Industry

Travel consulting

In an era of unprecedented competition, market volatility and disruptive business models how can travel companies keep pace to become real-time?

Travel. Transformed.

We're in an age of unprecedented competition, market volatility and disrupted business models. Expectations are higher than ever. Change is not just fast, but exponential.

Travel, airline and hospitality companies have to keep pace and grow into agile, real time and connected travel platforms. They must reinvent themselves to be more relevant and deliver engaging customer experiences and stronger travel loyalty programs. Leaders have to modernize technology to keep up with demands, while improving operations.

We empower companies and their hospitality workforce with tools like travel AI and chatbots, and data-driven insights to transform into intelligent operations.

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Capabilities

We lead travel companies into uncharted terrain to reduce costs and pivot to the
NEW: New business models, experiences and ways of working.

Aviation Accelerator

Our airline innovations break down silos so that employees make data-driven decisions.

Seabury Consulting, part of Accenture

Paired with our global team, Seabury's consulting expertise powers total transformation.

Accenture Amadeus Alliance

The Alliance provides end-to-end innovative digital solutions for airlines.

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Case studies

Hospitality

Barceló Hotels & Resorts: Five-star digital platform

We helped overhaul Barceló's travel platform technology and user experience.

Driving Avis Budget Group into the future

Putting workers in the driver's seat? Arm them with real time data, with just a swipe.

Travel innovation with Marriott

See how we worked with Marriott and 1776 to discover startups with innovative solutions for travelers.

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How we help

To succeed amongst unprecedented competition and market volatility, travel companies become real-time organizations—keeping pace with the market and with technology to remain relevant.

Engaging experience

We design and activate digital and on-property experiences while empowering your workforce with actionable insights to better serve customers.

Reinvent your business

To keep up with competition, you must be nimble enough to respond quickly and appropriately. We help you re-define your business to remain competitively agile.

New technology

With the right guidance, design thinking and innovative solutions, we help you bridge whatever technology gaps you have to quickly become more agile and resilient.

What we think

What’s next for the airline digital workforce?

Learn how developing a strategy to support the digital workforce will help ensure airlines get the most from their investments and people.

How European airlines navigate relentless pressure

Learn how airlines can stay ahead of the competition by applying digital technologies to the whole value chain.

Winning loyalty with hyper-relevance in travel

Learn why 'getting it right' means moving to hyper-relevance, a key competitive advantage and a necessity for travel companies.

Fast-track to sustainable value for airlines

Making travel a living business

What do travelers really want?

Celebrating women in Travel

We are proud to collaborate with women achievers and leaders from the airlines, hospitality & travel services, as they reflect on their career, passion, industry trends and work-life balance in our women in Travel series.

Susan Doniz shares her passion for aviation, and how Qantas is encouraging more women to enter the airline industry.

In this interview, hear how Susan believes in the power of digital & technology: that it can address the root causes of disparity between the representation of men and women in leadership positions.

Our leaders

Flight time blog

Get insights from Seabury Consulting, now part of Accenture, on aviation technology and industry trends.

Aviation

Is loyalty the new currency?

Now airlines can track loyalty currency transactions in real time with blockchain technology. And customers enjoy speed, choice and purchasing power.

MEHR LESEN

Aviation

Solving the pilot shortage

Consolidation is the key to pilot supply concerns. Here are three critical questions airlines must ask themselves before merging.

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Aviation

Want to be a customer-centric airline? Do this first.

See how the airline industry requires new approaches for making a customer-centric, digitally enabled organization a reality.

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Aviation

Evolution of airline strategic partnerships

Learn how airline company’s strategic joint ventures bridge the supply and demand gap of all types of travelers.

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