Our Pega-powered solutions bring intelligent automation to case management, customer service, and business process management.
An elite partnership
We are the first partner to receive Global Elite and Government Elite status with Pega, recognized for making the greatest impact on the Pega ecosystem, demonstrating a deep knowledge of advanced skills, and for our consistent customer delivery success.
As Pega’s #1 global partner, Accenture is the trusted leader in designing, implementing, and driving transformational experiences for federal agencies using Pega solutions.
With our unsurpassed strategy, mission understanding track record in supporting federal agencies, combined with our AI, digital process automation, and world-class global delivery expertise, Accenture provides the capabilities to create end-to-end transformations, solving our clients’ most complex business problems.
With Pega’s OOTB ICM capabilities, driving case management solutions from ideation to release, happens quickly and efficiently.
Robotic process automation (RPA)
We combine robotics with automation to streamline repetitive, high-volume work, integrate legacy systems, and improve data integration.
Call center and customer service
Our contact lifecycle solution enables faster, better service by consolidation channels, combining data, and leveraging predictive analytics.
Our public portal solutions drive community engagement with personalized interactions, community-specific processes, and self-help capabilities.
We have successfully helped agencies recruit new employees using our HR implementations built with the user experience and time savings in mind.
The OIG Accelerator
The Office of Inspector General (OIG) Accelerator is a production-ready asset designed to help consolidate your IG to a single platform that simplifies processes and data sharing between allegations, investigations, legal actions, subjects, and victims.
The OIG Accelerator is a proven, Pega-powered case management solution that enables your Inspector General to easily perform investigative activities, view and share digitized evidence, send referrals, issue subpoenas, and more on one intuitive platform.
OIG key features
Streamlines the Inspector General processes by retiring outdated systems and bringing case management needs to one platform.
Accelerates delivery by 30% and solves complex problems through reusable code, configuration, and frameworks based on prior, proven implementations.
Drives efficiencies and process improvements, which allow the OIG to spend more time advancing their mission.
Our talent by the numbers
Pega Partner of the Year and only Government Elite Partner
Pega Lead System Architects dedicated to federal projects