Generative AI and large language models (LLMs) are poised to transform federal enterprises and missions by enabling natural, user-focused interactions with agency-specific data.
Now is a tipping point. As it entered mainstream usage, AI was primarily used to answer questions. Today, AI can be your partner in creation. Generative AI offers powerful new ways to converse, synthesize, and generate realistic text and multimedia content.
According to Accenture research, up to 40% of all working hours will soon be supported or augmented by language-based AI. For public sector organizations, 39% of working hours have a higher potential for automation or augmentation.
Generative AI will empower federal agencies to increase efficiency, improve stakeholder experiences, and better address mission challenges. What can it do for your agency?
Federal use cases
Agencies can use generative AI to support diverse mission needs including:
Intelligence synthesis & discovery
Quickly derive information from large amounts of text data, presenting pathways for analyst insights
Assistive coding & vulnerability research
Enable more efficient programming by providing code scaffolding and generating comments, documentation, and unit tests
Conversational services & customer communications
Create real-time customer response communications for help desks and citizen services
Knowledge management & enterprise data transformation
Enable conversational interaction with enterprise data
Content generation & design inspiration
Generate content in a specific style, or mock concept and prototype design examples
Accenture Federal Services Applied Intelligence brings the latest advances in generative AI to the federal space. Balancing innovation with safety, security, and risk management, we support agencies from strategic assessments through the development and deployment of scalable generative AI applications.
We have experience operationalizing generative AI for mission impact. Our 750+ data scientists, engineers, and AI/ML SMEs apply emerging technologies to federal use cases in complex environments.
Enterprise strategies to unlock value and insights in legacy data
People-first user experiences
Cloud and on-prem solutions to fit mission needs
Federal-specific generative AI offerings, including FedGPT, our solution for generative AI models tailored to federal requirements
Federal generative AI enabling faster mission outcomes
We are delivering generative AI capabilities to federal clients in our Next-Gen Mission Analytics (NMA) platform.
NMA is an open-source intelligence platform which delivers near real-time pattern and behavioral analysis of various data, allowing users to curate more than 100,000 global media sources through a common operating picture.
In NMA, analysts can now interact with a generative chat interface using natural language to automatically create complex search strings structured in NMA’s querying language.
These queries create custom, on-demand visualizations from a repository of millions of open-source documents. Additionally, analysts are now enabled to interact with data in their native language. The hours analysts spend researching, finding topics, translating, and structuring queries are now reduced to minutes.
We applied our responsible AI framework to this use case, implementing guardrails to protect against erroneous or biased outcomes.
A screenshot of NMA’s UI with the generative AI chatbot on the right formatting a user’s input in NMA’s query language.
Gemini AI empowers federal leaders to make informed, data-driven decisions on multifaceted issues such as conflicts, crises and disaster response by combining human judgment with models and simulations.
Working from a human-generated prompt (e.g., how can the U.S. strengthen the semiconductor supply chain?), Gemini AI automatically generates the following:
Factors driving the scenarios
Stakeholders in each scenario
Stakeholders' estimated positions on the issue
These outputs feed into models and simulations which estimate likely outcomes, providing a starting point for further analysis. Before Gemini AI, generating potential outcomes required hundreds of specialized person-hours.
At every step, a human remains involved to check the model’s accuracy and account for bias. Gemini AI provides a baseline analysis in minutes; the result is accelerated, data-driven research to predict collective group behavior.
Trust at the core
Learn more from Generative AI Lead Mike Thieme on the top five focus areas for federal generative AI.
Generative AI brings new challenges to government agencies, including risks of data leakage, adversarial use of generative tools, and potentially incorrect outputs from trained models.
Our approach to mitigating risks in generative AI for federal agencies is rooted in five core principles:
Trustworthy: Safe, honest, and diverse in perspectives
Reliable: Designed to enhance judgement and decision-making
Understandable: Interpretable and transparent in decision-making
Secure: Prioritizing privacy and the security of agency data
Teachable: Human-centric design supports human + machine co-creation
Our team continually assesses the generative AI landscape, bridging commercial innovation and federal priorities to build strategies and solutions that meet mission needs.
FedGPT: Generative AI models, tailored for federal
Our solution adapts generative LLMs to fit federal use cases and security requirements for on-prem, sensitive data. Integrating state-of-the-art models into a modular pipeline, FedGPT delivers a ChatGPT-like interface with customized capabilities.
FedGPT can function as a standalone, air-gapped capability – or it can be integrated into third party applications and APIs. It can also serve as a custom content generator for the federal space.
Secure client environment
Hosted in a secure, private environment, analysts and engineers have full visibility into models without concerns about data leakage or access by unauthorized parties.
The combination of models and skills can be run in CPU or GPU environments, bringing cutting-edge AI/ML capability with reasonable resource investment.
Cumulative power of combined skill sets
Agencies can curate FedGPT’s modular add-ons, called skills, to fit mission needs, available hardware, and budget – and skills can be developed, enhanced, or decommissioned over time as needs evolve.
How we deliver
FEDERAL GENERATIVE AI CENTER OF EXCELLENCE
GOVERNMENT FUTURES LAB
Our Federal Generative AI Center of Excellence brings together generative AI practitioners to design prototypes, scale pre-built solutions and accelerators, and apply models to the real-world mission challenges that federal agencies face every day.
Accenture Federal Services collaborates closely with Accenture's Generative AI and LLM Center of Excellence, adapting Accenture's commercial generative AI capabilities to accelerate transformation for federal missions.
Our Discovery Lab is an innovation hub for analytics and technology – integrating data, discovery, and design to explore emerging technologies and prototype new capabilities. The Lab partners with federal clients to bring AI, analytics, and automation solutions to life.
The Lab houses multi-functional teams of data scientists, data engineers, visual specialists, and strategists to rapidly prototype intelligent solutions to data challenges. The offerings cut across the technology landscape: Machine Learning, Artificial Intelligence, Data Visualization, Data Engineering, Data Science, Intelligent Apps, App Development, DevOps, and Infrastructure Automation.
The Government Futures Lab helps leaders create a framework for the future and pursue practical steps to take now to accelerate change across their organization—seamlessly connecting innovation, people, and partners. Immerse yourself in generative AI trends and technologies and explore how they can accelerate mission impact.