Accenture Finance partnered with global IT to create digital solutions for several of the key business processes, such as opportunity management, pricing and forecasting. A key foundation for this was ensuring a shared understanding of how all the tools and processes connected. The teams aligned the scope and solutions on a common, end-to-end, user-focused “manage-sell-deliver” framework.
The manage-sell-deliver framework provides a structured way to consider everything that an Accenture sales lead, delivery lead, or account and portfolio lead would need from Finance and other corporate functions—whether from teams or technology. Thoroughly understanding process flows across teams and digital applications as well as capturing end-user expectations was crucial for shaping the overall business solution.
Finance and IT worked with other corporate functions to build an entire digital business services suite of applications that fundamentally streamlines client account services and business management at Accenture. Our global single-instance SAP S/4HANA® enterprise system is leveraged by all business applications and provides full data integrity and a “single source of the truth.” With SAP S/4HANA and the manage-sell-deliver framework as our foundation, Finance and IT were able to then build comprehensive integration and automation solutions that all center around business end-user needs.
The breadth of the manage-sell-deliver framework is extensive, and from an IT perspective, it now encompasses 20 applications and a digital “super structure” on top of Accenture’s SAP S/4HANA enterprise system. It is the foundation that helps individual applications align across entire processes and integrate effectively without undue manual effort.
Finance digital services applications
Accenture’s core applications developed across the contract life cycle process to simplify and improve how teams perform their work include: