Federal health

Harnessing the power of data and technology to achieve better health outcomes for all.

What’s going on

Federal health is leading the way in helping people live longer, healthier lives. By enhancing patient experiences, implementing value-based care, addressing fraud, waste and abuse, and transforming veteran and military health services, we're reinventing healthcare to put people at the heart and building a future-ready workforce.

6 ways federal health is changing

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Virtual-first care expands access for all

Federal agencies are reinventing healthcare services and experiences with a virtual-first lens to provide a more personal, convenient, holistic and effective model of care. This transformation enhances the patient experience while lessening the burden on the healthcare worker. Synchronizing services across the enterprise is crucial to reach and support communities anytime, anywhere—from rural or underserved communities to military personnel on remote deployments or in combat operations.

Investing in innovation to revolutionize health

As the pressures of modern life increase and the U.S. population ages, social and demographic trends are driving a shift in focus to preventive care and quality of life. Advancements in R&D, data and technology in the era of AI can revolutionize how we help people live healthier, longer lives. Federal agencies are partnering to enhance whole-person care by driving new discoveries and accelerating treatments across many fronts, from disease management to mental health.

Optimizing military readiness through whole-person care

From day one of training to post-service care, the well-being of service members and their families is vital for military readiness. Connecting resources and services is essential to help the military community thrive, boosting readiness and long-term well-being.

Providing quality care for all

Federal agencies are reducing long-standing disparities that impact healthcare access, quality and outcomes. Technology, data and AI are improving access to care in underserved communities, streamlining benefits administration, facilitating early diagnosis, personalizing health education and making population health surveillance and rapid response more precise and effective.

Creating human-centered experiences

Expectations are high for federal agencies to deliver supportive, seamless customer experiences for people amidst constant change. A human-centric, outcomes-driven approach is key to fundamentally improving healthcare services, benefits administration and overall experience across the federal ecosystem.

New threats demand enhanced resiliency

Federal health organizations face unprecedented threats that can impact their ability to operate and deliver services that people count on. Organizations are evolving their operations and workforce to be more resilient, agile and secure to take on the disruptions of today and tomorrow—from rising customer expectations and cost of care to cyber threats and future pandemics.

Meet changing expectations, demands and mandates with secure, mission-ready solutions for public, private or hybrid cloud. Support data-to-action and improve mission delivery by integrating health informatics and interoperability expertise into the cloud modernization process.

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99%

of U.S. federal government executives agree next-generation computing will be a major driver of breakthroughs in their industry over the next decade

Transform data into near-real-time insights to connect your workforce across the healthcare ecosystem, facilitating collaboration and faster decision making when every second counts. Unlock new insights and value that will help you improve health interoperability, achieve public health objectives and advance health equity.

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100%

of U.S. federal government executives agree AI foundation models will play an important role in their organizations’ strategies in the next 3 to 5 years

Detect, defeat and deter threats at machine speed to protect personal health information, systems and critical infrastructure with an end-to-end cybersecurity approach that builds cyber resilience.

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Accelerate business transformation and speed digital transformation across the healthcare ecosystem and lower cost with flexible, scalable, user-centric platforms.

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97%

of healthcare executives believe advances in technology are becoming more reliable than economic or social trends to inform their organization’s long-term strategy

Reimagine how work gets done by training your teams and equipping them with the right skills and tools. By streamlining administrative tasks, you’ll empower your people to focus on the high-value, high-impact work that really matters.

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39%

of all working hours for the public sector will soon be supported or augmented by language-based AI

Reinvent how your agency solves its most pressing problems with the latest in technology, talent and human-centered design. Harness the power of proven commercial innovation made fit for federal as you reimagine, design and implement the bold new strategies that power your mission.

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99%

of U.S. federal government executives agree investments in emerging technologies will help their organization remain resilient on the global stage

What trending in federal health

Perspective

How to keep customer experience going strong in 2024 and beyond

As global trends like generative AI, shifts in customer values, and accelerating innovation continue to transform society, it’s more important than ever for federal agencies to keep their focus on putting people first.

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Research Report

Reinvent care delivery to solve clinical shortage

Addressing the clinician shortage for the long term requires continuous, dynamic reinvention to reimagine work and the workforce. Four imperatives that health leaders need to prioritize.

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Research Report

Technology Vision 2024

Of executives say making tech more human will boost every industry.

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Case Study

Turning a wealth of information into action for patients: CCS

CCS is reinventing its approach to patient care with an AI-powered predictive analytics model that improves adherence to treatment among targeted, high-risk patients by as much as 50%.

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