Little changes can leave a lasting legacy
Modernizing Public Service starts at the core.
Spotlight on Seattle
police department
Chris Fisher, Chief Strategy Officer at Seattle Police Department, shares his thoughts on the changing nature of policing. From data-driven insight to ecosystem collaboration, Chris highlights the areas of policing that are experiencing major transformation. This interview is part of a series of perspectives from industry leaders across Public Service.
Boundaryless
Deliver living public services with a collaborative ecosystem of partners, enabling access to new skills, technology and the flexible capabilities needed to provide for the future.
Discover ways to power the journey to cloud with solutions like enterprise resource planning delivered via Software-as-a-Service.
Utilizing cloud technology, human services agencies can generate greater outcomes at scale and meet increasing consumer expectations.
We live and work in a boundaryless world. The benefits are huge. For law enforcement, the bypassing of national boundaries creates major complications.
Citizens want to interact with government through digital when it's convenient for them. How do agencies evolve to meet this challenge?
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Adaptable
Architect for change and build agility to adapt to a changing world with new technologies, self-learning systems and flexible workforces.
We have become accustomed to seamless, digitally enabled interactions. So how can public service organizations meet citizens’ fast-changing needs?
Students today are different. The way we engage with them must also be different but technology alone is not the answer.
Carl Sharpe, Global Public Safety, Innovation lead, Accenture shares insights on the need to build organizational agility to adapt to a changing world.
How can post and parcel organizations keep up with constantly accelerating change?
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Radically human
Embrace seamless interfaces between humans, technology and systems—but always with an eye on benefits and experience for citizens and workers.
Protecting children requires rethinking how we use technology to enable the important work of child welfare.
Transforming government agencies is not only about driving efficiency and lowering costs. It’s also about the mission of serving citizens.
By applying intelligence in meaningful ways, they can solve the greatest workforce challenges facing government organizations.
AVEnueS is not about technology. It is about improving the way Child Services caseworkers gain knowledge and judgment in the field.
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Case studies
The State of Ohio is harnessing Big Data to better understand and address factors affecting infant mortality.
Meeting customer needs for an on-demand service with conversational AI technology.
Understanding the big picture with the help of data analytics.
Massachusetts puts HR analytics to work for its people.
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What we think
Future systems must be boundaryless, adaptable, radically human to thrive in a world of constant change.
Digital transformation offers exceptional capabilities, but also creates enormous expectations.
A look at what's ahead for the future of business, technology and design.
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Capabilities
We bring the breadth of expertise and insight to support organizations in applying innovation to improve outcomes for citizens, workers and communities.
Transforming public service
By leveraging our deep industry expertise and applying it to the specific challenges that public organizations face, we can deliver proven solutions, end-to-end. We’re infusing government with the fresh thinking it needs to give citizens what they want.
Customer Experience
Benefit from sustainable growth and customer loyalty as your organization moves from one growth opportunity to the next.
Innovative Technologies
Driving technology use to tackle opportunities and challenges, prepare for change and create value.
Consulting
We bring the insight, experience and delivery capabilities needed to help leaders bring Living Governments to life.
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