Accenture Vaccine Management Solution

States must be prepared to immediately vaccinate identified critical populations when the earliest COVID-19 vaccine doses are available and approved by the U.S. Food and Drug Administration (FDA). The U.S. Centers for Disease Control and Prevention (CDC) has released guidelines for states to develop COVID-19 vaccine distribution plans and open vaccination sites against aggressive timelines.

The Accenture Vaccine Management Solution includes five modules and consulting support that can be used together or individually:

• Vaccine Management and Tracking Platform – Expanding on Accenture’s contact tracing capability that leverages Salesforce’s manual contact tracing solution, the platform is rapidly deployable and designed to securely track a resident’s vaccination journey, from registration and appointment scheduling to final vaccine administration and symptom follow ups.
• Supply Management – Using state-of-the-art commercial software for constraint-based optimization, and drawing on Accenture’s extensive supply chain experience, the solution supports vaccine supply ordering, inventory management and demand forecasting.
• Community Education and Engagement – Leverages Accenture’s robust marketing and campaign management capabilities and the Salesforce platform to help drive awareness and adoption amongst providers and critical populations using a people-first, data-driven approach.
• Contact management – Built on the Salesforce platform, this solution is designed to help with large increases or surges in call volumes by deploying virtual agents to address frequently asked questions and leveraging automated SMS/text and email for community engagement, eligibility screening and health surveys.
• Analytics and reporting – Using AIP+ from Accenture Applied Intelligence, public health and third-party data is leveraged to create equitable vaccine distribution plans to define and redefine high-priority populations, allocate vaccine supply, monitor population engagement and dosage regimen adherence, provide last mile/distribution logistics analytics, as well as effectiveness and safety pattern analysis.
• Organizational Support – Consulting support to assist with the CDC-recommended creation of internal planning and vaccine implementation committees and business process requirements for a successful vaccine roll-out.