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Pega federal consulting services

An elite partnership

Accenture and Pega Alliance

Our offerings

Investigative solutions

With Pega’s OOTB ICM capabilities, driving case management solutions from ideation to release, happens quickly and efficiently.

Robotic process automation (RPA)

We combine robotics with automation to streamline repetitive, high-volume work, integrate legacy systems, and improve data integration.

Call center and customer service

Our contact lifecycle solution enables faster, better service by consolidation channels, combining data, and leveraging predictive analytics.

Citizen engagement

Our public portal solutions drive community engagement with personalized interactions, community-specific processes, and self-help capabilities.

HR enhancements

We have successfully helped agencies recruit new employees using our HR implementations built with the user experience and time savings in mind.

The OIG Accelerator

OIG key features

Streamlining processes

Streamlines the Inspector General processes by retiring outdated systems and bringing case management needs to one platform.

Accelerating delivery

Accelerates delivery by 30% and solves complex problems through reusable code, configuration, and frameworks based on prior, proven implementations.

Driving efficiencies

Drives efficiencies and process improvements, which allow the OIG to spend more time advancing their mission.

Our talent by the numbers


Pega Partner of the Year and only Government Elite Partner


Pega Lead System Architects dedicated to federal projects


Pega practitioners dedicated to federal projects

How we work

Industrialization for scale

We provide the tools, frameworks, best practices, and scale to help agencies implement digital service factories that power their transformation.

Platform design

We tailor human-centered design thinking methods with dedicated Platform Designers, creating customer experiences with a configuration-first approach.

Agile and rapid prototyping

We use Agile methods and rapid prototyping to iteratively test new solutions and features that improve user experience, adoption, and time-to-impact.

Our leaders

Carl Holmquist

Managing Director – Accenture Federal Services, Platforms, Pega

Cory Waters

Senior Manager – Accenture Federal Services, Platforms, Pega

Nancy Blanco

Senior Manager – Accenture Federal Services, Platforms, Pega

Alex Griffith

Senior Manager – Accenture Federal Services, Platforms, Pega