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Banking Technology Vision 2021

July 26, 2021

5-MINUTE READ

In brief

Masters of change at a moment of truth

68%

of banking executives say the pace of digital transformation for their organization is accelerating

93%

agree that organizations are operating with a renewed sense of purpose

2021 tech trends

Stack strategically

In the years ahead, banks will compete on their architecture. The winners will be those that build and wield the most competitive technology stack.

Mirrored world

Banks will be able to create living models of product lifecycles, customer behaviors and journeys, market scenarios and more.

I, technologist

Natural language processing, low-code platforms, robotic process automation and more put capabilities in the hands of those closest to the business.

Anywhere, everywhere

Beyond the pandemic, leading banks are considering how to transform remote work from an accommodation to an advantage.

From me to we

Banks are rethinking how they operate in the context of multiparty systems, Open Banking regulation and open data.

Leaders will set themselves apart from the laggards in the banking industry by using the COVID pandemic as a springboard—with the winners embracing leading-edge technology to evolve and transform their business.

Accelerating transformation

About the Authors

Michael Abbott

Senior Managing Director – Global Banking Lead


Fabrice Asvazadourian

Senior Managing Director – Banking, Europe


FERGUS GORDON

Managing Director – Africa & Asia Pacific Banking


DANIEL LANIADO

​Managing Director – Banking, Latin America


Andrew Starrs

GROUP TECHNOLOGY LEAD – BANKING


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