Chantal Garcia Fischer

Technology Innovation Strategy Manager

New York

"We’re helping guide clients on their journey to the metaverse with eyes wide open, fully aware of both the challenges and opportunities."

How I put change in motion

In my role as a Tech Innovation Strategy Manager, I collaborate with organizations to build a responsible metaverse.

The metaverse has extended beyond the gaming and crypto-native communities. Brands across industries are interested in understanding how they can build new products and services that cater to younger generations, whether that be through extended reality (XR), web3 technologies (a future internet built on decentralized blockchains) or both.

As XR, web3, AI and related technologies converge in the metaverse, there are opportunities and risks that arise. The Responsible Metaverse team is interested in addressing these emerging issues around security, privacy, intellectual property rights, digital safety, well-being, inclusion and diversity, accessibility and environmental sustainability—as well as finding ways to grow businesses and create positive change through the metaverse.

Here are just a few ways I am helping guide clients on their journey to the metaverse with eyes wide open, fully aware of both the challenges and opportunities.

  • We are proud to have the largest enterprise metaverse to date and are eager to share our lessons learned to help our clients set up their own enterprise metaverse capabilities. To facilitate this, the Responsible Metaverse team has developed a Responsible Enterprise Metaverse Handbook, and we are also developing a Responsible Metaverse Decoder to help clients navigate the evolving policy and regulatory landscape.
  • We’re building a Trust and Safety for the Metaverse offering as a guide to developing new policies, new technology, new in-game/in-world features and new business practices to make good behavior the easier choice in the types of interactions we’ll see in the metaverse.
  • We’re exploring the changing data paradigms that are brought about by permissionless blockchains (i.e., anyone can see transaction data details) and XR (biometric data can be used to glean insights into users’ emotions), and what these new paradigms mean for marketing, user well-being and other implications in the metaverse.
  • We’re keeping up with the evolving regulatory landscape, trends in security and financial fraud in web3 applications, and the effect on platforms’ KYC and AML capabilities.

Learn more about Metaverse Careers.

A day in my life

My calendar is a whirlwind! Here is how I spend most of my time:

  • Collaborating with internal teams in ideation sessions and projects, as well as participating in discussions with external forums related to responsible metaverse.
  • Developing assets and accelerators that help drive responsible metaverse practices.
  • Supporting client pitches and participating in client discussions.
  • Researching, reading white papers, academic papers and research studies and listening to podcasts on topics like web3, the effects of XR technologies and digital safety in gaming and social media.

You’ll often find me enjoying time outdoors with family and friends and walking my pup, Bailey, or exploring new book shops and restaurants in New York City.

"We’re looking for smart and talented individuals who are curious, proactive critical thinkers to work in the metaverse."

My advice

The best things about working in the metaverse at Accenture are the amount of learning and critical thinking I get to do and the wide range of people I get to collaborate with and learn from, inside and outside the company.

We’re looking for smart and talented individuals who are curious, proactive critical thinkers. If you are interested in exploring emerging challenges and risks and advising organizations on how to build radically human experiences in the metaverse, Accenture is the best place to be.

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