Human centered design is at the heart of many of the VA’s largest and most recent transformations, including your website — va.gov.
We are always innovating and capturing the latest in human centered design. In fact, each year, Fjord — Accenture Interactive’s design and innovation practice — crowdsources trends for the coming year from its global network of 1,200 creatives in 33 studios. This year’s Fjord Trends are the most closely connected yet, telling a comprehensive story about our landscape and what’s coming next.
We believe the following trends will be the most important for organizations, customers, employees and stakeholders over the next 12 months and beyond.
We invite you to read these trends and how we envision the Trends Being Applied to the VA.