Topic: Cross Public Service

Harnessing the power of metaverse in public service
By Kristin McElderry
April 19, 2023
Accenture’s Kristin McElderry discusses the opportunity for public service leaders to harness the technologies of the metaverse continuum now. Read more.
Energy efficiency: immediate impact, lasting benefits
By Gaurav Gujral
December 6, 2022
Energy-efficiency could provide the foundation for ongoing government sustainability objectives. Accenture explores how.
Are you prepared for the end of the COVID PHE?
By Heidi Reed
October 11, 2022
What’s at stake as the COVID-19 Public Health Emergency winds down; Accenture’s Heidi Reed explores ways to prepare. Read more.
Building the social workforce of tomorrow
By Rainer Binder
Samantha Fisher
September 20, 2022
Socioeconomic conditions are leading to rising inequality and an uneven distribution of resources. Accenture reveals more social jobs are needed to meet demand.
As metaverse takes shape, does public service fit?
By Valerie Armbrust
September 9, 2022
The time for public service to explore opportunities in the metaverse is now. Accenture describes how public service can fit into it.
How effective are your government marketing campaigns?
By Jaime Bloom
September 1, 2022
What does it take for governments to become marketing masters; Accenture’s Jaime Bloom dives into new research. Read the full research here.
How will you answer these tough talent questions?
By Ryan Oakes
August 9, 2022
The public sector’s battling for digital talent in a tight labor market and you can still meet mission and citizen expectations. Accenture explains how.
Revenue agencies will be leaders in driving sustainability
By David Regan
Gaurav Gujral
July 7, 2022
Adopting standard sustainability reporting now creates the foundation for Revenue agencies’ future as leaders in this space. Accenture explains more.
Higher Education with Accenture and Microsoft
By Samantha Fisher
June 27, 2022
Through tech enablement, higher education can meet the growing digital demands of its constituents. Accenture describes how.
What's your plan for grant subrecipient monitoring?
By Ryan Oakes
Bill Kilmartin
June 7, 2022
Once states make subawards, they remain responsible for compliance. Accenture talks about how can states effectively monitor grant sub-recipients.
Why the return to work isn’t about the return to work
By Ryan Gaetz
May 27, 2022
It’s time to start asking different questions about the return to work in public service says Accenture's Ryan Gaetz. Read more.
Why every public service mission needs great tech
By Ryan Oakes
April 28, 2022
Every public service mission deserves innovative technology to multiply reach and impact. Accenture talks about why.
Hybrid work in public service
By Marni Poropat
April 25, 2022
Through hybrid work, the public sector can bring employees together digitally for the benefit of all. Accenture describes how.
How to use cloud to deliver human citizen services
By Mark Jennings
Harry Waller
April 8, 2022
Cloud is becoming more and more important to the world now. Accenture explains how to deliver better and more human citizen services with the cloud.
 Why public service must focus on the whole person
By Kevin Ellenwood
April 1, 2022
Handle with care – Why public service must focus on the whole person: Accenture’s Kevin Ellenwood examines Fjord Trends in a public service context. Read more.
Three ideas for improving citizen experience
By Eyal Darmon
March 31, 2022
What can Government learn from customer service innovators in the private sector. Accenture’s Eyal Darmon shares three big ideas.
Why government must flex all its green muscles
By Gaurav Gujral
March 22, 2022
In this blog, Accenture explains the multi-faceted role that governments can play to help drive progress to sustainability goals. Read more.
What does it take to succeed as a state CIO?
By Rick Webb
Todd Kimbriel
February 21, 2022
Two former state CIOs tackle the question with Accenture on how can state CIOs maximize their impact with finite time and budget. Read more.
Why look at the talent crisis through an ESG lens?
By Ryan Gaetz
February 7, 2022
There is a different way to look at the public service talent crisis, and it starts with ESG says Accenture's Ryan Gaetz. Read more.
Sustainability in Public Service with Microsoft
By Gaurav Gujral
February 1, 2022
Accenture and Microsoft explore how governments can reduce environmental impact and preserve natural capital by focusing on sustainability. Read more.
How can states spend today for a better tomorrow?
By Ryan Oakes
January 11, 2022
Accenture explains how can state and local governments make the most of federal funds to drive long-term growth and resilience. Read more.
Public Service: Resolve to maximize cloud value
By Valerie Armbrust
January 5, 2022
Accenture’s Valerie Armbrust shares the Cloud 9 to learn from other public service cloud journeys. Read more.
What’s the employee benefit everyone wants?
By Ryan Gaetz
December 7, 2021
Accenture's Ryan Gaetz says creating a sense of belonging at work should be a priority for public service leaders. Read more.
State CIOs: What’s your flight plan for cloud?
