Call for change

Accenture is on a digital transformation journey to drive additional value for our clients, our people and our business. Our strategy involves continuous evolution so we can keep our processes up-to-date, automate and use analytics and insights to digitally enable the business.

To make the change, we knew we needed to approach our business in a radically different way, working across the entire organization to streamline the whole client account and business unit management process. It required a fundamental shift in how we approached the services, solutions and support for our business so that they were better integrated.

In turn, we would be able to work more efficiently improve the experiences of our client teams and drive the flow and insights from our data to offer better services that directly benefit the business.

In the past, our client-facing teams had managed, sold and delivered services without online, “joined up” processes and reporting. By introducing a digital superstructure, founded on SAP, we were able to create digital business services that offer our people the best tools to manage, sell and deliver work.

Today, with Accenture IT infrastructure 95% in the public cloud, we are able to easily enable digital services and experiences that generate new business value. By aligning and better integrating our technology and the support of our corporate functions, our teams can focus on better serving their clients.

Meet the team

Subscription Center
Stay in the know with our newsletter Stay in the know with our newsletter