COVID-19: What to do Now, What to do Next

Impact on air cargo capacity

Travel. Transformed.

We're in an age of unprecedented competition, market volatility and disrupted business models. Expectations are higher than ever. Change is not just fast, but exponential.

Travel, airline and hospitality companies have to keep pace and grow into agile, real time and connected travel platforms. They must reinvent themselves to be more relevant and deliver engaging customer experiences and stronger travel loyalty programs. Leaders have to modernize technology to keep up with demands, while improving operations.

We empower companies and their hospitality workforce with tools like travel AI and chatbots, and data-driven insights to transform into intelligent operations.

Was machen Ihre Kunden gerade

Das Video von Accenture erklärt, wie Sie bei jedem Schritt des Weges mit den Kunden in Verbindung bleiben können, um Echtzeiterlebnisse zu bieten. Mehr sehen.

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We lead travel companies into uncharted terrain to reduce costs and pivot to the
NEW: New business models, experiences and ways of working.

Case studies


We helped overhaul Barceló's travel platform technology and user experience.

Putting workers in the driver's seat? Arm them with real time data, with just a swipe.

See how we worked with Marriott and 1776 to discover startups with innovative solutions for travelers.

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How we help

To succeed amongst unprecedented competition and market volatility, travel companies become real-time organizations—keeping pace with the market and with technology to remain relevant.

Engaging experience

We design and activate digital and on-property experiences while empowering your workforce with actionable insights to better serve customers.

Reinvent your business

To keep up with competition, you must be nimble enough to respond quickly and appropriately. We help you re-define your business to remain competitively agile.

New technology

With the right guidance, design thinking and innovative solutions, we help you bridge whatever technology gaps you have to quickly become more agile and resilient.

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What we think

Celebrating women in Travel

We are proud to collaborate with women achievers and leaders from the airlines, hospitality & travel services, as they reflect on their career, passion, industry trends and work-life balance in our women in Travel series.

Susan Doniz shares her passion for aviation, and how Qantas is encouraging more women to enter the airline industry.

In this interview, hear how Susan believes in the power of digital & technology: that it can address the root causes of disparity between the representation of men and women in leadership positions.

Read her Story

Our leaders

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