One federal nonprofit is responsible for administering billions of dollars in funds annually across multiple national programs—one of which is focused on providing more affordable access to broadband and voice services for more than 10 million low-income families through subsidies to their telecommunications providers.
An approach was needed that could securely leverage an applicant's eligibility status in other state and federal government systems, and to help qualify applicants for enrollment in this program. Doing so would help ease the burden for those in need rather than create duplicative, sometimes confusing, application tasks.
Accenture Federal Services was asked to help the nonprofit implement a new, secure, user-centered eligibility verification platform (EVP). Not only would this better serve applicants, but also the private-sector telecommunications companies that provide the actual connectivity services to those applicants.
The Accenture Cloud Platform (ACP) for Government is a turnkey cloud management managed service designed specifically for federal agencies. It integrates across all major cloud platforms, including Amazon Web Services, Google Cloud Platform, Microsoft Azure and Oracle Cloud, as well as on-premise technologies to deliver on the promise of hybrid cloud computing.
ACP for Government enables you to control cloud resources and provides complete end-to-end visibility into the provisioning of your cloud services. You can track who is using a resource, for what purpose, the current health of your cloud environments, and security incidents across your ecosystem via a centralized dashboard.
ACP for Government builds upon the ServiceNow platform to deliver extensibility and integration with the rest of your IT operations. It is delivered by Accenture as a managed service to offer 24/7/365 reliability.
Director – Accenture Federal Services, Digital Platforms Solution & Technology Lead