The integration of end-to-end monitoring, real-time threat intelligence, and preprogrammed incident responses means that the preponderance of low-level and repetitive alerts are handled automatically. In the case of Accenture XDR for Government, up to 80 percent or more of these event alerts are resolved, with a 95 percent true positive rate (vs. 75 percent industry average), without human intervention. The remaining alerts are sent to tier 2 and 3 analysts. This approach ensures 100% alert coverage and continuous vigilance while decreasing alert fatigue, which is a hidden threat in many organizations.
Accenture XDR for Government also delivers faster incident response and remediation. It detects an incident in production environments, on average, in under one minute and offers service level objective (SLO) defined response time of fifteen minutes or less. It also follows US-CERT SLA and reporting requirements. This performance compares very favorably with an industry average of often days or weeks to detect, respond, and remediate attacks and breaches.
A recent Ponemon Institute report, The Cybersecurity Illusion: Enterprise Security Remains Reactive, showed that only 24 percent of organizations have a robust cyber metrics program in place, and only 60 percent tracked any meaningful metrics at all. Accenture XDR for Government works to fill this gap by mapping all detections to the MITRE ATT&CK framework for further analysis, while a customer portal provides a real-time view of an agency’s security posture. This approach builds collective knowledge of the threat environment's true nature and sets the stage for continuous performance improvement.
The end result is that managed security services like Accenture’s federal offering not only provide more extensive coverage with better threat detection and faster remediation in many cases, but this improved performance is backed by measurable key performance indicators (KPI) and enforceable SLAs.