Education Salesforce Practice

COVID-19: WHAT TO DO NOW, WHAT TO DO NEXT

Public service for a new era

Salesforce Capabilities

Accenture has the world's largest Salesforce practice including the highest number of Certified Technical Architects in the market.

#1 Global partner leading the market in delivering end-to-end digital transformation solutions and is experienced in the strategy, design and enablement of Salesforce solutions

#1 With the world’s largest, broadest, and most global Salesforce practice with over 29K Salesforce-skilled people

#1 Named Salesforce’s leading transformation partner by analysts

In 2021, Accenture was designated as a Salesforce.org Equality Partner.

By the numbers

With the world's largest Salesforce practice, we're continually investing in our people and skills. In fact, we deliver up to 50,000 hours of Salesforce training annually and have the highest number of Certified Technical Architects in the market.

29K+

Salesforce-skilled People

40K+

Salesforce Certifications

377K+

Trailhead Badges

Higher education services provided

Recruiting & Admissions

Find, engage & enroll best-fit students:

Create 360-degree prospect profile
Deliver Personalized Communications
Track Progress
Mobilize Recruiters
Expand Reach
Accelerated solutions for higher education

Student Success

Deliver outstanding service & drive retention:

360 view of every student
Identify at-risk students
Align Staff to Help Students
Make it Easy to Navigate the System
Build Communities

MuleSoft Integration

Power connected experiences with Salesforce integration:

Best-in-class connectors & accelerators to jumpstart SF integrations by 3x
Leverage APIs to connect to Sales Cloud and Service Cloud for back office
Develop flexible architecture

Executive, Online & Continuing Learning

Streamline Program Management and Enrollment for Online and Professional programs:

Flexibility to manage non-traditional programs
Self-service registration and enrollment
Payment gateway integration and automation

Marketing Cloud

Craft the ultimate 1:1 student experience:

Optimize Recruiting Efforts & Manage Your Brand
Connect with Students
Plan & Optimize Student Experience
Keep in Touch with Alumni
Manage a Crisis
Measure Impact

Community Relations

Build and foster campus collaboration:

Build social intranets
Create member communities
Create partner communities

Student & Constituent Services, & One-Stop-Shop

Empower a robust and seamless student support experience:

360 view of every student
Real-time knowledge management
Centralized service with a common tool
Self service through online Communities

Advancement (AQ/UCI)

Build alumni & donor relationships:

Alumni Engagement & Relations
Personalized Communications
Support Giving Day Activities
Fundraising, Annual Giving & Major Gift Tracking
Boost Productivity, Boost Results
Moves Management
Analytics & Donor Strategy

Service Cloud/TSM

Build loyalty with every interaction with complete customer support software:

Give agents insights to understand customers
Help customers find answers in self-service portal
Support customer on any channel
Resolve more onsite support on 1st visit
Empower agents & customers with AI

View All

Meet our lead

News

Accenture completes acquisition of workday, salesforce and U.S. mulesoft practices of sierra-cedar

Accenture bolsters Workday, Salesforce + MuleSoft capabilities

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