Accenture’s vision for nonprofits

Nonprofits face mounting pressures. Demand for services from nonprofits is on the rise, while fundraising potential is on the decline. As competition grows, so do opportunities to tap into an explosion of innovative technologies. What is the best place to start—and the right approach to achieving results?

Constituents expect more—and will give more

Delivering a personalized experience to volunteers and donors is no longer just a “nice to have.” In fact, an Accenture global study found that:


Would be willing to contribute ≥ 10% more for a personalized experience. That increases to 62% for millennials.


Of people want to be able to make charitable contributions via digital channels.


Think nonprofits should use more digital technology.

Turning challenges into opportunities

How can your nonprofit transform today’s challenges into opportunities to become truly constituent centric and to differentiate through excellence? Accenture sees four ways to transform your nonprofit:

Reframe strategy and operations

Almost half of nonprofits lack a written strategic plan. Getting it right requires a sustainable strategy and a “next-gen” organization.

Magnify results through analytics

Less than than four in 10 nonprofits use data analytics but for those that have, 83 percent report significant efficiency gains.

Captivate the digital constituent

Nonprofits need to captivate constituents by communicating in the right place, at the right time, in the right way.

Accelerate impact through technology

Technology is critical for high-performing nonprofits and many are finding ways to put technology to work beyond the back office.

View All

Latest nonprofit insights

Meet our subject matter experts and get their latest take on the most pressing issues facing nonprofit organizations.

Is COVID-19 threatening nonprofit viability

Now’s the time for nonprofits to innovate as they face growing challenges from COVID-19.

How are nonprofits navigating uncertain funding?

The challenges of revenue shortfalls – and rewards of innovative approaches – in the nonprofit sector.

Case studies

Girl Scouts teaches modern entrepreneurial skills by digitizing the girl scout cookie program.

Food. Water. Energy. Demand for these basic human needs is shifting as populations continue to grow.

The Gallery embarked on the digital transformation of a traditional business model to serve today’s audiences.

View All

Our leaders

Transforming public service

Truly human governments break down silos, build up capabilities and empower workforces to move from transactions to relationships with citizens.

Modernizing the Core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

Innovative Technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Truly human government

Truly human governments empower workforces to move from transactions to relationships with citizens.

Public service high impact consulting

Accenture is recognized for transforming service delivery and achieving high impact outcomes.

View All

Explore our public service segments

Across the public sector, we’re helping transform organizations to continuously adapt and improve outcomes through innovation.