Neil Hall

Cloud Advisory Analyst

New York

"I team up with the most brilliant people on the planet to provide cutting-edge technology solutions to our clients."

How I put change in motion

Every day in my role as a Cloud Advisory Analyst, I team up with the most brilliant people on the planet to provide cutting-edge technology solutions to our clients, whether it’s application development for a telecommunications company or network migration for a financial firm. I am part of the Technology Development Program, which offers the opportunity to be exposed to different sectors and choose where you would like to specialize.

I recently had a back-end developer role for a project with a major telecommunications company, where we successfully launched a chatbot app that let businesses handle multiple accounts seamlessly—a “one stop shop” for account needs. Before the app was implemented, large corporations would have to call in to make simple requests such as changing phone numbers and assigning travel passes—and with hundreds of sub-accounts for each business, phone communication was extremely ineffective. Within the first deployment, the number of calls dropped drastically and user experience ratings increased.

It was the perfect balance of meaningful work and team engagement. I learned so much from my team as we worked through the scope of the project, and we were able to not only save the company money and time, but also provide consumers with a new technology to redefine how users communicate.

Learn more about Technology Careers.

A day in my life

Accenture’s goal is to develop the workforce of the future, and we do it by investing in our people first. On a typical day, you may be working on client operations and then tune in to a live demo of new technology. You have access to a multitude of learning and development opportunities, from learning summits and wealth-creation seminars to office hours for one-on-one advice and so much more.

I like that Accenture gives you the chance to participate in activities outside of your day-to-day responsibilities. I am currently a member of the African American Employee Resource Group and the Accenture Ventures startup program; these groups help me grow my network within the company while giving me the opportunity to give back to my community and gain access to new technologies.

In a world consumed with technology and news in real time, it’s important to reconnect with yourself and disconnect from the world, so in my spare time, I like to practice mindfulness and meditation. It not only makes me happier, but more productive throughout the day.

“Accenture’s goal is to develop the workforce of the future, and we do it by investing in our people first.”

My advice

Interested in a technology consulting career? Be as adaptable as possible, and embrace challenges. You may not understand everything about your current role, but remember, there is power in exposure. Accenture prepares you to solve problems by viewing them through multiple lenses and providing you with ample resources to make informed decisions.

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