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Talent & organization / human potential

Helping leaders create transformation by enriching the relationship between people and technology.

Driving growth through people and technology

Change is constant and accelerating faster than ever. Transformation is compressed. Customer and employee expectations have radically shifted how companies must work and deliver. The C-Suite and Boards are being held accountable in ways we have not seen in the past.

To address today’s most pressing challenges and unlock the most compelling opportunities, leaders need to move fast.

While many believe innovative technology is the answer to rapid change, it's only part of the solution. The most successful companies elevate people and put them at the center of change.

Because nothing changes if people don’t.

We help leaders create transformation by enriching the relationship between people and technology.

We help clients to reimagine their business, build workforces with the leaders and cultures to accelerate change, and create and deliver employee experience and HR services. Our focus on sustainability, inclusion, diversity & equity (ID&E), purpose, and board effectiveness helps CEOs drive a Workforce Transformation agenda.

Talent & Organization

The CHRO as a growth executive

Focusing the power of data, tech and people to accelerate reinvention—and a new vision for growth.

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Talent transformation in a world of uncertainty

Organizations are navigating the energy crisis, supply chain stress, inflation, a tight talent market and a widening skills gap. Workforce transformation is a strategic evolution of skills, capabilities and organizational hardwiring to unlock growth amid disruption.

Disruption, the well-being revolution, a new generation of workers... global change has inspired people to rethink their relationships with work. But leaders generally don't see the impact of these changes on culture, overestimating the connectedness of their people by 2X.

Learn how to unlock two-thirds of a person's potential at work and reach a 7.5% revenue growth premium per year through omni-connected experiences. By driving more vibrant relationships, these experiences increase the sense of personal and measurable business impact to help people thrive.

Transform how you work

You've heard about "quiet quitting" and the Great Resignation, but employees aren't the only ones going through a period of change. Leaders also have an opportunity to shed the 20th century "command and control" model in favor of a leadership style that's agile, responsible and connected, driving tangible results as they go.

Modernizing your approach is especially important in times of uncertainty and compressed transformation. Take these six actions to break down siloes, empower employees and foster a culture that drives innovation, productivity and retention.

Create a winning culture

Today, businesses and public service organizations are expected to operate with purpose, delivering financial results alongside social and environmental impact. Yet, Accenture research says 43% of the world's largest organizations lack the ability to deliver multidimensional value as intended.

Closing the gap starts with embracing pandemic lessons, rethinking how a successful CEO acts and embedding sustainability into the organization. Companies infused with "Sustainability DNA" outperform peers by 21% on profitability as well as positive environmental and societal outcomes—which means every stakeholder wins

Discover sustainable purpose

Conversations with our leaders

Modern CEO priorities: Empathy, transparency and trust

Christie Smith and Martha Cotton talk Fjord Trends 2022

Owning your truth: Billie Jean King on authenticity

Advancing inclusion, diversity & equity

Customer, workforce and shareholder expectations have vaulted Inclusion, Diversity & Equity (ID&E) as a major priority for C-suite leaders.

Businesses are under great pressure to deliver value for all shareholders: to turn their responsible goals into actions and create lasting impact. Those that succeed are sustainable organizations which embrace ID&E at their core.

ID&E is a powerful driver of growth, brand, and societal impact, creating value for workforce, customers, shareholders and communities. From opening up new pathways for attracting, engaging and retaining talent, to creating diverse teams that foster innovation and new market opportunities, companies that embed ID&E across their organization amplify their purpose and values while furthering growth objectives.

"C-suite leaders are driving sustainable business practices, which include ensuring a workforce that’s inclusive and diverse in every way," said Christie Smith, lead for Talent & Organization at Accenture.

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How we work

Change management

Accelerating change with intelligence and human ingenuity.

HR transformation & delivery

Creating and delivering employee experiences, signature HR services and HR capabilities.

Operating model & organization design

Reimagining businesses and organizations to drive growth.

Talent strategy & development

Leveraging AI and analytics to develop skilled workforces that create value through and for people.

Leadership & culture

Reinventing the way we lead and work together to maximize human potential, build inclusive cultures, and drive lasting behavior change.

Accenture named as a leader in IDC MarketScape

Accenture has been named a Leader in two IDC MarketScape reports: Worldwide People & Organizational Consulting Services 2022-2023 Vendor Assessment & Worldwide Employee Experience Consulting Services 2022-2023 Vendor Assessment.