By Todd Kimbriel
December 1, 2021
Accenture's Todd Kimbriel explains four elements of a solid flight plan for the State CIOs that are piloting cloud journeys. Read more.
COP26: It's good to talk, but it’s time to act
By Gaurav Gujral
November 30, 2021
Accenture COP26 confirmed that the need for action is urgent as businesses stand ready to do what’s required but they need governments to guide them. Read more.
3 things I know are true about the public service
By Ryan Gaetz
October 22, 2021
Accenture's Ryan Gaetz talks about 3 truths about public service today inspired by an aha moment. Read more.
The purpose of experience for citizens and employees
By Mark Jennings
An Lloyd-Wiggins
Dan Moran
October 21, 2021
Accenture describes how can leaders deliver employee experiences that help achieve their purpose as it is essential for public sector employees. Read more.
Who’s leading the way in race equity?
By Molly Tierney
October 19, 2021
Accenture's Molly Tierney discusses her observation regarding race equity during the 2021 ISM Annual Conference. Read more.
Supporting the future of mobility and transit
By Stephen Zoegall
September 22, 2021
Accenture and Microsoft integrated mobility platforms can help cities transform transportation networks. Read how.
Setting new global standards for health data
By Gerco Landman
September 3, 2021
Accenture explains how can we accelerate health data progress as there is real pressure to achieve global health standards and help restart travel. Read more.
How can you make the most of ARPA funding?
By Kelly Rogers
August 31, 2021
Accenture's Kelly J. Rogers explores how can you use ARPA reporting requirements to stay focused on transformative outcomes. Read more.
Pandemic momentum: Use (case) it or lose it
By Ryan Oakes
August 26, 2021
Accenture's Ryan Oakes says now it’s time to assess: What’s working, What isn’t, as governments innovated at speed and scale in 2020. Read more.
Why it’s good to put your head in the clouds
By Ryan Gaetz
August 26, 2021
Accenture's Ryan Gaetz shares the story of the City and County of Denver’s journey to cloud-based ERP. Read more.
Are you listening to what your people need?
By Lisa Peters
Chris Peck
August 24, 2021
Accenture discovers the shift from human capital management to human experience management is key to winning the war for talent in public service. Read more.
Ready to navigate tidal waves of federal funding?
By Kelly Rogers
August 11, 2021
Accenture's Kelly J. Rogers explains how can states prepare for tidal waves of federal funding related to COVID-19. Explore more.
What’s government's role in combatting ransomware?
By Mark Jennings
Freha Arshad
August 5, 2021
UK Government organisations of all shapes and sizes should continue to take steps to improve their own security against ransomware. Accenture describes how.
Curious about returning to work? You’re not alone.
By Ryan Gaetz
July 7, 2021
Accenture explores the return to work runs through hybrid models for public service roles and productivity anywhere models can take different forms. Read more.
Growing trust with virtual visits
By Rainer Binder
July 7, 2021
Accenture, Avanade, and Microsoft discuss how public sectors can support vulnerable populations globally with Virtual Visits. Read more.
Delivering responsible skilling for a digital future
By Mark Jennings
Cheryl Ashton
June 30, 2021
Accenture is seeing a future where change is constant and public sector workers will need to reskill time and again as new technologies emerge. Read more.
Citizen Experience: Public Service with Microsoft
By Emma McGuigan
May 21, 2021
Accenture's Emma McGuigan shares how government services can help their workforces operate more efficiently while leveraging digital solutions. Read more.
Know Better, Do Better: COVID-19 Vaccine Analytics
By Eyal Darmon
Kristin Thorn
May 11, 2021
Accenture's Eyal Darmon and Kristin Thorn conclude their vaccine management blog series with a look at reporting and analytics. Read more.
How can you stop your employees from leaving?
By Ryan Gaetz
May 3, 2021
Accenture's Ryan Gaetz takes on the turnover challenge in public service today, exploring the importance of transforming the employee experience. Read more.
Go virtual to scale COVID-19 vaccine support
By Eyal Darmon
April 27, 2021
Accenture's Eyal Darmon shares how virtual agents deliver fast, flexible, scalable support for managing contacts about the COVID-19 vaccine. Read more.
Why convergence is good news for public service
By Ryan Oakes
April 13, 2021
Accenture's Ryan Oakes invites public service leaders to rethink how – and with whom – they deliver services in a world of industry convergence. Read more.
Leading impact: Public Service and Microsoft
By Emma McGuigan
April 9, 2021
Accenture and Microsoft Public Sector leaders discuss the evolving relationship between the public sector and its citizens.
