Using Teams as-a-platform brings together all of the tools, content, and processes into a single location to enable a new way of working. Teams provides an app store with a variety of available Microsoft and third-party solutions, as well as an extensible framework to support custom app development and new low- and no-code solutions through Microsoft’s Power Platform.
We can introduce new capabilities, automation and business processes to suit our business needs—all without having to leave Teams. We’re also introducing extra services, such as using bots to answer people’s queries more quickly, and integrating apps to bring the content, tools, and processes into a digital cockpit where work gets done. So far, we have enabled more than 60 Teams-based apps, such as CALM (CAL + Machine), a custom app embedded in Teams that is specifically targeted at delivering in-context insights, such as financial filings or Twitter news, to our Client Account Leads (CALs).
Teams is also bringing value in a broader context, transforming and enhancing the relationships with our clients and between our own people, partners and vendors:
Drives inclusivity: Facilitating deep connections and engaging partnerships demands a collaboration tool that’s woven into the productivity fabric. Unlike the social dynamics of face-to-face meetings, online meetings are a level playing field in terms of people weighing in on a big idea and can bring better solutions to our clients.
Frictionless collaboration: Teams makes it easier for everyone at Accenture to collaborate. Teams enables clients to join meetings, chat, share and co-author files, dissolving the barriers between them and Accenture teams to enjoy the “holy grail” of collaboration. Video enables people to be themselves, humanizing client conversations and introducing expertise from anywhere in the world at the click of a button.
Consistent meeting experiences: The Teams Rooms functionality gives Accenture offices video conferencing and collaboration devices in meeting spaces with a familiar Teams user experience. We also implemented a solution to use Teams to schedule all video device meetings, no matter the device type. More than 700 Microsoft Surface Hubs are being used as a favorite device for brainstorming in the company’s innovation hubs. A proximity join feature that enables people to start a meeting without having to touch any Teams devices in the room can help the transition back to the office and further enable the digital worker with a greater sense of safety.
By modernizing our way of working using Teams, we can not only bring the data, insights and services to where our people work, but also put the tools in their hands to live a truly cloud native life.
Teams provides a new generation of technology for communicating, chatting, file sharing and conferencing that adds value to our day-to-day: