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Accenture 360° Value
Accenture 360° Value
Reporting Experience
Every day, the people of Accenture embrace change and create value for all our stakeholders, in every part of the world—we call it 360° value.
Our 360° Value Reporting Experience captures how we deliver this unique value across six vital dimensions: Sustainability, Talent, Inclusion & Diversity, Client, Experience and Financial. Here you can find all our reporting and data—a comprehensive view of our financial and environmental, social and governance (ESG) measures, and our goals, progress and performance for each.
I invite you to explore our latest report and discover why creating 360° value is at the heart of our business. You will see the value we bring—and the change we make—in every direction.
Julie Sweet
Chair and Chief Executive Officer
see introduction by Julie Sweet
Explore 360° value
Sustainability
One of the greatest forces of change since the digital revolution is here.
See the ways we’re sustainably driving new value and growth.
Talent
Making the best even better—investing in and caring for our 738,000 people.
Learn how we’re supporting our talent and advancing careers globally.
Inclusion & Diversity
Creating our culture of equality creates opportunity everywhere.
Discover how ensuring everyone belongs is delivering 360˚ value.
Client
Understanding issues, anticipating needs, investing in solutions:
Discover why 99 of our top 100 clients have been with us for more than a decade.
Experience
Sharing time, talent and tech through volunteering and innovating.
Explore the value of making a difference for our clients, people, partners and communities.
Financial
Better results mean better 360˚ value for all our stakeholders.
Learn how we’ve achieved records across all financial metrics in FY23.
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Environment
Achieve net-zero emissions by 2025
Our commitments to the leading standard-setting bodies on climate issues provide external validation for our carbon targets and guide the continuing evolution of our environmental commitments.
Science-Based Target
In 2018, we set a target approved by the Science Based Target Initiative (SBTi), a collaboration among CDP, the United Nations Global Compact, World Resources Institute and the World Wide Fund for Nature. Our goal is to meet our science-based target by the end of 2025.
Our goal is to reduce our absolute greenhouse gas emissions by 11%.
Our Scope 1 and 2 GHG emissions reduced by 91%,
surpassing our goal of a 65% absolute reduction against our 2016 baseline.
In fiscal 2022,
our total emissions decreased by 68% from our 2016 baseline,
surpassing one aspect of our 2025 target.
Total emissions per unit of revenue reduced by 82%,
surpassing our goal of reducing Scope 1, 2 and 3 emissions per unit of revenue intensity by 40% from our baseline in 2016.
Building on our long-standing commitment to reduce our emissions—and reflecting our progress and increased ambitions—we are setting a new science-based target aligned to 2030, with a base year of 2019. This new target has been submitted to the Science Based Targets initiative for approval.
UNGC Business Ambition for 1.5° Pledge
In alignment with the Paris Climate Agreement, we pledged and joined other leading
companies to do our part to keep global warming below 1.5° Celsius.
We are focusing first on actual reductions across our Scope 1, 2 and 3 emissions.
Our environmental sustainability management is particularly focused on addressing climate change. Our most significant aspects relate to indirect emissions from Scope 2 electricity usage and Scope 3 emissions from business travel and purchased goods and services. Through continuous innovation, we are scaling solutions to make real, lasting change.
Footnotes
-->Footnotes
- Prior years have been restated due to a change in methodology for Scope 3 emissions. CO2 emissions related to Office Electricity reflect a market-based (MBM) accounting approach which includes the impact of renewable electricity contracts and residual mix factors. Accenture's carbon emissions for fiscal 2022 have been reviewed by an independent third-party accountant. Refer to the Independent Accountants' Review report for more information.
- Beginning in FY22, we updated the presentation to reflect the sources of our emissions by Scope. Prior periods have been adjusted to conform to the current year presentation.
To address remaining emissions, we are investing in nature-based carbon removal solutions.
Nature-based carbon removal
At the end of fiscal 2022, our nature-based carbon removal portfolio included projects in Indonesia, the Philippines, the United Kingdom and the United States.
Our nature-based carbon removal solutions are generally expected to do the following—all while removing CO2 from the atmosphere:
- reforest land
- rebuild biodiversity
- make agriculture more sustainable
- help create green jobs
- allow natural ecosystems to rebound and thrive
Over the next 20 years, this program is expected to physically remove 13 million+ metric tons of carbon from the atmosphere.
Our projects will be registered under the SD VISta standard, where technically feasible, verifying SDG outcomes along withthe carbon removals.
At the end of fiscal 2022, our nature-based carbon removal portfolio included projects in:
Indonesia
Since agricultural lands throughout Indonesia are especially susceptible to climate change with floods and droughts causing land degradation, local farmers are one of the social groups most vulnerable to climate change.
Our project will reforest degraded land and engage local communities, cooperatives and farmers in sustainable agroforestry practices, including helping farmers plant trees on their own land. Ultimately, this will help contribute to stabilizing incomes, reducing poverty, increasing biodiversity and promoting community-based action, all while sequestering carbon.
United Kingdom
We are supporting projects that have converted marginal farmland to permanent woodland in Scotland and England. This is expected to lead to the creation of new and diversified, sustainable forests.
Beyond being an effective and cost-efficient natural climate solution, able to remove and store CO2 from the atmosphere, the U.K. woodlands offer diverse local benefits. Woodlands act as important natural water filters, help prevent floods, serve as essential habitats for wildlife and provide recreational grounds to improve the mental and physical health of local communities. Locally appropriate reforestation is valuable in enhancing biodiversity. Woodlands also provide support for employment through sustainably managed and harvested timber.
Philippines
Through our project, we will plant native giant bamboo on degraded land to sequester carbon and deliver economic growth.
Bamboo’s root systems absorb rainwater and help to bind the soil, reducing flooding and erosion risks while providing a natural filter to help restore river water quality.
At maturity, approximately 15-20% of the bamboo will be harvested annually and developed into high-quality, fully traceable building materials for international markets. Harvesting the mature clumps does not harm the plant; in fact, it spurs growth and increases sequestration.
This bamboo project will not only help remove carbon from the atmosphere, but it will also help to diversify incomes, reduce poverty levels and increase local biodiversity.
United States
In the lower Mississippi Alluvial Valley, a carbon project has been established to restore degraded agricultural lands back to their original and highly beneficial forest ecosystem. The project is designed to incentivize landowners to replant and permanently maintain forests due to financial incentives such as carbon credit sales, wood products and recreational/conservation services.
By design, this project expedites tree growth, accelerates CO2 sequestration, improves tree quality and survivability, and establishes quality wildlife habitats. Together with partners, our support of this project will have lasting positive impacts on the forests, surrounding communities and our global climate.
One of the greatest forces of change since the digital revolution is here. See the ways we’re sustainably driving new value and growth.
exploreNet-zero by 2025
Our goal is to achieve net-zero emissions by the end of 2025
Powering change
97% renewable electricity in our locations toward our goal of 100% by the end of 2023
Toward less carbon, naturally
Plan to remove 13 million+ metric tons of CO2 using nature-based carbon removals over the next 20 years
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Championing human rights
Committed to supporting and respecting internationally proclaimed human rights
Leveraging our scale
Our relationships with our suppliers help us amplify our human rights commitment
Living wage
We strongly encourage our suppliers to pay a living wage (or higher) to people who provide services directly to our company and/or our clients
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Better together
Requiring 90% of our key suppliers to disclose their emissions targets by 2025
Supplier diversity
Graduated 217 suppliers from our Global Diverse Supplier Development Program
Buying better
3,000+ supplier sustainability assessments
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15 years of recognition
On Ethisphere’s World’s Most Ethical Companies list since 2008
Ethical standards
98% of our people completed Ethics & Compliance training in fiscal 2022
Anticorruption
Clear policies for our people, partners and intermediaries
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Net-zero know-how
CO2 reduction solutions tailored for clients across industries
Added value
Embedding sustainability into every stage of the value chain
ESG embedded
Shaping client strategies to create value with sustainability
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Skills to succeed
1.6M+ people worldwide equipped with the skills to make improvements to their lives
Partnering to welcome refugees
Over $4 million in pro bono consulting services and cash donations and nearly 50,000 job openings shared with nonprofit Welcome.US
Set to start up
Partnering with YBI to train an estimated 240,000 young entrepreneurs to start, grow and sustain businesses
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Making the best even better – investing and caring for our 738,000 people. Learn how we’re supporting our talent and advancing careers globally.
exploreLifelong learners
$1.1 billion invested in continuous learning and professional development
40+ million training hours
27% increase in training time since last year
100% pay equity
Dollar-for-dollar pay equity for men and women in every country where we operate and by race and ethnicity in locations where we currently have the data available to use for this purpose—U.S., U.K., South Africa
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One of the world’s best
FORTUNE and Great Place to Work® World’s Best Workplaces™ in 2022
On the side of well-being
Thousands of our people serve as Mental Health Allies supporting and helping colleagues
Ukraine crisis response
For our people and their impacted extended families in Ukraine and the region
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Opening doors in North America
More than 20% of FY22 entry-level hires were apprentices
U.K. growth in apprenticeships
Nearly 200 apprentices in the program in FY22, a 93% increase in participation over the prior year
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Embedding I&D
in everything we do
We expect leaders at all levels to help create and sustain a culture of equality where everyone can achieve their professional and personal aspirations.
As a business priority, inclusion and diversity at Accenture starts at the top with our Chair and CEO and our Board of Directors.
Our Board demonstrates this commitment with 56% of our directors racially and ethnically diverse* and 56% women, including our Chair and CEO Julie Sweet.
Building belonging
We offer a wide variety of resources to support our people and to increase understanding of our inclusive culture. For instance,
“Thriving Together: Building Resilience & Belonging,” a behavior change program focused on building resilience and belonging, has been completed by more than 71,000 of our people in FY22.
Inclusion by design
Working to eliminate discrimination in employment and applying our principle of meritocracy when we make decisions about how our people advance are fundamental parts of our commitment. We are building inclusion into how we work and how we deliver value to our clients by creating and sustaining a company where:
We embed inclusion into the fabric
of our organization and client work
through our work on accessibility, Responsible Artificial Intelligence and inclusive design.
Our leaders are role models for inclusive behavior.
Our people are equipped to be active allies and lead change.
Our policies, practices and processes across the employee life cycle aim to
create a level playing field for equal opportunities.
*For the purposes of this report, racial and ethnic diversity of our directors is based on self-reported EEO-1 categories. Please see our 2022 Proxy Statement for further information.
Creating our culture of equality creates opportunity everywhere. Discover how ensuring everyone belongs is delivering 360˚value.
exploreInclusion & Diversity matters
We have zero tolerance for discrimination, bigotry and hate of any kind
I&D starts at the top
56% of our board of directors are racially and ethnically diverse, and 56% are women
Leading change
Ranked #1 on Refinitiv Diversity & Inclusion Index
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Gender equality accelerated
47%* women in our global workforce
*As of December 1, 2022.
Gender-balanced leadership
29%* of our managing directors are women, approaching our goal of 30% by 2025
Global recognition
Honored as the highest-scoring company on the Bloomberg Gender-Equality Index
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Training to combat racism
98% completion in U.S., Canada, U.K., Ireland, South Africa, Australia, New Zealand and Europe, with more locations to come
Creating opportunities
Founding partner of both OneTen and MOBOLISE—connecting Black talent with career opportunities
Investing for change
Increased community investments to support economic inclusion
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Inclusive for all
Working to build accessibility practices into everything we do
Innovating together
Approximately 35,000 people in the Disability Inclusion Champion Network
Tools for thriving
34 Accessibility Centers around the world
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A world of Allies
119,000+ lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ+) Allies in all countries in which we operate
Inclusive
well-being
Equal access to medical plans for all our LGBTIQ+ people and their partners; and coverage for transgender-inclusive health care
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Driving under-standing
Our people are given the resources and training to collaborate and work effectively across cultures
Cross-cultural leadership
20,000+ champions and trainers around the globe
Sharing traditions
We promote cross-cultural diversity year-round
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Mentoring diverse suppliers
217 graduates of our global Diverse Supplier Development Program
Leveraging our buying power
Accenture now spends approximately $1 billion with diverse suppliers in North America
Extending our footprint
Our Supplier Inclusion & Sustainability Program is in 22 countries
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Understanding issues, anticipating needs, investing in solutions: Discover why 99 of our top 100 clients have been with us for more than a decade.
exploreThe scale of success
Serving 9,000+ clients in more than 120 countries across 40+ industries
Quality clients, quality business
More than 75% of the FORTUNE Global 500 are Accenture clients
Value-forward
Helping clients build their digital core, optimize operations and accelerate growth
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Building on our strategy
Delivering 360° value to our clients and all stakeholders
A singular purpose
To deliver on the promise of technology and human ingenuity
Increasing brand value
No. 26 on BrandZ's Most Valuable Global Brands, a 28% increase to over $82 billion in brand value
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Change partners
Investing and co-creating with clients and partners helps clients thrive
5 key forces driving change
Total enterprise reinvention, talent, sustainability, metaverse continuum, ongoing tech revolution
Future-forward
Helping clients navigate change drives our growth
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Sharing time, talent and tech through volunteering and innovating. Explore the value of making a difference for our clients, people, partners and communities.
exploreSocial Innovators
15,000+ of our people participated
Change agents
120,000+ of our people engaged in Eco Actions
Sustainability Innovation Challenge
Expanding to include student participants
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Partner of choice
70% of our new bookings are sole-sourced
Lasting relationships
99 of our top 100 clients have been with us for more than a decade
Enduring relationships
267 Diamond clients, up from 229 last year
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Stronger together
#1 partner for nine out of our top 10 ecosystem partners
Our competitive advantage
249 ecosystem partners, representing leading tech companies
Analyst recognition
Consistently rated as a leader for our technology offerings
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Understanding issues, anticipating needs, investing in solutions: Discover why 99 of our top 100 clients have been with us for more than a decade.
explore$61.6B in total revenues
a 26% increase in local currency
$71.7B in new bookings
a 1.2 book-to-bill
$8.8B in free cash flow
a 1.3 FCF to net income ratio
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$15.8B in total revenues
a 9% increase in
local currency
$22.1B in
new bookings
a 1.4 book-to-bill
$2.69 EPS (Adjusted)
a 6% increase*
*After adjusting Q2 FY23 GAAP EPS of $2.39 to exclude business optimization costs of $0.30 per share. On a GAAP basis, including these costs, Q2FY23 EPS decreased 6%.
explore
$31.6B in total revenues
a 12% increase in
local currency
$38.3B in
new bookings
a 1.2 book-to-bill
$5.77 EPS (Adjusted)
an 8% increase*
*After adjusting Q2 YTD FY23 GAAP EPS of $5.47 to exclude business optimization costs of $0.30 per share. On a GAAP basis, including these costs, Q2 YTD FY23 EPS increased 3%.
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360˚value in action
AVTAR/Seramount
Best Companies for Women in India for 7 consecutive years; Hall of Fame since 2020
AVTAR/Seramount
Most Inclusive Companies Index in India for 4 consecutive years
Bloomberg Gender-Equality Index
Among top-scoring companies for 2 consecutive years, marking 6 years on the list.
BrandZ Most Valuable Global Brands
Increased brand value 28% to $82.6B, ranked No. 26, marking 17 consecutive years on list
Business Today India’s Best Companies to Work for
No. 4, 11 consecutive years on list
CDP Climate Change A List
Among top-scoring companies for 7 years
Disability Equality Index
Among top-scoring companies for 6 consecutive years; Top Corporation for Disability-Owned Businesses in 2022
DiversityInc Top 50 Companies for Diversity in the U.S.
No. 1, marking 16 consecutive years on list; to be named to Hall of Fame in 2023
Dow Jones Sustainability Index North America
18 consecutive years
Ethisphere World’s Most Ethical Companies
16 consecutive years
Forbes Global 2000
No. 183, marking 19 consecutive years on list
FORTUNE and Great Place to Work® World’s Best Workplaces™
No. 17 among 25 companies
FORTUNE Global 500
No. 268, marking 21 consecutive years on list
FORTUNE Most Powerful Women
Chair & CEO Julie Sweet No. 2 on first-ever global list
FORTUNE World’s Most Admired Companies
No. 1 in our industry for 10 years, No. 32 overall, marking 21 consecutive years on list
FTSE4Good Global Index
Since 2005
Human Rights Campaign Corporate Equality Index
Received top score in Argentina, Brazil, Chile, Mexico and U.S.
Interbrand Best Global Brands
Increased brand value 15% to $20.41B, ranked No. 31, marking 21 consecutive years on list
JUST Capital America’s Most JUST Companies
No. 1 in our industry and No. 4 overall, 7 consecutive years on list
Minshu Top Employers in Japan
No. 1 in our industry, No. 13 overall, 7 consecutive years on list
Nikkei Leading Management Consultants in Japan
Among highest rated, inaugural year
Refinitiv Diversity & Inclusion Index
No. 1 for 3 years. Seven consecutive years on the list.
The Times Top 50 Employers for Women in the U.K.
Recognized for 7 consecutive years
Wall Street Journal Management Top 250
One of 7 “All-Stars” in 2022; marking 6 consecutive years on list
Women’s Career Index (FKi) in Germany
No. 1 for 5 consecutive years
Workplace Pride Global Benchmark
7 consecutive years on list
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Creating value together
Purpose, strategy and brand
Five key forces of change
FY22 Financial performance
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ESG Frameworks
Our reporting approach
Accountability and transparency are top priorities and part of the foundation on which we build trust with our stakeholders.
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