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Case Study

Powering business management with intelligence

Equipping Accenture’s market and client account leaders with the insights needed to sharpen business performance

Call for change

When tech meets human ingenuity

"I start my day with MMB to see how my portfolio is performing against my sales and revenue targets and identifying actions I need to take—whether following-up with my team, contacting a client leader or drilling down further into a performance metric."

— PAULA M. O’REILLY, Client Group Lead – Accenture

Key success factors


Strong leadership sponsorship, buy-in and investment with a business value orientation

Experience first

Principles of design and seamless navigation, fueled by user research, and with continuous releases

Blended project team

A team made up of business and IT stakeholders is essential

Focus on adoption

Dedicated adoption support, driving analytics into the work individuals and teams do

Scalable + secure

An interactive and secure architecture linking data from multiple sources

A valuable difference

"Manage myBusiness completely transformed the way we prepare our technology delivery portfolio reviews by creating an entirely new online experience that capitalizes on MMB’s data and insights."

— ROBBIE GIBBONS, Director of Operations – Accenture Technology Delivery, Accenture

Increased business predictability

Use of consistent and universal information, tailored to individual needs, ultimately enables teams to take actions on decisions in real time

Increased speed

Elimination of administrative efforts puts more focus on driving client account performance, faster

Business savings

Savings are realized through rationalization of the legacy reporting landscape and redirection of time from reporting to business management

Meet the team

Shane Marshall

Managing Director – Global IT, Client & Market Technology

Jennifer Petrillo

Director – Global IT, Client & Market Technology