Topic: Digital Government
Designing federal customer experience for life’s complexity
Life-centricity can help federal agencies deliver experiences that acknowledge and evolve with the full scope of customers’ complex lives. Accenture talks more.
Exploring a new future for federal grants management
The three building blocks of modern federal grants management are digital platforms, human-centered design, and process analytics. Accenture explores more.
3 strategies to transform federal communications and customer engagement
High-performing communications are key to a positive customer experience for the federal government. Learn Accenture's three strategies for improvement.
Redefining relationships: Fjord Trends for federal government
Accenture’s Fjord Trends analyze the shifting human experience, mapping key trends to help government meet the needs of the moment.
Inclusive product design is essential to advancing equity
Inclusive product and service design is key to the federal government’s mission of equitably serving all customers. Learn more.
Mapping uncharted territory for federal customer, employee experience
The Accenture Federal Digital Studio analyzes how the Fjord Trends help agencies navigate a new era of customer and employee experience. Read more.
Closing the digital divide for the federal workforce
The COVID-19 pandemic accelerated the government’s digital transformation. How can federal CIOs and other technology leaders build on that progress?
Rethinking agile product management in federal government
Accenture's blog reveals effective agile product management helps federal agencies better meet the long-term needs of their organization & customers. Read more.
Advancing the kidney transplant rate
Accenture explored opportunities to decrease the kidney transplant discard rate and increase the number of kidneys transplanted. Read how.
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