Accenture Case Insight Solution

Welcome a new generation of Child Welfare technology. Accenture Case Insight Solution (ACIS) enables better outcomes for children and families.

Child welfare case management

The core of child welfare is safeguarding children and families. It is no secret that these caseworkers are often faced with making child safety decisions using limited information and very little time.

Every child welfare agency works to keep children safe and move them to permanent homes as quickly as possible. Good technology increases the likelihood of those outcomes by:

  • Helping caseworkers make reliable safety decisions
  • Enabling decisions and actions that reduce the time a child spends in foster care
  • Providing insights that keep more children safely at home with their families

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The right capabilities with the right function

There are now opportunities to introduce a new generation of child welfare solutions, driving better outcomes for children. This technology reduces caseworkers’ administrative burden, giving them more time to focus on the people they serve.

Extensive child welfare case management model

Captures even the most complex scenarios and situations

Flexible alignment with multiple practice models

Freedom to update workflows, pages, fields and forms without writing any code

Dynamic workflows, forms and reports

Easily adapted to specific scenarios, making data entry faster and more efficient

Electronic signature and document management

Shift toward paperless processes with integrated eSignature and document management features

Artificial Intelligence

Supplies staff with critical insights to help them make better and faster decisions

Secure cloud hosting and external-facing portals

Allows for 24-hour access and federally compliant storage solutions

Reimagine what's possible

How might child welfare agencies ...

Ideate

Make better in-the-moment and long-term decisions about the safety of each child?

Be nimble

Make critical case information more easily available?

Drive impact

Identify family strengths and needs quickly and accurately?

Focus

Reduce documentation time to increase time with families?

Solve

Match family needs to services and resources available?

Be data driven

Assemble available data for a comprehensive view of a family?

Be personal

Humanize interactions to help people feel heard and understood?

Empowering case managers through data and insights

ACIS is a Salesforce®-based solution with embedded, industry-specific capabilities from Vlocity that puts crucial information at the fingertips of front-line staff and is engineered to promote positive outcomes for children and families.

Salesforce, Fullforce and Salesforce Platform are trademarks of Salesforce, Inc. and used here with permission.
Accenture Case Insight Solution (ACIS) is a Salesforce®-based solution with embedded, industry-specific capabilities from Vlocity.

Be bold. Spark change.

Human services Accenture | ACIS provides a platform to enable better outcomes for children and families.

Ignite a three-tiered shift:

  • Experiential: Deliver relevant and child-centric content, intuitive interfaces and workflows that increase efficiency.
  • Technical: Harness system intelligence to improve prioritization, identify relevant services and inform the support network.
  • Cultural: Provide better support for families and caseworkers and look at the bigger picture of what services the family needs.

How to realize outcomes accelerated in child welfare

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