Accenture education salesforce practice

Accenture is a Premium Salesforce.org partner and has been supporting Salesforce implementations in Higher Education since 2013.

COVID-19: WHAT TO DO NOW, WHAT TO DO NEXT

Public service for a new era

Salesforce Capabilities

Accenture has the world's largest Salesforce practice including the highest number of Certified Technical Architects in the market.

#1 Global partner leading the market in delivering end-to-end digital transformation solutions and is experienced in the strategy, design and enablement of Salesforce solutions

#1 With the world’s largest, broadest, and most global Salesforce practice with over 21K+ Salesforce-skilled people

#1 Named Salesforce’s leading transformation partner by analysts

Client value

29k

Salesforce certifications

190k+

Trailhead Badges

11x

Innovation Partner and 5x Lightning Trailblazer

21k

Salesforce-skilled professionals globally—in virtually every corner of the world

1,400

Salesforce projects across 1,100+ different clients from all market sectors

200+

Intelligent Tools and Accelerators – incorporating IPS and born on SFDC

Higher education services provided

Recruiting & Admissions

Find, engage & enroll best-fit students:

  • Create 360-degree prospect profile
  • Deliver Personalized Communications
  • Track Progress
  • Mobilize Recruiters
  • Expand Reach
  • Accelerated solutions for higher education

Student Success

Deliver outstanding service & drive retention:

  • 360 view of every student
  • Identify at-risk students
  • Align Staff to Help Students
  • Make it Easy to Navigate the System
  • Build Communities

MuleSoft Integration

Power connected experiences with Salesforce integration:

  • Best-in-class connectors & accelerators to jumpstart SF integrations by 3x
  • Leverage APIs to connect to Sales Cloud and Service Cloud for back office
  • Develop flexible architecture

Executive, Online & Continuing Learning

Streamline Program Management and Enrollment for Online and Professional programs:

  • Flexibility to manage non-traditional programs
  • Self-service registration and enrollment
  • Payment gateway integration and automation

Marketing Cloud

Craft the ultimate 1:1 student experience:

  • Optimize Recruiting Efforts & Manage Your Brand
  • Connect with Students
  • Plan & Optimize Student Experience
  • Keep in Touch with Alumni
  • Manage a Crisis
  • Measure Impact

Community Relations

Build and foster campus collaboration:

  • Build social intranets
  • Create member communities
  • Create partner communities

Student & Constituent Services, & One-Stop-Shop

Empower a robust and seamless student support experience:

  • 360 view of every student
  • Real-time knowledge management
  • Centralized service with a common tool
  • Self service through online Communities

Advancement (AQ/UCI)

Build alumni & donor relationships:

  • Alumni Engagement & Relations
  • Personalized Communications
  • Support Giving Day Activities
  • Fundraising, Annual Giving & Major Gift Tracking
  • Boost Productivity, Boost Results
  • Moves Management
  • Analytics & Donor Strategy

Service Cloud/TSM

Build loyalty with every interaction with complete customer support software:

  • Give agents insights to understand customers
  • Help customers find answers in self-service portal
  • Support customer on any channel
  • Resolve more onsite support on 1st visit
  • Empower agents & customers with AI

View All

Meet our lead

Connect with us

Accenture Public Service on LinkedIn

Insights to deliver public service for the future.

Connect with us on Twitter

We provide insights for public service orgs to transform & deliver outcomes that matter.

Subscribe to Public Service - YouTube

Experience that counts, innovation that works and outcomes that matter.

View All