Realize the full value of digital banking, lowering costs and taking customer experience to the next level with intelligent banking operations.
We help you transform your banking operations from reactive to proactive by moving to a digitally enabled operating model that helps you to:
From profitability pressures and new customer demands to a constantly shifting regulatory and competitive environment, volatility is the norm in banking. Especially now. While banks know that they need a digital operating model to compete, doing this successfully is often challenging.
To move past the challenges and realize the full value of digital banking, banks need Intelligent Banking Operations. It’s how they can flex fast to respond to volatility and lay the foundation for a more sustainable, resilient business. Using SynOps, a unique human + machine platform that combines data, technology and talent, we help you transform your operating model to stay a step ahead of change and deliver sustainable growth.
The future waits for no one. With an intelligent operating model, you can be ready to outmaneuver uncertainty by reinventing cost structures, elevating the customer experience and accelerating the pace of innovation.
We help you transform your retail and commercial banking services using SynOps, our collaborative human-machine operating engine that leverages an extensive collection of tools, technology, and experts.
This Australian bank managed capacity constraints, workflow challenges to better serve customers
Automated invoicing and responsive customer service helped one bank cut costs by 50%.
The new operating model enhances the agility and responsiveness and grow business value.
A North American lender moves to a data-driven, operating model to better serve its customers.
A North American bank transformed its lending practices to better service and retain customers—savings $20M.
A global bank reinvented its auto loans process – boosting car loan sales by 50% and cutting total costs.
Banks can increase the bottom line, free up their people to do more interesting work.
Banks must embrace AI and find the right mix of talent and technology to be future-ready.
Navigate tightening regulations using new technologies and collaborating with third parties
Top industry analysts believe Accenture’s innovation-led approach will help banks reimagine the role of banking operations.
Everest Group
Everest Group
EVEREST GROUP
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Managing Director – Accenture Operations, Global Banking Operations Business Lead
Managing Director – Accenture Operations, Global Banking Operations Offering Lead
