Little changes can leave a lasting legacy

Modernizing Public Service starts at the core.

Spotlight on Seattle police department

Chris Fisher, Chief Strategy Officer at Seattle Police Department, shares his thoughts on the changing nature of policing. From data-driven insight to ecosystem collaboration, Chris highlights the areas of policing that are experiencing major transformation. This interview is part of a series of perspectives from industry leaders across Public Service.

Boundaryless

Deliver living public services with a collaborative ecosystem of partners, enabling access to new skills, technology and the flexible capabilities needed to provide for the future.

Discover ways to power the journey to cloud with solutions like enterprise resource planning delivered via Software-as-a-Service.

We live and work in a boundaryless world. The benefits are huge. For law enforcement, the bypassing of national boundaries creates major complications.

Citizens want to interact with government through digital when it's convenient for them. How do agencies evolve to meet this challenge?

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Adaptable

Architect for change and build agility to adapt to a changing world with new technologies, self-learning systems and flexible workforces.

We have become accustomed to seamless, digitally enabled interactions. So how can public service organizations meet citizens’ fast-changing needs?

Students today are different. The way we engage with them must also be different but technology alone is not the answer.

Carl Sharpe, Global Public Safety, Innovation lead, Accenture shares insights on the need to build organizational agility to adapt to a changing world.

How can post and parcel organizations keep up with constantly accelerating change?

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Radically human

Embrace seamless interfaces between humans, technology and systems—but always with an eye on benefits and experience for citizens and workers.

Protecting children requires rethinking how we use technology to enable the important work of child welfare.

Transforming government agencies is not only about driving efficiency and lowering costs. It’s also about the mission of serving citizens.

By applying intelligence in meaningful ways, they can solve the greatest workforce challenges facing government organizations.

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Case studies

Future ready and future proof. This social services agency evolved its core to meet citizen expectations.

Meeting customer needs for an on-demand service with conversational AI technology.

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What we think

Future systems must be boundaryless, adaptable, radically human to thrive in a world of constant change.

Digital transformation offers exceptional capabilities, but also creates enormous expectations.

A look at what's ahead for the future of business, technology and design.

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Our leaders

Capabilities

We bring the breadth of expertise and insight to support organizations in applying innovation to improve outcomes for citizens, workers and communities.

Transforming public service

By leveraging our deep industry expertise and applying it to the specific challenges that public organizations face, we can deliver proven solutions, end-to-end. We’re infusing government with the fresh thinking it needs to give citizens what they want.

Truly Human Government

Truly human governments empower workforces to move from transactions to relationships with citizens.

Innovative Technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Consulting

We bring the insight, experience and delivery capabilities needed to help leaders bring Living Governments to life.

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