Accenture Case Insight Solution
Welcome a new generation of Child Welfare technology. Accenture Case Insight Solution (ACIS) enables better outcomes for children and families.
Child welfare case management
The core of child welfare is safeguarding children and families. It is no secret that these caseworkers are often faced with making child safety decisions using limited information and very little time.
Every child welfare agency works to keep children safe and move them to permanent homes as quickly as possible. Good technology increases the likelihood of those outcomes by:
- Helping caseworkers make reliable safety decisions
- Enabling decisions and actions that reduce the time a child spends in foster care
- Providing insights that keep more children safely at home with their families
Accenture Case Insight Solution (ACIS)
View TranscriptThe right capabilities with the right function
There are now opportunities to introduce a new generation of child welfare solutions, driving better outcomes for children. This technology reduces caseworkers’ administrative burden, giving them more time to focus on the people they serve.
Extensive child welfare case management model
Captures even the most complex scenarios and situations
Flexible alignment with multiple practice models
Freedom to update workflows, pages, fields and forms without writing any code
Dynamic workflows, forms and reports
Easily adapted to specific scenarios, making data entry faster and more efficient
Electronic signature and document management
Shift toward paperless processes with integrated eSignature and document management features
Artificial Intelligence
Supplies staff with critical insights to help them make better and faster decisions
Secure cloud hosting and external-facing portals
Allows for 24-hour access and federally compliant storage solutions
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Reimagine what's possible
How might child welfare agencies ...
Ideate
Make better in-the-moment and long-term decisions about the safety of each child?
Drive impact
Identify family strengths and needs quickly and accurately?
Focus
Reduce documentation time to increase time with families?
Solve
Match family needs to services and resources available?
Be data driven
Assemble available data for a comprehensive view of a family?
Be personal
Humanize interactions to help people feel heard and understood?
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Empowering case managers through data and insights
ACIS is a Salesforce®-based solution with embedded, industry-specific capabilities from Vlocity that puts crucial information at the fingertips of front-line staff and is engineered to promote positive outcomes for children and families.
Be bold. Spark change.
Hear more about ACIS
Hear the inspiration of developing ACIS and learn how a human-centered design approach can be used to develop solutions in child welfare. View this webinar recording: Configuring for Kids: Making Tech Work for Child Welfare.
Hear directly from Indiana Department of Child Services as they discuss how the Salesforce platform and Accenture Case Insight Solution (ACIS) provides caseworkers in Indiana with a set of tools that enable them to keep children and families at the center of their work. View this webinar recording: Transforming Child Welfare: Bold Actions Today for a Better Tomorrow.
What we think
This was developed and written by the Governing Institute Content Studio, with input from Salesforce, Accenture and Vlocity.
Valerie Armbrust discusses why rethinking how we use technology can enable the critical work of child welfare workers and protect children.
AVEnueS: Virtual reality makes the unknown familiar in human services.
Our leaders
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Valerie Armbrust
Managing Director – Consulting, Public Service, North America
Val leads Accenture’s cloud technology and ecosystem partnerships. Ensuring technology expertise and strategic partner networks deliver client outcomes.
Molly Tierney
Managing Director – Public Service, Child Welfare, North America
Molly has spent 25+ years improving outcomes for vulnerable citizens, most recently as the Director for Baltimore Department of Social Services.
Dan Buie
Senior Manager – Health and Human Services, North America
Dan combines expertise in business, technology, and design to help organizations achieve their strategic objectives through digital transformation.
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Outcomes Accelerated | Reimagining the Health & Human Services landscape through insights, individuals and ecosystems.
