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Case Study

Accenture portal: Personalizing communications, globally

Accenture creates its own news by breaking away from email communications and moving to a fresh, dynamic approach.

Call for change

When tech meets human ingenuity

The transformation process

"We wanted to change the way we communicate with our employees to something that is more personalized, and at the same time helps ease people’s email overload that’s inherent in most companies."

— JANE MUELLER, Director – Marketing + Communications, Accenture

Digital and integrated

Consumer-like experience

Personalized articles, self-service

Content scalability

Actions-based

Mobile content-as-a-service

A valuable difference

500K+

Accenture employees

320K

Unique visitors per week

4.3

Cumulative user feedback rating out of 5.0

Meet the team

Karen Odegaard

Managing Director – Global IT, Technology Platforms

Wayne Piggott

Senior Manager – Global IT, Technology Platforms

Related capabilities

How Accenture does IT

Our global IT organization is driving technology-powered business transformation across Accenture.
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