Accenture Federal Services

Advanced Technology Centers

Our U.S.-based advanced technology and intelligent operations centers serve the mission-critical needs of federal agencies.

Scaling innovation, delivering results

We develop and scale innovation using our fit-for-federal delivery model to meet agency-specific needs. Using automation, solution accelerators, and an optimized mix of talent, we enable end-to-end innovation, from ideation to highly scalable operations.

Our flexible, blended delivery model and large, skilled talent resources offers agencies the operational flexibility and resiliency to respond to unforeseen change. Our centers provide rapid deployment at scale that agencies need while delivering mission-critical quality, security, and performance supported by rigorous automation, testing, monitoring, and best practices. We help agencies accelerate modernization, providing digital solutions with world-class support and data-driven insights that drive mission capabilities.

Our centers are staffed with skilled professionals with deep industry, technology, business, and process skills and capabilities across custom systems, leading technology platforms, and emerging technologies.

Centers of excellence, built to purpose

Our U.S.-based network of locations includes Advanced Technology Centers and Intelligent Operations Centers that provide unparalleled technical expertise to help agencies industrialize innovations and unlock the power of modern IT.

San Antonio advanced technology center

We deliver comprehensive application services & testing, managed IT, managed security, cloud and infrastructure, and operations services. Learn more.

St. Louis advanced technology center

We deliver comprehensive application services & testing, managed IT, cloud and infrastructure, and operations services. Learn more.

Chesapeake IOC

State-of-the-art business processing and customer service HUB supporting strategic federal missions.

Fairfax IOC

State-of-the-art business processing and customer service HUB supporting strategic federal missions.

Niagara IOC

State-of-the-art business processing and customer service HUB supporting strategic federal missions.

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Managed application services for federal

We bring together deep expertise in leading programming languages and platforms to accelerate the deployment of high-quality software applications.

Custom application development

We design, architect, deploy and test custom applications using Java/J2EE and Microsoft solutions like Dynamics CRM, PowerApps, SharePoint and Net.

Digital platforms and enterprise systems

Comprehensive application services for digital platforms like Salesforce and ServiceNow as well as enterprise systems including SAP and Oracle.

Testing center of excellence

Test management, automation, planning, execution and requirements management across app development, enterprise systems and infrastructure support.

Analytics, Artificial Intelligence and Automation

Our solutions include traditional business intelligence as well as advanced analytics using AI, machine learning and RPA for greater insights.

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Managed cloud & infrastructure for federal

Our data-driven processes support your mission applications and infrastructure to achieve a most stable, secure and cost-effective operation.

Cloud Managed Platform Services (CMPS)

Enabling cloud migration via ongoing monitoring, ITSM, system administration & advanced networking through a consistent IaaS/PaaS delivery framework.

System health monitoring

24/7/365 system monitoring and outage support, using the latest tools for along with best practices in ITSM support and services.

System administration

Storage administration, database administration, vulnerability and patch management to maintain and secure systems at optimal levels.

Network administration

We manage vital networks, using best practices and the latest technologies for network administration, monitoring, hosting and virtualization.

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Managed cybersecurity for federal

Our Managed Detection and response (MDR) delivery center provides end-to-end, intelligence-driven, integrated threat monitoring and incident response.

24/7/365 Security operations center

Our MDR center helps minimize cost, maximize efficiency, and provide better intelligence using more extensive datasets and machine learning analytics.

XDR for government

The FedRAMP authorized service provides continuous endpoint, cloud, IOT/OT, and network monitoring at scale.

High fidelity threat intelligence

We use custom behavior analytics and internal proprietary intelligence sources to eliminate threat activity and automate using SOAR techniques.

Information assurance

Assess systems via performing governance, risk, compliance, and applying continuous monitoring to secure system data.

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Managed customer service for federal

Our Intelligent Operations Centers help agencies transform customer operations from a cost center into a strategic enabler that drives improved customer experience and mission capabilities.

Digital customer support

First and second level contact center support with the latest technology to help federal agencies more effectively serve and engage clients.

Business process services

Enable core federal business processes including accounting, finance, procurement, human resources, and supply chain management.

