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Managed services for changing more, faster

As organizations strive to optimize cost and accelerate growth, strategic managed services can help to better prepare them to reinvent operations and drive holistic value at scale.

Why managed services?


higher operating margins


greater total shareholder returns (three-year)


improvement in agile product and process innovation


better at reducing energy consumption and greenhouse gas emissions

Reinvent with strategic managed services

Managed Technology Transformation

Develop a roadmap that delivers the necessary operational and technological changes


Feel confident defending and protecting against threats in every corner of your organization

Managed Infrastructure and Applications

Modernize and re-platform faster to achieve goals

Areas we support

  • Finance operations
    Finance operations

    See all the value your business is creating for today and tomorrow with instant data and insights. Make compliance secure and efficient.

  • Supply chain
    Supply chain

    Make life simple for customers with a profitable and sustainable supply network. Make supply more transparent, predictive and disruption-proof.

  • Sourcing & procurement
    Sourcing & procurement

    Find new competitive advantages in sourcing and procurement using AI and automation.

  • Digital engineering & manufacturing
    Digital engineering & manufacturing

    Reimagine products and how they’re made, using data to connect demand to production.

  • Talent and HR
    Talent and HR

    Create an engaging workplace inspired by the best consumer experiences.

  • Marketing, sales & customer service
    Marketing, sales & customer service

    Bring more intelligence and efficiency to front-office operations so customer experience becomes a competitive advantage.

  • Banking & capital markets
    Banking & capital markets

    Get ahead of change with digitally enabled operations, from payments to asset management.

  • Insurance

    Build the operations you need to influence member habits and transform your claims experiences.

  • Health & life sciences
    Health & life sciences

    Speed up R&D and realize better patient outcomes through digital transformation.

  • Telecommunications & network
    Telecommunications & network

    Find competitive edge in a crowded marketplace.

  • Compliance

    Protect your business with data and tech in a rapidly evolving regulatory environment.

  • Legal

    Use real-time insights into business, risk and service demand to deliver real business value, anticipate and manage risk to reshape the legal function.

  • Captive and retained
    Captive and retained

    Reduce the cost of operations by augmenting your shared services with ours.

  • Operations activation services
    Operations activation services

    Add capacity to operations with access to skills and technology when, and where you need it.

  • Trust & safety
    Trust & safety

    Outmaneuver uncertainty, drive scale and deliver growth with intelligent platform operations.

Awards and recognition

Accenture Named Overall Leader in the Group Marketing Services Peak Matrix™ Assessment 2023, by Everest Group

Accenture follows a delivery model where agencies under Accenture Song handle judgment-intensive processes such as creative, CX strategy, and media, while offshore and nearshore facilities under Accenture Operations manage delivery – enabling it to offer economical and localized services.

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A Leader in Mortgage Operations

Everest Group names Accenture a leader for developing complete digital solutions, alongside its strong reputation in supporting front- to back-office operations for its mortgage clients with differentiated services across the entire mortgage operations value chain.

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A Leader in Life Science Sales and Marketing IT Outsourcing Services

“Highly experienced vendors like Accenture are offering increasingly sophisticated ITO models for processes while enabling their clients to focus on their core competencies — improve outcomes for doctors and patients alike."

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A Leader in IDC MarketScape for Worldwide Cloud Professional Services

“Accenture — with its strong industry knowledge, industry cloud offers, and breadth of technology services that span from consulting all the way to managed services — can fulfill cloud technology implementation needs at a global scale”

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Our leaders

Yusuf Tayob

Group Chief Executive – Operations

Arundhati Chakraborty

Global Lead – Delivery and Transformation, Operations

Karthik Narain

Group Chief Executive – Technology

Mahesh V. Zurale

Global Lead – Advanced Technology Centers Global Network and Lead – Advanced Technology Centers, India


Grow your careers at the heart of change