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Federal civilian services

Serving the nation with purpose

Future-ready civilian services

The government agency of the future is data-driven, agile, connected and fully equipped to navigate change. Leaders address external pressures, capitalize on advancements in technology and use innovation to deliver solutions faster.

To create mission impact over the long-term, leaders must develop the right foundation today. The federal workforce and its partners need easy-to-use information, processes and tools to tackle problems—from issuing grants to keeping the nation safe.

Accenture embraces your mission needs now and in the future. While each transformation journey is different, our global commercial experience, network of innovation centers and partner ecosystem help you move swiftly from idea to execution to impact.

Human impact, belonging, and ingenuity

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At Accenture Federal Services, our people are our greatest asset. We choose to work in Federal because it allows us the opportunity to take on meaningful, mission-focused work that makes our country a stronger, fairer, and better place to live.

Hear from our team about their deeply personal commitment for delivering on essential client missions, building a fully inclusive culture that fuels team success by empowering people to be their full selves, and harnessing the awesome power of people and technology to solve some of our nation’s biggest challenges.

Capabilities

With you and your customers at the center, we help your agency become more efficient, productive and impactful with solutions grounded in Agile, CX and design thinking.

Cloud

Activate mission value with the right cloud strategy. We help navigate complex cloud landscapes to optimize modernization and impact.

Applied Intelligence

Unlock the power of data through AI, machine learning and data & analytics, so you can quickly provision cloud-based analytics.

Emerging technologies

Discover how emerging technologies like 5G, edge, quantum and blockchain apply to your mission–through partner ecosystems that enable innovation.

Workforce of the future

Empower employees with tools that focus on what matters most, while automating tasks and navigating change when agencies move back to the office.

Cybersecurity

Anticipate threats and ensure continuity of operations with end-to-end advanced cyber defense, applied cyber solutions, and managed security services.

How the MSRB put its people first

Cloud migration is about more than just moving data. It can bring about cultural transformation with reskilling and retraining opportunities for all staff. Combining cloud and workforce transformation can help federal agencies meet their missions and result in lasting success.

Accenture Federal Services CTO, Christopher Copeland and The Municipal Securities Rulemaking Board (MSRB) CEO, Mark Kim share how Accenture and AWS are positioned to help MSRB embrace the future and digitally transform their business. Together, Accenture and AWS utilized the latest technologies to enable MSRB to become a market disruptor.

Chris Copeland & Mark Kim, MSRB at AWS re:Invent

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What we think

Federal Cybersecurity

Crypto-agility: Preparing for post-quantum decryption

Learn how crypto-agility can help federal agencies safeguard their information systems and communications from post-quantum threats.

Accenture Federal Services

Government enters the metaverse

The Metaverse Continuum is where many emerging technologies are converging, including AI, VR, IoT, and more. Learn how federal agencies can prepare.

Border Services

Borders 2030: From vision to reality

New research identifies three trends for ensuring secure, frictionless borders that can adapt to changing travel, trade and immigration patterns.

Federal Viewpoints blog

Learn more from our experts on the possibilities of a more innovative, human-centric and data-driven government.

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Tech Insights

Using computer vision to monitor wildfire risk

Learn how we built a computer vision model to enable greater, more accurate visibility of tree mortality using Landsat and therefore reduce wildfire risk.

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Digital Government

Inclusive product design is essential to advancing equity

Inclusive product and service design is key to the federal government’s mission of equitably serving all customers.

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Federal Cybersecurity

A new milestone for CISA's Protective DNS

CISA’s Protective DNS Service is now available for use by all FCEB agencies. Learn more about this important milestone.

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Case studies

Accenture Federal Services

MSRB: A people-first approach to cloud

Combining cloud and workforce transformation for lasting success.
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Accenture Federal Services

A single point of contact for fast, accurate answers

Accenture helped USDA develop a solution to integrate multiple communication channels into a single user experience.
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Accenture Federal Services

Investing in the future: Simplifying financial aid

Department of Education transforms customer experience for over 40 million borrowers.
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Our leaders

Elaine Beeman

Senior Managing Director – Accenture Federal Services, Chief Leadership Officer & Civilian Portfolio Lead
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Kristin Hollister

Managing Director – Accenture Federal Services, Safety and Citizen Services
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Erich Keppler

Managing Director – Accenture Federal Services, Federal Civilian Services
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Christina Bone

Senior Manager – Accenture Federal Services, Growth & Strategy
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Jackie Fendrock

Managing Director – Accenture Federal Services, Cybersecurity, Safety and Citizen Services
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Brad Martin

Government Services Sector Lead
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Michael Miller

Managing Director – Accenture Federal Services
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Paul Peck

Senior Managing Director – Accenture Federal Services, Client Delivery
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David Stepp

Managing Director – Accenture Federal Services, Technology Account Lead
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Elaine Turville

Managing Director – Accenture Federal Services, Strategy & Consulting Growth Platform Lead
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Related capabilities

Federal health

Strengthen force readiness, veteran and citizen services, and national health outcomes and productivity.

Accenture Federal Digital Studio

We put people first to design and deliver services, solutions and products that radically simplify how we engage with government.

Small business services

We work with a wide range of small business partners to bring the best to your mission, business and people.