Enterprise service management

IT Service Desk support through omnichannel inbound and outbound customer care support to increase satisfaction and ‘first touch resolved’ rates.

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Capabilities

We bring together deep technical expertise within an agile operating model at scale to help federal agencies minimize cost and risk and make the most of digital platforms to improve service and operational performance.

Digital platforms consulting

We help federal agencies accelerate transformation and lower costs by designing and delivering scalable, user-centric digital platforms.

Managed security services

We provide Extended Detection & Response (XDR) and other services using intelligence-driven, integrated threat monitoring and incident response.

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What we think

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Five trends for post-pandemic leadership

Five trends for post-pandemic leadership

The impacts of COVID-19 made clear: Technology is vital to mission success. In the new normal, every leader must be a technology leader.

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Extending IT to the mission’s edge

Extending IT to the mission’s edge

Edge computing, bolstered by IoT and 5G connectivity, is transforming government operations.

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Merging the real and virtual world for government

Merging the real and virtual world for government

With extended reality, federal agencies can reimagine how they operate while making data more accessible and digestible.

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IDC Technology Spotlight on XDR for Government

IDC Technology Spotlight on XDR for Government

IDC Technology Spotlight examines how government can use extended detection & response to prevent, detect, assess, and remediate cyber incidents.

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Awards and recognition

We create positive change in our local communities by offering additional career opportunities and a great place to work for our employees, including veterans, military spouses, and residents from economically disadvantaged communities.

SAN ANTONIO BUSINESS JOURNAL

San Antonio ATC awarded 2020 best places to work – Extra large employers

Awarded for 2016, 2017, 2019, and 2020.

SAN ANTONIO EXPRESS-NEWS

San Antonio metro area top workplaces 2020 – large companies

Awarded for 7 consecutive years.

DEFENSE COUNTERINTELLIGENCE AND SECURITY AGENCY

James S. Cogswell outstanding industrial security achievement award

Awarded 2020

U.S. DEPARTMENT OF LABOR

Awarded recruiting and employing American military veterans -- Gold medallion

Awarded 2019 and 2020

VIRGINIA DEPARTMENT OF VETERAN SERVICES

Virginia Values Veterans (V3) certified company

Awarded 2019

GARTNER GROUP

Leader data center outsourcing and hybrid managed infrastructure services

2020 North American service provider assessment

IDC

IDC MarketScape names Accenture a leader in managed security services

2020 analysis of managed security services vendors

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Our leaders

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Ali Bokhari

Managing Director – Accenture Federal Services, Delivery Network Lead

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Jennifer Lange

Managing Director – Accenture Federal Services

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Kristen Vaughan

Managing Director – Accenture Federal Services, Operations Growth Platform Lead

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Rob Cave

Vice President, Operations and Delivery – ASM Research, an Accenture Federal Services Company

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Bill Snyder

Vice President, Solutions – ASM Research, an Accenture Federal Services Company

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Join the team

Whether you’re a strategic thinker, a digital innovator, or a business problem solver, you'll find an exciting career path on the leading edge — doing work that matters and helping federal agencies transform the way government works.

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News

Accenture Federal Services to Open St. Louis Advanced Technology Center, Adding 1,400 Jobs to Region’s Growing Tech Community

Accenture Federal Services announced plans to open an Advanced Technology Center in St. Louis to serve U.S. federal government agencies.

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Accenture Awards Grant to Veterans Service Nonprofit Merivis, to provide Salesforce Training to Military Veterans and Spouses

Accenture Federal Services awarded Merivis, an Austin, Texas-based veterans service nonprofit, a $100,000 grant to provide Salesforce training programs.

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Accenture Opens Federal Cyber Center in San Antonio

Accenture Federal Services (AFS) Cyber Center offers cybersecurity as-a-service to help government agencies identify and eliminate cyber threats.

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Related capabilities

Next Gen Cyber Security

Our end-to-end cybersecurity services and skilled professionals enable federal agencies to innovate safely and build cyber resilience.

Federal IT modernization

Disruptive forces are reshaping our world, and federal agencies need new ways to meet their mission and deliver better citizen experiences.

Digital government

Meeting 21st-century challenges will require federal agencies to innovate more, deliver better citizen experiences, and operate more effectively.

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