Public Service Consulting

Empowering public service with innovation and agility to embrace accelerating change.

Lead with impact

Now more than ever, the public sector must balance the stability of service delivery with the speed to react to citizens’ changing needs. Facing limited resources, compressed timelines and unprecedented challenges, leaders must embrace new ways of working to be successful.

We combine human ingenuity, technology and a delivery-focused culture to enable leaders across public sector organizations to turn ambition into action. By maximizing the value of existing investments and expertise, we help build the foundations of material improvement that delivers sustainable value for citizens and creates lasting capability within government.

The result is more agile government, with services that respond to individual needs, empowered civil service teams that are ready for anything and an efficient technology infrastructure that can scale rapidly.

This is how we help lead with impact and make the most out of every opportunity.

Unleashing growth for maximum impact

We partnered with Oxford Economics to offer governments guidance to maximize returns as they architect the next wave of relief and stimulus packages.

Image Thumbnail

2021 Accenture & NASCIO Cloud Study

Capitals in the cloud
READ MORE

Advance your mission

Making a difference in citizens’ lives requires not just setting a bold vision but executing pragmatically and efficiently against it. Our deep industry expertise drives end-to-end, proven solutions to help your organization evolve.

Cloud and digital platforms

Public service organizations embrace cloud to enable and accelerate innovation, intelligence and value.

Reimagining regulatory and compliance

It’s time to reimagine how government payments are made and processed, how compliance is communicated and monitored, and how these are designed.

Workforce for a new era of Public Service

Reimagine skilling, talent and operational models to build a resilient workforce that can meet citizens’ evolving needs.

View All
Image Thumbnail

Sustainability

Accenture's sustainability value promise
READ MORE

Case studies

Worcester Polytechnic Institute transforms critical functions and ensures a clear view of its students.

TN DHS introduced an AI-powered virtual agent that provides families with 24/7 customer service support.

California Statewide Automated Welfare System (CalSAWS) moves to a statewide cloud application.

View All

Voices of Accenture Public Service

Get the latest on how to focus your mission and leverage your resources from our subject-matter experts.

Revenue journey to cloud – a work in progress!

David Regan explains what cloud offers to revenue agencies.

Back on the path towards seamless travel

Find out how digital identity can help border agencies achieve the vision of seamless travel.

How can states spend today for a better tomorrow?

Ryan Oakes explains how state and local governments can make the most of federal funds to drive long-term growth and resilience.

Meet our lead

For about four decades, we’ve been hearing the phrase “Think globally, act locally.” I have a slightly different mantra for government leaders as they navigate COVID-19: “Look locally AND globally.”


Ryan Oakes

Senior Managing Director – Strategy & Consulting, Global Public Service

Connect with us

Accenture Public Service on LinkedIn

Insights to help you lead with impact.

Connect with us on Twitter

Helping #PublicSector orgs maximize their efforts to affect real change.

Subscribe to Public Service - YouTube

See how to plan, enable and advance with maximum impact in mind.

View All

Consulting careers

Partner with clients to implement strategies that improve essential services. Enable public service organizations to solve for today while anticipating tomorrow by helping them embrace emerging technologies and prepare for workforces of the future.

SEARCH JOBS