Accenture Virtual Experience Solution

The Accenture Virtual Experience Solution (AVEnueS) is a virtual reality (VR) training experience that makes the unknown familiar in public service.

Helping to see more with virtual reality

Every day the human services workforce makes important decisions with significant impacts on people’s lives. This work requires well-tuned skills and experience in understanding and navigating human behavior.

To help develop these skills, Accenture created an immersive learning resource known as the Accenture Virtual Experience Solution (AVEnueS). We designed the solution not only to accelerate the pace of learning but also to enhance workers’ scope of awareness.

AVEnueS helps human services workers refine their skills and become more alert and cognizant of the signals and other complex dynamics they observe. It uses immersive storytelling and interactive voice-based scenarios to completely transform how workers hone their data-gathering and decision-making skills.

AVEnueS provides a foundation for building a workforce highly skilled in assessing complex situations and making more effective decisions.

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The Metaverse Continuum

Where change, imagination and opportunity meet.
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Making the unknown familiar

AVEnueS training offers unlimited possibilities for developing skills and experience in the human services workforce.

Engage

AVEnueS uses virtual reality (VR) technology to transport trainees into simulated environments and engage them with realistic scenarios.

Observe

An immersive 360⁰ headset helps trainees develop observation skills to identify important decision points.

Decide

Help workers strengthen their ability to rapidly discuss decision points and make effective choices.

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Training scenarios for human services

AVEnueS offers four scenarios designed to enable real-world practice without real-world risk.

Benefits of learning in virtual reality

31%

reduction in turnover.

75%

trainees feel more prepared to succeed.

69%

of experienced workers report improved observation, inquiry and interpretation skills.

40%

reduction in training time compared to traditional training.

75%

reduction in training resource costs.

40%

fewer mistakes made compared to conventional training methods.

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The Imprint Webinar

Taking on Racial Bias in Child Welfare
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Awards and recognition

2022 Anthem Awards -- Advancing Race Equity in VR (Tory's Home Visit) has been awarded GOLD for Best Special Projects, which recognizes projects that raise awareness via Responsible Technology. The same project also received a SILVER award in the Innovation category, which identifies new and innovative techniques that are advancing and improving the community.

VR Social Impact Award - AVEnueS – Race Equity in Child Welfare was recognized by AIXR (The Academy of International Extended Reality) in 2021 for achievements in human services.

GSMA GLOMO Awards - AVEnueS was the recipient of “Best Mobile VR or AR” in 2019. The GLOMOs are a testament to the incredible innovation and ingenuity shaping our industry.

SXSW Interactive Innovations - AVEnueS was a finalist in the 2019 SXSW Interactive Innovation Awards, which recognizes the most exciting tech developments in the connected world.

Accenture is honored to have been a SXSW Interactive Innovations Awards Finalist. The SXSW Interactive Innovation Awards recognize the most exciting tech developments in the connected world.

Case studies

What we think

Accenture identified two important opportunities to help child welfare organizations practice racial justice in everything they do.

Early adopters are uncovering innovative child welfare use cases for the Accenture Virtual Experience Solution.

The continuum of technology and experience, reshaping business.

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AVEnueS in the news

Using VR to improve child welfare services

Facing a high turnover rate, Indiana's Child Services Department used VR to better prepare family case workers for a tough job. Read more

Virtual reality can improve employee retention

Indiana Department of Child Services decreased staff turnover by 31% and laid the foundation for a data-centric transformation. Read more

Accenture wins GLOMO award for VR mobile app

The Accenture Virtual Experience Solutions (AVEnueS) has won “Best Mobile VR or AR” at the GSMA GLOMO Awards 2019. Read more

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Our leaders