Why data's day has arrived at just the right time
By Ryan Oakes
Brian Lee-Archer
Gaurav Gujral
March 27, 2021
Accenture reveals data-driven policy modeling will have a crucial role in helping identify and model outcomes that policies are trying to achieve. Read more.
Putting security first in the UK data revolution
By Mark Jennings
Freha Arshad
February 25, 2021
Accenture's Freha Arshad and Mark Jennings discuss why security will be essential to the UK Government’s National Data Strategy. Read more.
Unlocking the potential of data in UK public services
By Mark Jennings
Ray Eitel-Porter
February 18, 2021
Accenture's Ray and Mark explain how data and analytics transformation could be the catalyst for innovation and deliver tangible value to citizens. Read more.
Strengthen COVID-19 vaccine distribution
By Eyal Darmon
Kristin Thorn
January 27, 2021
Eyal Darmon and Kristin Thorn kick off a new blog series about managing and distributing COVID-19 vaccines. Read the full Accenture blog.
How to turn crisis response into future resilience
By Mark Lyons
December 22, 2020
Mark Lyons shares insights from Accenture European Government Resilience research. Read to learn about key takeaways.
Can Robots Understand Business?
By Mark Jennings
October 21, 2020
Mark Jennings proposes three questions you should ask your management team the next time automation comes up. Read the full Accenture blog.
Can robots protect jobs?
By Mark Jennings
July 14, 2020
COVID-19 sparked a new wave of automation. Mark Jennings explores if the perceived jobs threat is only set to rise. Read the full Accenture blog.
Can Robots Eat Spaghetti?
By Mark Jennings
July 10, 2020
How to enable fuller and more effective automation at much lower cost? Mark Jennings explains. Read the full Accenture blog.
Citizens give virtual agents the nod. Now governments need to deliver.
By Eyal Darmon
February 24, 2020
Eyal Darmon shows why agencies must offer citizens the digital tools that will enable getting the most out of their interactions. Read the full Accenture blog.
Have 3000 years made innovation more difficult?
By John Mannion
February 17, 2020
John Mannion explores the challenges of leveraging innovative technologies in public sector. Read the full Accenture blog.
The AI Investment for Public Service
February 6, 2020
Accenture describes how to influence the AI investment for public service by avoiding two disconnects to limiting the value. Read more.
Unlocking financial value
By Nicola Smith
January 8, 2020
Nicola Smith looks at ways to unlock financial value and accelerate outcomes with an intelligent back office. Read the full Accenture blog.
Unlocking business value
By Nicola Smith
December 9, 2019
Nicola Smith looks at ways to unlock business value and accelerate outcomes with an intelligent back office. Read the full Accenture blog.
Skills to Succeed as a CIO in the New
By Rick Webb
November 6, 2019
Rick Webb shares his view on the skills critical to success as a CIO in the New for the public sector.
How do you work with a startup?
By Gabriel Bellenger
November 6, 2019
Gabriel Bellenger explains why partnership with startups is important to deliver innovative outcomes. Read the full Accenture blog.
Public service value: trust vs. confidence
By Brian Lee-Archer
October 11, 2019
Brian Lee-Archer talks about the difference between trust and confidence across public service industries. Read the full Accenture blog.
Status quo: not a winning strategy
By Bill Kilmartin
October 10, 2019
Bill Kilmartin is passionate about what he calls the issue of our generation: government’s unfunded debt obligations. Read the full Accenture blog.
Where is policy in a DARQ world?
By Gabriel Bellenger
September 26, 2019
Are you DARQ-ready? Gabriel Bellenger explains how this policy development will be an important strategic component. Read the full Accenture blog.
Enabling a Smarter State
By Shaheen Sayed
September 18, 2019
Shaheen Sayed looks at why Governments should harness innovation to transform the provision of public services. Read the full Accenture blog.
Becoming a data-driven organisation is a process
By Gabriel Bellenger
August 27, 2019
The value of being a data-driven organisation is undeniable. But knowing it and doing it are two different things. Read the full Accenture blog.
Putting the citizen – and their intent – first
By Eyal Darmon
August 9, 2019
Eyal Darmon explains why government agencies must deliver intelligent services designed around the citizen. Read the full Accenture blog.
Two questions to guide bold back-office change
By Ryan Gaetz
February 19, 2019
Ready for bold change in your back office? Start by thinking through two key questions.
Four steps to create enduring innovation
By Brian Lee-Archer
February 6, 2019
Brian Lee-Archer gives four steps to create enduring innovation in government agencies and achieve long-term value. Read the full Accenture blog.
Getting Ahead of Relentless Change: NASCIO
By Ryan Oakes
November 20, 2018
Election cycles fuel pressure and uncertainty for state CIOs. Ryan Oakes explains how can they make a big impact in a short time. Read the full blog.
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