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Case Study

Modernizing enterprise asset management

Accenture creates a single solution to manage software, hardware and workplace assets with an asset management capability on the ServiceNow platform

Call for change


Estimated number of assets for migration


Software spend tracked


Estimated asset value


Software products tracked

When tech meets human ingenuity

A valuable difference

"This intelligent, automated asset management system is enabling a whole new level of agility, tracking and forecasting in our workplace. It is accessible and meets Web Content Accessibility Guidelines."

— Margaret Smith, Senior Managing Director and Executive Director – Corporate Services & Sustainability and Business Operations, Accenture

Centralizes software, hardware and workplace assets, providing enterprise visibility

Standardizes the asset management process

Performs auto-discovery of software and hardware assets

Enables end-user license management and software requests

Enables anytime, anywhere access with a mobile app

Meets Web Content Accessibility Guidelines (WCAG)

Automates data controls, governance, and risk and compliance activities

Established governance and compliance policies

Meet the team

Tom Bruss

Director – Global IT, Technology Platforms

Tami McNairy

Director – Accenture Technology, Intelligent Cloud and Infrastructure

David Schneiderman

Director – Corporate Services & Sustainability, Global Workplace Innovation and Technology

Renee Cordova Lottes

Senior Manager – Accenture Technology, Ecosystem Partnerships & Sourcing

Indranil Datta

Manager – Accenture Strategy and Consulting, Intelligent Asset Management