Accenture education Salesforce practice

Accenture is a Premium partner and has been supporting Salesforce implementations in Higher Education since 2013.


Public service for a new era

Salesforce Capabilities

Accenture has the world's largest Salesforce practice including the highest number of Certified Technical Architects in the market.

#1 Global partner leading the market in delivering end-to-end digital transformation solutions and is experienced in the strategy, design and enablement of Salesforce solutions

#1 With the world’s largest, broadest, and most global Salesforce practice with over 29K Salesforce-skilled people

#1 Named Salesforce’s leading transformation partner by analysts

In 2021, Accenture was designated as a Equality Partner.

By the numbers

With the world's largest Salesforce practice, we're continually investing in our people and skills. In fact, we deliver up to 50,000 hours of Salesforce training annually and have the highest number of Certified Technical Architects in the market.


Salesforce-skilled People


Salesforce Certifications


Trailhead Badges

Higher education services provided

Recruiting & Admissions

Find, engage & enroll best-fit students:

  • Create 360-degree prospect profile
  • Deliver Personalized Communications
  • Track Progress
  • Mobilize Recruiters
  • Expand Reach
  • Accelerated solutions for higher education

Student Success

Deliver outstanding service & drive retention:

  • 360 view of every student
  • Identify at-risk students
  • Align Staff to Help Students
  • Make it Easy to Navigate the System
  • Build Communities

MuleSoft Integration

Power connected experiences with Salesforce integration:

  • Best-in-class connectors & accelerators to jumpstart SF integrations by 3x
  • Leverage APIs to connect to Sales Cloud and Service Cloud for back office
  • Develop flexible architecture

Executive, Online & Continuing Learning

Streamline Program Management and Enrollment for Online and Professional programs:

  • Flexibility to manage non-traditional programs
  • Self-service registration and enrollment
  • Payment gateway integration and automation

Marketing Cloud

Craft the ultimate 1:1 student experience:

  • Optimize Recruiting Efforts & Manage Your Brand
  • Connect with Students
  • Plan & Optimize Student Experience
  • Keep in Touch with Alumni
  • Manage a Crisis
  • Measure Impact

Community Relations

Build and foster campus collaboration:

  • Build social intranets
  • Create member communities
  • Create partner communities

Student & Constituent Services, & One-Stop-Shop

Empower a robust and seamless student support experience:

  • 360 view of every student
  • Real-time knowledge management
  • Centralized service with a common tool
  • Self service through online Communities

Advancement (AQ/UCI)

Build alumni & donor relationships:

  • Alumni Engagement & Relations
  • Personalized Communications
  • Support Giving Day Activities
  • Fundraising, Annual Giving & Major Gift Tracking
  • Boost Productivity, Boost Results
  • Moves Management
  • Analytics & Donor Strategy

Service Cloud/TSM

Build loyalty with every interaction with complete customer support software:

  • Give agents insights to understand customers
  • Help customers find answers in self-service portal
  • Support customer on any channel
  • Resolve more onsite support on 1st visit
  • Empower agents & customers with AI

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