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ServiceNow Federal Consulting Services

Connectivity for all

Connectivity for all

Making eligibility verification a breeze.

Our offerings

Center of excellence

Our multi-platform governance framework for federal clients, helping federal agencies navigate the complicated platform ecosystem.

ERP+

Our approach to a unified experience across multiple ERPs (e.g., Finance, Contracts, HR), enabling rapid delivery of new services.

Accenture Cloud Platforms for Government (ACP4Gov)

Our cloud management solution enables complete visibility and consolidates hybrid cloud operations to a unified dashboard for operations & billing.

ATO automation

Our solution for ATO automation with functionality tailored for federal compliance, powered by Continuous Authorization and Monitoring.

Security Incident Response +

Our CISA-aligned solution integrates XDR + ServiceNow Security Incident Response to accelerate threat response, resolution, and reporting.

Federal HR journey

We optimized ServiceNow’s HRSD application for government with tailored solutions for the full employee lifecycle from onboarding to offboarding.

Intelligent Forms Engine

Our solution for digital forms intake & processing with a user interface that includes OCR for handwritten paper forms and e-signature technology.

How we work

Industrialization for scale

We provide the tools, frameworks, best practices, and scale to help agencies implement digital service factories that power their transformation.

Platform design

We tailor human-centered design thinking methods with dedicated Platform Designers, creating customer experiences with a configuration-first approach.

Agile and rapid prototyping

We use Agile methods and rapid prototyping to iteratively test new solutions and features that improve user experience, adoption, and time-to-impact.

Talent by the numbers

960

ServiceNow Certifications

6

Certified Master Architects

#1

ServiceNow Global Partner

News

Providing total visibility into cloud ecosystems

Our leaders

Jessica Bannasch

Director – Accenture Federal Services, Digital Platforms Solution & Technology Lead

Olivia Arango

Associate Director – Accenture Federal Services, Digital Platforms, ServiceNow, Solutions

Jeff Cooke

Senior Manager – Accenture Federal Services, Digital Platforms, ServiceNow, Alliances

Will Coffey

Senior Manager – Accenture Federal Services, Digital Platforms, ServiceNow, Sales and Growth

Gino Sferra

Senior Manager – Accenture Federal Services, Digital Platforms, ServiceNow, People Lead

Josh Levie

Senior Manager – Accenture Federal Services, Digital Platforms, ServiceNow, Design

Lisa Denmark

Senior Manager – Accenture Federal Services, Digital Platforms, ServiceNow Federal Lead

Jamie Rabb

Senior Manager – Accenture Federal Services, Digital Platforms, ServiceNow, Delivery Excellence