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Case Study

Modernizing enterprise asset management

Accenture creates a single solution to manage software, hardware and workplace assets with an asset management capability on the ServiceNow platform

Call for change

4M

Estimated number of assets for migration

$326+M

Software spend tracked

$2+B

Estimated asset value

3800+

Software products tracked

When tech meets human ingenuity

A valuable difference

"This intelligent, automated asset management system is enabling a whole new level of agility, tracking and forecasting in our workplace. It is accessible and meets Web Content Accessibility Guidelines."

— Margaret Smith, Senior Managing Director and Executive Director – Corporate Services & Sustainability and Business Operations, Accenture

Centralizes software, hardware and workplace assets, providing enterprise visibility

Standardizes the asset management process

Performs auto-discovery of software and hardware assets

Enables end-user license management and software requests

Enables anytime, anywhere access with a mobile app

Meets Web Content Accessibility Guidelines (WCAG)

Automates data controls, governance, and risk and compliance activities

Established governance and compliance policies

Meet the team

Tom Bruss

Director – Global IT, Technology Platforms

Tami McNairy

Director – Accenture Technology, Intelligent Cloud and Infrastructure

David Schneiderman

Director – Corporate Services & Sustainability, Global Workplace Innovation and Technology

Renee Cordova Lottes

Senior Manager – Accenture Technology, Ecosystem Partnerships & Sourcing

Indranil Datta

Manager – Accenture Strategy and Consulting, Intelligent Asset Management