Accenture Vaccine Management Solution

Expert support and innovative technologies for distributing COVID-19 vaccines safely, equitably and efficiently.

Meeting CDC guidelines for vaccine management

States must be prepared to immediately vaccinate identified critical populations when the earliest COVID-19 vaccine doses are available and approved by the U.S. Food and Drug Administration (FDA). The U.S. Centers for Disease Control and Prevention (CDC) has released guidelines for states to develop COVID-19 vaccine distribution plans and open vaccination sites against aggressive timelines.

Challenges of storage and distribution

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Four key priorities

Each of the 64 immunization jurisdictions in the United States must address requirements in four key areas.


Create a plan to adhere to new CDC guidelines, which affect the entire vaccine management ecosystem.


Prepare to handle more users, inventory management, documentation and reporting while awaiting the full release of CDC tech requirements and tools.


Work with local boards of health, providers, commercial partners and others to create an effective and equitable plan for distributing vaccines.


Efficiently allocate remaining CARES Act funding to COVID-19 vaccine distribution and training.

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State and local governments need a vaccine management solution they can deploy quickly and continually adapt as CDC guidelines evolve.

Solution overview

The Accenture Vaccine Management Solution includes five modules and consulting support that can be used together or individually:

  • Vaccine Management and Tracking Platform – Expanding on Accenture’s contact tracing capability that leverages Salesforce’s manual contact tracing solution, the platform is rapidly deployable and designed to securely track a resident’s vaccination journey, from registration and appointment scheduling to final vaccine administration and symptom follow ups.
  • Supply Management – Using state-of-the-art commercial software for constraint-based optimization, and drawing on Accenture’s extensive supply chain experience, the solution supports vaccine supply ordering, inventory management and demand forecasting.
  • Community Education and Engagement – Leverages Accenture’s robust marketing and campaign management capabilities and the Salesforce platform to help drive awareness and adoption amongst providers and critical populations using a people-first, data-driven approach.
  • Contact management – Built on the Salesforce platform, this solution is designed to help with large increases or surges in call volumes by deploying virtual agents to address frequently asked questions and leveraging automated SMS/text and email for community engagement, eligibility screening and health surveys.
  • Analytics and reporting – Using AIP+ from Accenture Applied Intelligence, public health and third-party data is leveraged to create equitable vaccine distribution plans to define and redefine high-priority populations, allocate vaccine supply, monitor population engagement and dosage regimen adherence, provide last mile/distribution logistics analytics, as well as effectiveness and safety pattern analysis.
  • Organizational Support – Consulting support to assist with the CDC-recommended creation of internal planning and vaccine implementation committees and business process requirements for a successful vaccine roll-out.

What we think

Public sector organizations should deliver better outcomes to citizens as COVID-19 lockdowns end.

A strategic framework to create a resilient health ecosystem will empower humans.

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Case studies

NASA deploys a unified application for COVID contract tracing, enabling thousands of employees to return to work safely.

The Austrian Red Cross teamed with Accenture to develop one of the first digitized COVID-19 contact tracing solutions in Europe.

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Hear from our leaders

Hear from our experts on issues related to vaccine management.

Vaccine platform: Design for scale and for change

Success requires more than just a technology solution - an adaptable vaccine platform is critical to the demanding tasks.

Strengthen COVID-19 vaccine distribution

Eyal Darmon and Kristin Thorn kick off a blog series about managing and distributing COVID-19 vaccines.

COVID-19 vaccines: What we must get right

Ryan Oakes writes about the high-stakes challenges of distributing and managing COVID-19 vaccines.

Integrate with existing solutions – including your Immunization Information System and EHR – to enable two-way data flow to manage vaccine inventory, provider agreements, administration data and patient health information.

Our leaders