.
Ryan Oakes leads our global Public Sector practice, helping entities reimagine how to address client needs in the digital age.
"In an era characterized by ongoing uncertainty, there is one thing we can count on: the pace of technology innovation will continue to accelerate, creating the opportunity for one of the most exciting periods of positive change and progress. Public service organizations have an important mission to play in providing safety, security and a support structure for the most vulnerable across the globe. As our clients look to the future, we stand ready to support them in these efforts right across their enterprise from IT to operations to workforce and beyond."
Insights to help you lead with impact.
See how to plan, enable and advance with maximum impact in mind.
Partner with clients to implement strategies that improve essential services. Enable public service organizations to solve for today while anticipating tomorrow by helping them embrace emerging technologies and prepare for workforces of the future.
