About Jen

Jen leads Accenture’s work city leaders around the globe and is regarded as an expert in the domain of Smart Cities. With over 15 years of experience within strategy consulting she has worked with national and city governments, developers, utilities, telcos, think tanks and non-profits on urban initiatives around the world. She has led teams to provide digital masterplans, business casing and value analysis, new service design, governance and operating model definitions and develop strategic roadmaps to clients in Mexico, Malaysia, the Middle East, Denmark and Estonia. She is passionate about the power of data combined with human-centred design to improve public service outcomes. She has helped cities clients to secure both European and Innovate UK Funds to develop their smart city ambitions.

More recently, Jen has been developing Accenture’s Cities, Communities and Infrastructure practice in the UKI. She is responsible for bringing global best practice to UK clients, understanding the implications of emerging tech to UK cities and councils, and developing relevant thought leadership and industry partnerships. She has delivered multiple digital engagements with West Midlands Combined Authority, supporting their regional digital vision as well as harnessing digital to help tackle homelessness. Jen is an active member on Sadiq Khan’s Smart London Board, helping to develop the Smart London Plan.

Authored content

Adopting a digital transformation strategy offers cities flexibility and a more mature public-private dynamic

Are you ready to bring your city to the future? An effective digital transformation strategy is key

Cities need to think not just about their story, but who’s telling it and why.

Will 5G create a faster and better world? Public sector leaders need to seize its transformational potential.

5G is the catalyst that unleashes the potential of innovation and technology changing how we work and live

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