Accenture has been positioned as a leader in the IDC MarketScape: Worldwide People and Organizational Consulting Services 2022-2023 Vendor Assessment.

Based on client feedback and IDC analysts' evaluation, Accenture is seen to excel at transferring operational and process knowledge to client teams, ability to help clients implement recommended consulting approach and ensure adoption by the client, able to effectively convey its point of view (POV) and opinion related to top client issues and successfully creating business value.

“Consider Accenture if you are looking for a P&O provider and transformation solution underpinned by innovation, data, AI, and technology that helps leaders create transformation by enriching the relationship between people and technology,” IDC MarketScape 2022.

Accenture supports people and organizational transformation by reimagining the structure, talent, skills and behaviors needed for change.

Source: "IDC MarketScape: Worldwide People and Organizational Consulting Services 2022–2023 Vendor Assessment", by: Bill Latshaw and Zachary Chertok, December 2022, IDC # US47023821

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

 

In a new IDC MarketScape assessment introduced this year, Accenture has been recognized as a leader in the IDC MarketScape: Worldwide Employee Experience Consulting Services 2022-2023 Vendor Assessment.

“Accenture sees organizations as a series of dynamic and moving parts and expertly dives into the complex behavioral machinery to intricately rewire for cultural and process transformation,” IDC MarketScape: Worldwide Employee Experience Consulting Services 2022-2023 Vendor Assessment.

As clients navigate employee experience challenges, we continue to deepen our understanding of workforce and organization behavior to provide 360-degree value to the enterprise.

Download the excerpt

Source: "IDC MarketScape: Worldwide Employee Experience Consulting Services 2022–2023 Vendor Assessment ", by: Zachary Chertok and Bill Latshaw, December 2022, IDC # US49854822

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

Future of work

Explore the transformation of how, where and why we work

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Workforce blog

Unlock human potential and drive workforce transformation to give enterprises a competitive advantage.

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Workforce

Psychological safety: Crack the work behavior code

Psychological safety empowers teams and builds a future-proof work culture. Accenture’s Ilhan Scheer explains how to get employees into the flow zone.

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Workforce

5 ways to engage frontline workers in a recession

How can employers find and hire frontline workers; Accenture’s Yaarit Silverstone unveils workers’ new expectations. Find out what your workers want.

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Workforce

The future of work? Healthy and productive first.

Care for your workforce’s specific needs to shape a modern future of work. Accenture’s Christie Smith explains how to build the future of work.

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THE ACCENTURE 360° VALUE REPORTING EXPERIENCE

Measuring our success by the value we deliver in all directions.

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Our ecosystem

We extend our business capabilities through a powerful ecosystem of market leaders and innovators.

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Case studies

High Tech

Soitec reshapes future for growth

How do you radically reposition after an industry collapse? Soitec has tripled revenue and profitability with Accenture’s Business Futures approach.
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Talent & Organization

Sparking a revolution in how we work

Global biopharma company embraces innovation to improve work-life balance.
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Human Resources

Embracing the future of work and omni-connected experience

Accenture developed an approach that reimagines the future of work by creating connected, flexible & inclusive experiences.
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ACCENTURE ACQUIRES LEADERSHIP FIRM YSC

Enhancing C-Suite and board transformations

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What we think

Talent & Organization

Future of work research

Is work evolving in ways that energize people? Accenture research shows that people want to be supported at work and benefit from hybrid work.

Technology

Radically human

How new technology is transforming business and shaping our future.

Talent & Organization

From always connected to omni-connected experiences

When people enjoy omni-connected experiences and are connected to each other, their leaders and their work, they create value for the business.

Our leaders

Christie Smith

Lead – Talent & Organization/Human Potential
LinkedIn

Yaarit Silverstone

Senior Managing Director – Talent & Organization / Human Potential, Global Strategy Lead & North America Lead
LinkedIn

Tim Good

Senior Managing Director – Talent & Organization, Europe Lead
LinkedIn

Patricia Feliciano

Managing Director – Talent & Organization, Latin America Lead
LinkedIn

Gastón Carrión

Managing Director – Talent & Organization, Growth Markets and Asia Pacific Lead
LinkedIn