Accenture SynOps

An innovative human-machine operating engine that optimizes people, technology, data and intelligence – to deliver results previously unimaginable.

Innovative human-machine operating engine

Accenture SynOps is an innovative human-machine operating “engine” that optimizes the synergy of data, applied intelligence, digital technologies and talent to help organizations transform business operations, create exceptional user experiences and deliver results previously unimaginable.

SynOps harnesses data and insights from more than 1,000 Accenture client engagements and hundreds of years of cumulative expertise across business functions, industries and domains. By synthesizing this with data from clients’ existing systems and drawing on external data to provide benchmarks, SynOps identifies high-impact opportunities for business process reinvention. The result, in addition to a higher return investment from existing IT systems, is greater insights — enabling better decisions and business outcomes.


Delivering results previously unimaginable

42 to 5

We helped a global Oil & Gas Company reduce the time it takes to create procurement intelligence reports from 6 weeks, to just 5 days with 80% less effort.

15 to 1

We helped a global hotel chain to reduce the time it takes to process an invoice from 15 days, to 1.


We helped a high-tech company increase its revenue 11 times over, in just 4 months.

Explore SynOps

SynOps brings together the optimal assembly of talent, human-machine work orchestration, powered by insights and intelligence derived from diverse data sources, that gives organizations a fit-for-purpose and flexible roadmap for achieving higher levels of efficiencies across the enterprise and enable intelligent operations.

SynOps enables companies to make their organizations more flexible, agile and responsive, helping them generate additional value by driving growth and scaling operations quickly.

A circular, clover image with arrows pointing to five sections. The sections say: Business Outcomes, Human & Machine Talent, Work Orchestration, Insights and Intelligence and Diverse Data.

SynOps key services

SynOps for finance

Freeing and empowering finance talent to connect with the rest of business to deliver innovative ideas.


SynOps for procurement

Creating intelligent source-to-pay experiences while delivering unprecedented cost efficiencies.


SynOps for marketing

Activating targeted and personalized digital-first campaigns in high-priority markets.


Case studies

The optimal synergy of data, new technologies and talent helps a company deliver growth.

Improved ROI on marketing spend helped deliver an 11x increase in revenue for this high-tech company

Intelligence, data and human ingenuity quench a multinational beverage company’s thirst for growth

Accenture SynOps slashes procurement market intelligence time from 6 weeks to 5 days

SynOps for finance is helping a global logistics company to provide its customers better service at lower cost

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“SynOps’ greatest value is in how it creates compound intelligence from emerging technologies powered by human expertise to deliver better insights, which lead to better-informed decisions, stronger outcomes — and results previously unimaginable.”

– NIRAV SAMPAT, Group Technology Officer – Accenture Operations

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Our experts blog about how intelligent operations harness talent, data, and intelligence to help organizations improve performance.


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