The art of front office thinking
How we work
Why work with us
20-35%
Improvement in inside sales lead conversation rate
65%+
Increase in customer retention
90%+
Customer satisfaction rate achieved consistently
20-55+
Net promotor score increase
HFS highlight
State of Sales
What we think
Case studies
Our leaders
Danielle Moffat
Managing Director – Accenture Operations, Intelligent Sales and Customer Operations Offering Lead
Benedict Hernandez
Lead – Asia Pacific, Middle East and Africa, Accenture Operations in the Philippines